
Toyota of Plano
Plano, TX
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New experience The car I bought is the first one in my lifetime. Thanks for great service and detail information you provide. I can really feel your passion during i The car I bought is the first one in my lifetime. Thanks for great service and detail information you provide. I can really feel your passion during introduction of corolla, which is quite convincing. More
Moe and Sean Sean and Moe were very helpful in my search for the appropriate vehicle for my family. They were patient as my child and I looked at various models o Sean and Moe were very helpful in my search for the appropriate vehicle for my family. They were patient as my child and I looked at various models of the Toyota line to see which one was the best fit, As my child tried out the different rows of seating for leg room and comfort, they discussed the features of the vehicles they thought my be relevant to my decision. My first visit, Sean did not ask for my follow up information, so I did not receive annoying phone calls at home asking about my visit. This was something that I liked. My second visit, Moe met me at the door and as Sean was with other customers, he ask my permission to allow Moe to assist me. Moe and I drove the van that I finally chose as my new vehicle. Neither Moe nor Sean were aggressive, but they were very professional. If you have the opportunity to shop at Toyota of Plano, I would recommend both of these salesmen. Even in the F&I department, Mark was very helpful. He informed me of the products available but, he did not try to push them on me. He heard my need, adjusted a product that was reasonable, and I made that purchase. He was very friendly and informative. More
Made buying easy.... Excellent Experience.... I wanted to trade in my old toyota RAV4 and get a 2014 Avalon... Ismail, a young, energetic, charming guy made it pretty easy for me to make the deal. I wanted to trade in my old toyota RAV4 and get a 2014 Avalon... Ismail, a young, energetic, charming guy made it pretty easy for me to make the deal.... was surprised that he was just 2 months into the sales... he is certainly passionate about what he was doing and explained every feature in each variants. Tho I was looking for only the base XLE model, as the color I was looking was not there, he was quick to show the XLE premium and convince that price of it will be very close to XLE and finally the deal worked out well. Overall, the approach of Toyota Plano made my buying experience easy and fast. I will refer my friends for their car needs to Ismail and Toyota of Plano. More
Over and Above Moe really went over and above to make my car buy experience easy. Since my wife was home with our kid recovering from surgery, he followed me to my Moe really went over and above to make my car buy experience easy. Since my wife was home with our kid recovering from surgery, he followed me to my house in what is now my new Camry. My wife was able to see the car and go for a test drive. If he hadn't offered to do that, I am not sure when I would have been able to get her to the dealership. I'd recommend Moe to anyone who is in the market for a new car. More
Great experience due to salesman and finance officer. I arrived at Plano Toyota to purchase a used Camry. I knew exactly what I wanted and Carlos Lazo found the right vehicle. He did not try and sell me m I arrived at Plano Toyota to purchase a used Camry. I knew exactly what I wanted and Carlos Lazo found the right vehicle. He did not try and sell me more car than I wanted. This means the world to me. I was amazed at how little time it took to purchase the car. Overall a great experience. More
Great experience Although I have wanted a 4runner for years, I've avoided it under the assumption that the transaction portion of the experience would be dreadful. Moe Although I have wanted a 4runner for years, I've avoided it under the assumption that the transaction portion of the experience would be dreadful. Moe and Philip both assisted me and treated me (and my family...including 2 young boys) very well. I didn't have a lot of time, and these guys were mindful to keep the action moving. Big thanks to Moe connecting my new truck to my phone! Love it! More
Great experience Buying a car hasn't been easier. Their inventory matched what was advertised online and Brian was very knowledgeable about the differences between yea Buying a car hasn't been easier. Their inventory matched what was advertised online and Brian was very knowledgeable about the differences between years and trims. Sam made the closing process smooth and easy. More
