Toyota of Plano

Love Camry Hybrid Willing to help and being very friendly. I enjoyed my experience at this dealership and will definitely recommend it to anyone who would like to buy a Willing to help and being very friendly. I enjoyed my experience at this dealership and will definitely recommend it to anyone who would like to buy a new Toyota. More

Awesome experience at Toyota of Plano I hate having to buy a new car. Do not like the negotiation process or dealing with salesman. But, got what I wanted at a "fair" price and left the de I hate having to buy a new car. Do not like the negotiation process or dealing with salesman. But, got what I wanted at a "fair" price and left the dealership a very happy lady. My sales rep was awesome to work with and very professional. More

Excellent Experience I entered the dealership with a True Car certificate. The savings werehonored with no issue. It was the easiest car buying experience that I have ev I entered the dealership with a True Car certificate. The savings werehonored with no issue. It was the easiest car buying experience that I have ever had. More

SERVICE DEPARTMENT ERRORS AND THEFT On or about July 27, 2015 I took my Toyota Tundra to Toyota of Plano for an oil change and recall of air bag. On the same day my service adviser calle On or about July 27, 2015 I took my Toyota Tundra to Toyota of Plano for an oil change and recall of air bag. On the same day my service adviser called to inform me that I needed a drive belt and battery bracket, and that parts had to be ordered for the recall repair. I consented to the repairs. Just a couple of hours later my service adviser informed me my vehicle repairs and oil change were complete and the vehicle was "all ready" for pickup. Surprising since the parts had to be ordered. At 7 AM on the 29th I picked up my vehicle. I had just pulled out of the parking lot when I noticed my service light was still on and my radio was not receiving. I reviewed my invoice and was shocked to find the oil had not been changed. How does a vehicle leave a service department with the "Maintenance Required " light on and no one within the service department notice?! The reason I was not getting reception on my radio-- the antenna had been stolen! I quickly called my service adviser. No answer. I called the service department manager. No answer. As I sit here 6 hours later, I have yet to hear back from either individual. I have no idea if any work was actually performed on my vehicle, but I do know the work I requested was not done and my antenna was stolen. And I can't get a return call from anyone in the service department of Toyota of Plano. Time to find a reputable, competent service department. Toyota of Plano is neither. More

Great help. Sama was a great help. She helped me with a stressful situation. She was really knowledgable. She is a real gem. Seek her out. Overall a good exper Sama was a great help. She helped me with a stressful situation. She was really knowledgable. She is a real gem. Seek her out. Overall a good experience More

Caring people I came in with my mind set on one car but left with something else which was ok with me. Cause my salesperson took the time to explain to me all my op I came in with my mind set on one car but left with something else which was ok with me. Cause my salesperson took the time to explain to me all my options. He took in consideration of what I told him I was in need of and didn't stop till he found something that I was pleased with. He listened he asked questions and he made it happen. I left there telling everyone where they could find a great group of people to deal with when it comes to buying a car from the time you pull up they make you feel welcome. Toyota of Plano have won my heart. More

Purchased pre-owned 2010 MazdaCX9-excellent process Saw 2010 Mazda CX9 online (autotrader) but no photos avail and limited info. Salesman ANTONIO PEREZ responded courteously/professionally...he had the Saw 2010 Mazda CX9 online (autotrader) but no photos avail and limited info. Salesman ANTONIO PEREZ responded courteously/professionally...he had the whole scoop on the vehicle (trade-in) and photos b4 and after vehicle was prepped for sale..arranged for Mgr to speak wh me on final price (no haggling needed)..Next day I flew from El Paso, TX to Dallas to see/inspect/purchase...Antonio picked me up at airport and ensured the vehicle was inspected for maintenance,repairs, detailed etc... Vehicle was waiting for me to inspect/drive...Even though they are a Toyota dealership, Antonio knew all there was about the MazdaCX9.. That young man rocks-he's not only bilingual (Spanish) but very Tech savvy and courteous, quick and to the point wh right amount of personality. Dealing wh them and Antonio was quick, professional, courteous, no bull...t, no frills ... In/Out wh a good vehicle, Would buy from them again and recommend them. More

Fastest Car Buying Experience My mom and I went to Toyota of Plano to hopefully GET STARTED on buying a new car for me. We had no idea that we would be leaving that same night with My mom and I went to Toyota of Plano to hopefully GET STARTED on buying a new car for me. We had no idea that we would be leaving that same night with taking the brand new car off the lot. Buying a brand new or used car in our past experiences took usually days however at Toyota of Plano with Kash and Mark helping us it only took 4 hours. That is record timing for my mom and I. When you go to Toyota of Plano ask for Kash in Sales and Mark in Finance and go home with a new car you'll love and enjoy! More

Over and above I recently purchased a 2014 Toyota Camry....It has very low miles and is very clean. They have so many great cars to choose from. I had the great ple I recently purchased a 2014 Toyota Camry....It has very low miles and is very clean. They have so many great cars to choose from. I had the great pleasure of working with Jorge Ruelas. He was very professional and very helpful. Jorge wanted to make sure we were absolutely confident in the car we were choosing...he even walked the parking lot with us opening several cars so we could look and sit in them. On one occasion, he came in after his day had ended and waited an hour over our expected time of arrival ( due to a car accident on the NDT) just so I could make sure I was picking the right car. The whole time being very pleasant and positive assuring us he just wanted us to be happy and confident with our choice. I would definitely recommend Toyota of Plano and I most certainly would send friends and family to Jorge. More

Toyota Camry Purchase I was assisted by Anwar, he was SUPER friendly and courteous. We had visited Toyota of Lewisville and of Grapevine. Both times we were offered good I was assisted by Anwar, he was SUPER friendly and courteous. We had visited Toyota of Lewisville and of Grapevine. Both times we were offered good discounts and given good service. But still had some hesitation on whether to buy. Once we spoke with Anwar at Plano we were not only offered great deals but given exceptional service which put our mine at ease. More