Toyota of Plano

4 runner Trail premium buying exeprience My wife and I were looking to purchase a 4 runner for a while. After having searched other dealerships in the DFW area we zeroed in on Toyota of pla My wife and I were looking to purchase a 4 runner for a while. After having searched other dealerships in the DFW area we zeroed in on Toyota of plano to purchase this vehicle. Anwar Achankunju was the sales manager who worked with us in this process. The entire experience with Anwar was " TRULY EXCEPTIONAL". We initially scheduled a test drive for the 4 runner with Anwar . He took the time to show us the features of the vehicle . He was very POLITE, FRIENDLY and COURTEOUS in this whole process. At any point of time ,he did not push for the sale hurriedly. Then came the stage , where we talked about the pricing. Anwar was able to beat all other dealerships in the area with the best rate possible for the new vehicle and also the trade in . We came back a week later and he had all the papers ready . The finance guys were no frills either. No sleazy hidden extended warranties and other blah.. blah... to deal with. The entire paper work was over in half an hour. Anwar again took the time to show us all the interior features of the vehicle. We came to know that he did not even have his lunch that day and was working with us. Well thats Anwar for you... He was still working with us. He gave a very detailed demo and programmed the phone and entune system. We were ready to hit the road... Anwar was a " REAL GEM OF A GUY " to work with in this car buying process. We are hooked to " TOYOTA OF PLANO" for good. Thanks for the wonderful experience ANWAR and TOYOTA OF PLANO Srini More

My third purchase at Toyota of Plano Although I toyed with the idea of looking at the Honda Fit, I knew that I would go back to Toyota of Plano, and thank heavens I did. This was my third Although I toyed with the idea of looking at the Honda Fit, I knew that I would go back to Toyota of Plano, and thank heavens I did. This was my third purchase at Toyota of Plano. Dennis Woodard and John Fulgoni were extremely helpful. Dennis is one of the best employees of the Toyota Company. He was quick, helpful, professional, and sincere. I can't say enough about him. I've had 25 jobs during my lifetime, so I know a great worker when I see one. I highly recommend going there since they don't fool around and you will be satisfied. More

Great experience at Toyota of Plano We went to Toyota of Plano because we had a good experience there several years ago and when looking on-line they had the largest inventory of pre-own We went to Toyota of Plano because we had a good experience there several years ago and when looking on-line they had the largest inventory of pre-owned cars. I talked with Alie on Friday and it took us about 4 hours from beginning to end on Saturday. They were very efficient and professional and we never felt like we were getting the run around. More

Best customer service, Thank You Mustafa Al-Far ! Very good experience leasing a new RAV4. Mustafa Al-Far was very courteous, he clearly informed all the options and he helped us through the proces Very good experience leasing a new RAV4. Mustafa Al-Far was very courteous, he clearly informed all the options and he helped us through the process. More

best customer service compare to toyota in mckinney dealership I went to, the dealership in plano are far BETTER than mckinney. i'm 100% satisfied with the excellent custo compare to toyota in mckinney dealership I went to, the dealership in plano are far BETTER than mckinney. i'm 100% satisfied with the excellent customer service in Plano, the price also cant be beat from other dealership. I pre-ordered a pearl white 2014 rav4 limited with Terracotta interior and waited for 1 month, its worth the wait. I LOVE MY RAV4. My salesman is Sean Li and his manager is Faz Imam. Referring my friends and families to these two men! More

Successful Car Purchase After picking out a few cars online to check out, Tip was very helpful, knowledgeable, and sincere. I was able to find the best car, the best price, After picking out a few cars online to check out, Tip was very helpful, knowledgeable, and sincere. I was able to find the best car, the best price, and came away very happy with my first ever car purchase. Tip and Sam both helped make my car purchase smooth and stress-free. More

Behind the times on car shopping I reluctantly decided to look at the Toyota Highlander here after the current one I had suffered its third severe engine failure at the hands of their I reluctantly decided to look at the Toyota Highlander here after the current one I had suffered its third severe engine failure at the hands of their incompetent service department. The Highlander has an extensive collection of good reviews so I went with the idea mine might be a lemon. Ismail proved to be completely behind the times. I did an internet price inquiry with a few dealers in the area and except for Ismail I had competitive pricing offers from 3 other dealerships. Ismail refused to provide any specifics. We did a test with him as they are closest to our house after which he tried to sell us a demo with 5K miles for thousands more than the quotes I had for new Highlanders of the same trim level from the others. His pathetic showing along with the service issues have ensured I will never do business with Toyota of Plano again. More

Repeated mistakes - will not go there again I brought in my Highlander to Toyota of Plano for an oil change. During the change it was discovered that the oil plug treads had been stripped. Rat I brought in my Highlander to Toyota of Plano for an oil change. During the change it was discovered that the oil plug treads had been stripped. Rather than owning up to the issue as they had been the only ones to service the car in the last 50K miles they gave me dire warnings of having to pay hundreds of dollars for a new oil pan and my only hope was using a larger plug. Sadly I let them cajole me into this quick and dirty fix to be rewarded with an oil leak that evening. When we returned they once again tried to duck responsibility but we pushed back and they did something with our extended warranty to get it covered but my wife ended up in their waiting room for hours for the trouble. This came on top of an issue where they did a controller replacement for a recall that was quickly followed by a mysterious engine shutdown. Additionally the car had an ignition coil failure at 40K miles that they refused to cover under the certified warranty. I couldn't trust the vehicle anymore so its being traded in. I refused to do any business with this place again - my remaining Toyota - a Camry- will be taken somewhere else for service. More

RAV 4 This is the 3rd car we have purchased from Toyota of Plano and Jay Lee. He is the best sales person I've ever experienced, no pressure attitude, does This is the 3rd car we have purchased from Toyota of Plano and Jay Lee. He is the best sales person I've ever experienced, no pressure attitude, doesn't rush you for a decision and makes you feel that he's working for you. He was exceptional in explaining and helping setup the electronic features. More

best used-car purchase experience This was by far the best car buying experience we have ever had. Saw the car we wanted on TrueCar and went in to look at it. Alie was wonderful. He This was by far the best car buying experience we have ever had. Saw the car we wanted on TrueCar and went in to look at it. Alie was wonderful. He answered all our questions and made buying the car easy. First time ever dealing with Toyota of Plano. Will not be the last! We love our Rav4! I did not rate the "Quality of Work" as we did not have any work done on the car. More