Toyota of Plano
Plano, TX
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people priority i searched for and found the vehicle i was interested in. i was contacted, as requested, by email promptly with contact info for jacoub. jacoub i searched for and found the vehicle i was interested in. i was contacted, as requested, by email promptly with contact info for jacoub. jacoub was not working the day i was going to dealership. he was incredibly friendly on phone and told me to ask for wayne when i got there. wayne was waiting as soon as i walked in. we casually walked out to vehicle and starting talking / visiting about several current and common topics. none car related. it was entirely genuine, and comfortable. he was sincerely interested in the person who might also be buying a vehicle. we finally got around to discussing the vehicle. wayne was incredibly knowledgeable about every aspect of the vehicle. i did purchase vehicle. i would HIGHLY recommend this dealership to anyone ! wayne was awesome, jacoub as well, and even john, the finance guy from the northeast, who even thought he talks funny, was a pleasure to work / visit with. More
Great Dealership Nick responded to my email quickly. He was able to have me test drive my truck at a time that was good for me. He explained the product very well and Nick responded to my email quickly. He was able to have me test drive my truck at a time that was good for me. He explained the product very well and I left feeling like a got a fair deal. Everyone I dealt with was very professional. More
2017 RAV4 I'm very happy with my purchase! The whole process didn't take very long and I have to thank Peter for that. At first i was indecisive about going wit I'm very happy with my purchase! The whole process didn't take very long and I have to thank Peter for that. At first i was indecisive about going with either a Rav 4 hybrid or a Le or a SE. However Peter was able to tell me the difference between them and based on my needs I was able to chose the SE. I view this as tremendous customer care,, because instead of just up-selling me to the most expensive car I could buy. Peter took the time to listen to what I needed and was able to give me the insight on all the models to select the perfect choice. More
Great Experience When I arrived at Toyota Plano, Mustafa greeted me and took the time and patience to explain the models, their features and price points. When we went When I arrived at Toyota Plano, Mustafa greeted me and took the time and patience to explain the models, their features and price points. When we went to test drive a car he took the extra steps in giving me the option of looking at other choices and really took a consultative approach instead of the hard sales tactics other dealerships use. I am very impressed that he worked so patiently with me to makensure i had the car i was going to be extremely happy with. A Great experience in buying a car!! I have always hated to walk into car dealerships but this time was completely different and a pleasant suprise. Thank you Mustafa and all of the staff and managers including the finance manager at Toyota Plano. More
Great car buying experience! My wife and i visited Toyota of Plano on a Friday afternoon. I expected it to be a laborious process but Kash made it the best car buying experience w My wife and i visited Toyota of Plano on a Friday afternoon. I expected it to be a laborious process but Kash made it the best car buying experience we have ever had. highly recommend Kash and Toyota of Plano and will be visiting again soon for another vehicle. More
Shopping for a Toyota? Peter Chou is the man to see!! Getting paired up with Peter Chou was a huge blessing. His extensive knowledge, energy and humor made this one of our best purchasing experience ever Getting paired up with Peter Chou was a huge blessing. His extensive knowledge, energy and humor made this one of our best purchasing experience ever!! We were originally in the market for RAV4 LE but after talking to Peter and being imbued with some senses. We ultimately decided on a RAV4 SE, the features were much more fitting to our life styles. We couldn't be happier with our decision and wouldn't have chosen anyone else to work with. Will definitely be recommending Peter from Toyota of Plano to friends and family. Once again, thanks a bunch!! More
Understand customer's perspective I sent an inquire Sunday evening and Jay responded early Monday morning. He has been quite modest all the time and never pushes us. He carefully liste I sent an inquire Sunday evening and Jay responded early Monday morning. He has been quite modest all the time and never pushes us. He carefully listened to what I am looking for and interested in, then proposed various options, pros and cons, trade-off also very carefully. This approach makes us to be quite comfortable and confident that things that we trust for purchasing expensive product like automotive. Actually the price was quite reasonable and I did not need to do tough negotiation to put down the price. Overall, it was a great experience and I would certainly be a repeating customer. More
Exceptional Purchase Experience - Jay Lee I am definitely a repeat customer. Jay was very understanding of my constraint schedule and very willing to stay late hr to help me get the car. The n I am definitely a repeat customer. Jay was very understanding of my constraint schedule and very willing to stay late hr to help me get the car. The negotiation process was pleasant since he already gave me the best deal prior to my visit, which makes the trip only to order the car. It took a while for the car to come in since it has to be special ordered to my preference, but it was worth the wait! Thank you Jay Lee for an outstanding job and would love to recommend anyone I know interested in buying a car. Bao Truong More
Great experience I first contacted Nick on-line and he responded to my questions in a very timely manner.. When my wife and I visited the dealership and purchased a h I first contacted Nick on-line and he responded to my questions in a very timely manner.. When my wife and I visited the dealership and purchased a hybrid RAV4, he was extremely thorough in pointing out all the features and in orienting us to our new car. I would highly recommend him if you are interested in purchasing a Toyota. More
Great Experience! Kash was great to work with on purchasing my Toyota Sienna. He was very professional, listened to what I wanted and provided options. He made sure t Kash was great to work with on purchasing my Toyota Sienna. He was very professional, listened to what I wanted and provided options. He made sure to listen to concerns and respond and was never pushy. Overall the dealership was good to work with and very transparent about all the information out there to make sure I was getting a good deal. Great experience! More









