Toyota of Plano

Wow!, what turn around. Impressive! To begin, I do not normally post reviews but this experience deserves my time. Ismail has a great attitude and really tries to make the deal happen. To begin, I do not normally post reviews but this experience deserves my time. Ismail has a great attitude and really tries to make the deal happen. He has excellent customer service skills, great personality and fun to work with. He goes out of his way to show you what you think you are buying and offers suggestions to reach the customer's satisfaction. I also believe Ismail strives to get the deal to closing as efficiently as he can. On my first visit to the dealership, I felt I was caught in the "old school" tactics (games) of "if the potential customer is here at the dealership, then make them wait". Which should change in this day and age. The customer should be in control not the dealership, IMHO!! We did not come to an agreement to reach a sales closure on that visit. I was not a "happy camper" upon departure from the dealership. The following day I received a follow-up email from Ismail asking for feedback and asking if there was anything he could do so that we could make a purchase. I responded and after several email exchanges I am "Happy" to say I am am a proud owner of a new Toyota. My experience during the second visit to the dealership was a total 180 turn-around from the first visit. Truly impressive, kudos!! In closing and based upon this lengthy rant I would definitely recommend Toyota of Plano!!!! More

Good long-distance purchasing experience I worked with Carlos Lazo (and Shane House) over a period of several weeks and negotiated a fair price via email. Both Carlos and Shane answered al I worked with Carlos Lazo (and Shane House) over a period of several weeks and negotiated a fair price via email. Both Carlos and Shane answered all my inquiries, followed up on all my requests, and were extremely patient during the process. Carlos went above and beyond, even fielding some of my phone calls on his off days. After agreeing on a price Carlos helped me manage the 3rd party on-site pre-purchase inspection and notified me immediately when it was complete. Carlos was an excellent host during my time at the dealership and made me feel very comfortable with my purchase. Tony Yazbeck knocked out the paperwork quickly, getting me in, out, and on the road in no time. The title was sent quickly, and arrived at my residence in less than a week. The only issue I experienced was securing all of the signed documentation I requested (i.e. a legally enforceable purchase agreement) prior to flying in to finalize the purchase and pick up the vehicle. Overall I am very pleased with my experience. More

Best experience It may sound crazy, I enjoyed the experience I had buying my Toyota Corolla with Anwar at Toyota of Plano. I don't have enough time and space to exp It may sound crazy, I enjoyed the experience I had buying my Toyota Corolla with Anwar at Toyota of Plano. I don't have enough time and space to explain the bad experience I have at another dealer. More

excellent service I bought a new car from Toyota of Plano last week. Anwar was very busy that day, but got some time for me to find the right car. He is very helpfull I bought a new car from Toyota of Plano last week. Anwar was very busy that day, but got some time for me to find the right car. He is very helpfull person. I recommend Anwar to anyone who is shopping for new Toyota. More

Julian Pennington Is The Best After spending a day at another Toyota Dealership (Toyota Of Denton) where they were pushing a car that I didn't really want or was looking at, Julian After spending a day at another Toyota Dealership (Toyota Of Denton) where they were pushing a car that I didn't really want or was looking at, Julian got we everything I wanted without any problems!! Kal was great in helping to confirm that the car I want was in stock!!! More

Loyal Honda customer very impressed Moe is the reason I switched to Toyota of Plano after purchasing my last 3 vehicles from the same local Honda dealership. After meeting Moe during a Moe is the reason I switched to Toyota of Plano after purchasing my last 3 vehicles from the same local Honda dealership. After meeting Moe during a brief initial visit, I returned to shop in earnest on my day off. However, I didn't know that Moe was out that morning until I called to let him know I was on my way. No problem. He came in anyway and very patiently worked with me until I was very satisfied. He was extremely professional throughout. I will definitely seek him out the next time I make a car purchase. More

Very Satisfied Cusotmer It was a pleasurable experience working with Dennis Woodard and the staff at Toyota of Plano. Dennis listened closely to my requirements for a new veh It was a pleasurable experience working with Dennis Woodard and the staff at Toyota of Plano. Dennis listened closely to my requirements for a new vehicle and was able to provide several options in order to find the right car. I was impressed how Dennis and the rest of the staff were able to maintain a comfortable environment during the new car purchase. As a very satisfied customer, I look forward to working with Dennis and the staff at Toyota of Plano for the years to come. More

Great buying experience Moe did a great job answering our questions, helping us understand our options and providing all the information we needed. Never felt pressured. Now Moe did a great job answering our questions, helping us understand our options and providing all the information we needed. Never felt pressured. Now I am very happy with my new car. More

Toyota Plano_Prius Nice company to stop and buy cars, . Toyota of Plano is the place, staffs are so friendly, respectful . I like their conduct. You can find good deals Nice company to stop and buy cars, . Toyota of Plano is the place, staffs are so friendly, respectful . I like their conduct. You can find good deals there. More

Excellent Kal was my sales person and I really liked working with him. He was very friendly and helped me to make my decisions. I would refer him to my friends Kal was my sales person and I really liked working with him. He was very friendly and helped me to make my decisions. I would refer him to my friends and family. More