
Toyota of Plano
Plano, TX
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I recently purchased a Honda CR-V vehicle from this dealership and was disappointed to find that the keys and floor mats were missing. When we asked about them, the staff was unhelpful and refused to p dealership and was disappointed to find that the keys and floor mats were missing. When we asked about them, the staff was unhelpful and refused to provide what should have been included with the car. Other dealers we visited offered these basics without hesitation. Very bad experience overall — I would not recommend this place to anyone. Save yourself the trouble and don’t buy from here. More
Extremely comptreent and knowledgeable staff. Easy to contact and get appointments. On time service and quick turnaround. Promises made; promises kept Easy to contact and get appointments. On time service and quick turnaround. Promises made; promises kept More
Excellent service rendered by our tech advisor. Not only he explained in detailed what needed to be address on out vehicle but also walk us through the timing and cost. Highly recommend him Not only he explained in detailed what needed to be address on out vehicle but also walk us through the timing and cost. Highly recommend him More
Looks like this place is getting back to the old-school way of service writers. I like when a service writer will physically come to you, letting you know what needs to be done face to face. Then when your way of service writers. I like when a service writer will physically come to you, letting you know what needs to be done face to face. Then when your vehicle is ready. That goes a long way! Keep this level of customer service and I will be loyal to you. Thank you all ! More