Toyota of Plano

Quick and painless I was in and out (papers signed) in 2.5 hours. They emailed me other options when the vehicle I was getting ready to look at sold. The finance manag I was in and out (papers signed) in 2.5 hours. They emailed me other options when the vehicle I was getting ready to look at sold. The finance manager worked with me when my first option was not available. The salesman, Steve Putman, is just awesome!!!! He helped me with anything I needed, any questions I had and even got me the keyless entry I inquired about. Top notch salesman! He was easy-going, straight to the point and an overall good guy. VERY pleased with my experience and have recommended numerous people to the dealership already. More

Awesome experience I been shopping for a car for a while and my searching effort ended up here These people are very professional and and honest which a very rare chara I been shopping for a car for a while and my searching effort ended up here These people are very professional and and honest which a very rare characteristics you may find in car dealership Forkan as sales man took a very good care of me and Richard the finance manager did his magic and got me approved even with my tight situation I would love to thank you all and advice the car shopper that here is your place .. Don't think twice :) More

Always excellent! Just had a collision repair. Great service. Ken the new service agent was caring and helpful. Even responded to a text message on his day off. Just had a collision repair. Great service. Ken the new service agent was caring and helpful. Even responded to a text message on his day off. More

How I bought my 2015 Sienna mini-van I "built" the Sienna i wanted on the Toyota website and submitted a price request to three Toyota dealerships in the area. The response I got back wa I "built" the Sienna i wanted on the Toyota website and submitted a price request to three Toyota dealerships in the area. The response I got back was comparable. The response I got back from Toyota of Plano was from John Ratcliff. (I had done business in the service department for years on a 2000 Avalon and was happy with the service.) I went to see John as I wanted to make sure I was getting the most current information on the features available on the car. I made my list, including some features many people don't get (i.e. all-wheel drive) and excluding some that many people do get (i.e. DVD player). John entered the order and gave me a print to review. After a few minor updates, John set out to "find" the car on the lot at the factory in KY. The car arrived in Plano and was ready for delivery about a month after the order went in. John made sure the car was readied with a few dealer-installed updates and took the time to brief me on the car for turnover. All-in-all, I am very happy with my purchase and with my car-buying experience and would do it over the same way. John was timely with his interactions and not over-powering. He was friendly and if I had to buy another car, I wouldn't hesitate to work with him. More

Always satisfying We have 4 Toyotas at my house and all are bought through Jay. He is on top of everything, there for the customers, and tries to get the best deal out We have 4 Toyotas at my house and all are bought through Jay. He is on top of everything, there for the customers, and tries to get the best deal out to you as much as possible. He'll find you the right one that satisfies you and not give you any headache. Never been out empty when working with Jay. Highly recommend Jay and all the other employees at Toyota of Plano. More

Friendly amazing service We went to get our old Prius serviced. But Sama Hawileh showed us a lease plan on a new Prius that fit our budget. Everyone at this dealership was v We went to get our old Prius serviced. But Sama Hawileh showed us a lease plan on a new Prius that fit our budget. Everyone at this dealership was very helpful making leasing a new car essentially painless. More

Kash has Class Kash was the best! He made me and my family feel very comfortable and at ease. Kash ensured we had water if needed, was diligent in explaining the key Kash was the best! He made me and my family feel very comfortable and at ease. Kash ensured we had water if needed, was diligent in explaining the key features of the vehicle and discussed options. I went in knowing what I wanted but Kash still made the experience a personable, exciting and informative one. I would recommend this dealership and definitely recommend you use Kash or Jessica as your sales person! More

Exceptional Service and authentic concern for our goals Kash was truly amazing! I would highly recommend Kash, as well as this dealership to anyone who is interested in purchasing a new Toyota vehicle of an Kash was truly amazing! I would highly recommend Kash, as well as this dealership to anyone who is interested in purchasing a new Toyota vehicle of any kind. Kash was very caring and listened to our goals and objectives with a kind heart. His goal was to make us happy regardless of the effort. The entire team at the Toyota of Plano Dealership location was simply amazing. Well none everyone! We will be back to purchase a few more trucks in the near future for our company. More

Great Experience First time experience at this dealership and all employees were so helpful and friendly, they provided great customer service and I recommend this dea First time experience at this dealership and all employees were so helpful and friendly, they provided great customer service and I recommend this dealership to whoever likes Toyota. More

Responsive and transparent used car purchase experience We were considering purchasing a used crossover - and approached Toyota of Plano among other dealers in our search for the right vehicle. Our sales a We were considering purchasing a used crossover - and approached Toyota of Plano among other dealers in our search for the right vehicle. Our sales associate, Brian Salm was very professional throughout our research and decision making process. He was patient with our requests for test drives of several vehicles over multiple visits/days - and did a fair share of the research legwork too in terms of identifying used vehicles on their lot that might fit our needs and budget. We are truly appreciative of Brian's attention to detail, patience, responsiveness and transparency throughout the entire purchase process. We highly recommend reaching out to Brian Salm, when considering purchase of a vehicle. More