Was just looking and got a great deal My wife and I were just looking for a vehicle to replace our Subaru Outback. We wanted a quiet, dependable and economical car for expected long trips My wife and I were just looking for a vehicle to replace our Subaru Outback. We wanted a quiet, dependable and economical car for expected long trips in our retirement. The sales manager greeted us at the door and asked what we needed. We wanted to check out the Camry and Rav4. We had test driven Subaru's and Honda's equivalent vehicles. We were introduced to Mustafa Al-Far (Moose), the sales representative. We set down with him and explained we were not sure exactly what we wanted. He asked the time frame for our purchase and we told him a few months. He explained the Camry's were changing designs and they would not be our for a few months.. He went on to say that Toyota was offering incentive's on the 2014's. He showed us the Venza, similar to our Outback but it was a little more than we wanted to spend. We then test drove 2 Camry's, a Prius wagon and a Rav4. The Camry had the comfort and quiet ride we were looking for. Mustafa spent hours with us and never seemed rushed or in a hurry for us to make a decision. Since the Camry was the nicest of all the cars we had test driven, both here and at the other dealers, we decided to purchase one. We got a great deal and are very happy with our buying experience. Mustafa was the best and most informed salesperson we had encountered. Everyone at the dealership was friendly and I believe they sincerely want to make not only the initial purchase but our entire relationship with them, a pleasant and lasting experience. I would not hesitate in recommending the dealership and especially Mustafa in the highest regard. More
Unexpected, wonderful experience! Anwar wowed me!! 8/2/2014 My experience at Toyota of Plano was absolutely phenomenal! Anwar Achankunju, Fleet Manager, gave me a exceptional deal, even better than 8/2/2014 My experience at Toyota of Plano was absolutely phenomenal! Anwar Achankunju, Fleet Manager, gave me a exceptional deal, even better than what the Kelley Blue Book's Fair Market Price Range indicated identical cars were being sold for in this area. Anwar wowed me! Great customer service by Daniel, who was with me for a test drive and answered my questions. He also kept checking on me during the short time I was seated in the waiting room, making sure I had refreshment, and chatting awhile to help the time pass more pleasantly. Matt was very knowledgeable about all the available extras and provided clear explanations of the optional add-ons, as well as was very fast & efficient as we waded our way through the sea of financial paper signing. Everyone was friendly, courteous, and helpful. This is the fourth time I've bought a new car, and this experience so surpasses the other 3, it's not even in the same ball park! This was a wonderful trade-in/car buying experience! Far exceeded my expectations! Spectacular! High praises for Toyota of Plano! More
Kal mian straight shooter and wonderful help! I bought my first new car recently and decided on a toyota corolla 2014 from toyota of plano. After doing ample research and visiting several dealersh I bought my first new car recently and decided on a toyota corolla 2014 from toyota of plano. After doing ample research and visiting several dealerships, I felt that the team at toyota of plano especially Kal Mian went above and beyond helping me find a new car and provide me with the facts I needed to make an informed and comfortable decision. Buying a new car can be exciting for a first time buyer, but also a bit frustrating maybe even overwhelming having to deal with the many options, pricing, and most of all negotiating that is out there when searching for a vehicle. Toyota of Plano, specifically the salesman who helped me, Kal Mian, was instrumental in helping me pick out the right vehicle. He was patient, flexible with time, and very willing to listen to my concerns needs, and questions when looking for new vehicles. We must have tested a dozen cars on site and he was very patient throughout the process. A patience that I honestly did not always find at other dealerships. Furthermore he was very straight forward in helping assess what my vehicle needs were. Originally I set out to buy a toyota prius, but after talking with Kal about my needs, budget, and test driving a variety of vehicles, I am glad that I went with the Corolla. I am incredibly happy and satisfied with my vehicle choice. Although the prius is a great car when it came down to it he was very helpful in figuring out the best car for me and not just the best car for a commission, which I really appreciate and went a long way in why I decided to do my business at Toyota of Plano rather than another dealership.Even though I had offers that were comparable and sometimes cheaper for the same vehicle, it was because of the great costumer service that they provided which made me feel confident I had made the right decision in my purchase. Admittedly there were some hiccups here and there during price negotiating and later with some detailing issues on my car, but once again Kal was very patient and helpful in getting these matters addressed. As a new car owner I admittedly was a bit more meticulous about being satisfied with my purchase and thank Kal very much for helping provide exemplary service and dedication to satisfying a customers needs. I recommend anyone who is in the market for a new car to check out Toyota of Plano and speak with Kal. More