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Toyota of Plano
Plano, TX
5,508 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,508 reviews
May 07, 2026
Toyota Plano is a friendly and welcoming dealership. The check in process is super efficient. The waiting lounge is very clean and comfortable. Overall, it’s a pleasant experience to drop off your car a The check in process is super efficient. The waiting lounge is very clean and comfortable. Overall, it’s a pleasant experience to drop off your car at Toyota Plano. More
by helga_orourke
Employees Worked With
Zahra
May 03, 2026
I had a great experience at the dealership during my recent service visit. Dino did an excellent job keeping me informed throughout the process—he provided timely text updates while I waited and made su recent service visit. Dino did an excellent job keeping me informed throughout the process—he provided timely text updates while I waited and made sure I always knew the status of my vehicle. The service was completed even sooner than the estimated hour and a half, which I really appreciated. Overall, I’m very happy with the efficiency, communication, and level of service I received. I would definitely recommend this dealership. More
by Vanessa
Employees Worked With
Dino
April 25, 2026
Professional and respectful of my time. Charlene Gee represents Toyota of Plano well and makes me think about just how important the service advisor is to a dealership. Charlene Gee represents Toyota of Plano well and makes me think about just how important the service advisor is to a dealership. More
by billweed98
Employees Worked With
Charlene Gee
April 02, 2026
I had a very frustrating experience with this dealership while inquiring about a RAV4 XSE. Despite multiple, clear requests for information regarding availability, pricing, and trade-in value, I did not rec while inquiring about a RAV4 XSE. Despite multiple, clear requests for information regarding availability, pricing, and trade-in value, I did not receive direct answers. Instead, I was repeatedly encouraged to come into the dealership without the basic details needed to make an informed decision. I was directed to check KBB for my trade-in - and asked, "Have you tried that?". Additionally, a VIN was referenced that had never been previously discussed, creating further confusion. When I raised that my questions were not being addressed, I was asked if I was “okay,” which felt dismissive and unprofessional and like I was being gaslit. This experience involved mainly Omar Mendias and toward the end Alex (New Car Manager) started communicating. Unfortunately, the communication and professionalism I encountered did not reflect the standard I expect from a Toyota dealership. I am working with other dealerships who are being transparent, responsive, and respectful of my time, which makes all the difference. I hope the dealership takes this feedback seriously to improve customer service and communication moving forward. I have attempted to outreach to management with no response. They only responded to my google review - without any attempt to follow up with me or make it right. This is the information I was seeking: If possible, could you please provide: • A rough trade-in estimate based on the information above - I have offers from Carmax, and 2 other Toyota dealerships at this time. • Whether you expect to be able to allocate or locate this RAV4 configuration • Any dealer add-ons or markups that may apply - with an out the door price More
by ashattk
Employees Worked With
Omar Mendias, Alex (New Car Manager)
