Toyota of Plano

Best place to buy a vehicle Our sales guy Patrick was excellent. He made buying our vehicle the easiest experience ever. We had gone to another dealership and treated bad. As soo Our sales guy Patrick was excellent. He made buying our vehicle the easiest experience ever. We had gone to another dealership and treated bad. As soon as you walk into toyota of Plano you feel comfortable. You don't feel like you are about to get screwed over and have to fight with a sales man. We told Patrick what we were looking for and about how much we wanted to pay and he made it happen. He gave us excellent customer service. We will differently recommend anyone in need of a vehicle to come and see patrick. More

Great Experience w/ New Car Purchase Visited this dealership to check-out the new Tacoma Limited. I was hesitant due to some bad experiences dealing with folks in the service department Visited this dealership to check-out the new Tacoma Limited. I was hesitant due to some bad experiences dealing with folks in the service department here in the past. Met sales rep Taylor Armstrong just by luck of the draw. He was knowledgeable, courteous and willing to cut through the usual car salesman puffery. He knew what they could do and what they couldn't do, and was right on the money. He made this deal happen with prompt, accurate information and good communications. Highly recommend working with Taylor. More

Beware of the shady tactics this dealership is using. After researching a vehicle extensively, I began contacting Toyota dealerships in my area to see who could give me the best deal available. I was asto After researching a vehicle extensively, I began contacting Toyota dealerships in my area to see who could give me the best deal available. I was astonished when a salesperson by the name of Taylor Armstrong at Toyota of Plano offered me one of the best deals I had received so far. In his email, he stated that I would be waiting several months for the vehicle to arrive at the dealership. In exchange for my patience, he would offer me a sale price of $100 over invoice. When I arrived at the dealership and inquired about this special discount, he proceeded to give me several excuses about why they could not honor this price. He blamed it on a miscommunication, even though the email was sent from Taylor himself. After making a few phone calls, I decided I would try a few other dealers that could offer me a lower price than MSRP. After thanking Taylor for his help, I let him know I needed to shop around for a better price and would contact him if I had any questions. At this point his attitude completely changed. He began bullying me by saying "This deal is only good today", "What's there to even think about?". Taylor even said to me "Why did you even come in today?" I was shocked at the way he would treat a potential customer. After walking me to the door, his parting words were "Thanks for wasting my time." I have never been so disrespected by a salesperson in my life. If there was even a small chance of me returning later, that door was completely closed now. Taylor Armstrong will lie to get you into the dealership only to throw a temper tantrum if you don't like his offers. I will never recommend this dealership to anyone and I hope the general manager understands that one of his own employees is costing him sales. More

Super place to buy your car The salesman was very personable, and spent time understanding our needs. We went for a ride in a couple of different automobiles. Overall it was a v The salesman was very personable, and spent time understanding our needs. We went for a ride in a couple of different automobiles. Overall it was a very plesant buying experience. Y More

High Prices, No negotiation! The Salesman I Dealt with was Sal Rodriguez he was a great guy and wanted to make a sale, he treated me so kind and respectful. The management team wa The Salesman I Dealt with was Sal Rodriguez he was a great guy and wanted to make a sale, he treated me so kind and respectful. The management team was a nightmare! I dealt with Ken Johnson he was a jerk. They are not interested in meeting customers in the middle for a sale. Their bottom line profits are all they care about. The car was on sale for 23,555 and they would not negotiate on price. I left the lot in frustration and found another car with same options only a different color and 10,000 less miles for 22,200. The next day they called and wanted to me to come back and discuss lowering the price. I would do your research before you deal with them. They want to squeeze as much money out of you as possible. I feel so sorry for the sale people they lose sales because the finance team will not deal. SAL should have had a sale he did his job well! More

Good times at Plano toyota Sama was amazing. Pleasure to work with her. Would definitely come back and work with her again. Financing went quick once I finally got in there. Sama was amazing. Pleasure to work with her. Would definitely come back and work with her again. Financing went quick once I finally got in there. More

Great salesman! Ali was fantastic throughout the entire process of buying my very first car. Helpful, knowledgeable, and very patient! He made the process very easy, Ali was fantastic throughout the entire process of buying my very first car. Helpful, knowledgeable, and very patient! He made the process very easy, and made sure to show me all the tips and tricks with my Prius before I drove it off the lot. He is so kind, and really wants the best for his customers! If you have any concerns, he will be sure to clear them up before you take your new car home. I really appreciate his customer service, and I will be referring him to my friends and family! Thank you Ali!! More

Thank you, Peter! I had a great experience with Peter Chou at Toyota of Plano. He was courteous and actively interested in finding cars on the lot that matched our int I had a great experience with Peter Chou at Toyota of Plano. He was courteous and actively interested in finding cars on the lot that matched our interests. He was patient as we looked at several different models and never made us feel rushed. The difference for me from other experiences that I've had with car salespeople was that he was focused on what our needs were and didn't pressure me to move on to the next step of the sales process until I had time to consider my options. He followed up after our visit with helpful and relevant information, but again, I never felt pressure - it always felt like he was trying to help me make the right decision which was so refreshing. I would highly recommend Peter and appreciate the kindness and consideration he showed me. More

New Car Purchase I highly recommend Karen Schlaterrer at Toyota of PLANO. I was in a bad accident and dealing with a lot of doctors appointments and procedures. She I highly recommend Karen Schlaterrer at Toyota of PLANO. I was in a bad accident and dealing with a lot of doctors appointments and procedures. She went out of her way to make sure that the sale of my new Corolla was as seamless as possible! It was refreshing to have such a wonderful salesperson, as this is not all that common in this industry. Thank you Karen and Toyota of Plano! More

Great experience! Great experience all around from consult to purchase. Karen was very knowledgeable and friendly throughout the whole process. We would most definitely Great experience all around from consult to purchase. Karen was very knowledgeable and friendly throughout the whole process. We would most definitely recommend her and Toyota of Plano to friends and family. More