Toyota of Plano

Buying a car Our experience buying a car at this dealership is very pleasant because the salesman that assisted us was very friendly, experienced, and knowledgeabl Our experience buying a car at this dealership is very pleasant because the salesman that assisted us was very friendly, experienced, and knowledgeable. He explained to us the things about the car that we wanted to buy and he explained it well. More

Thank You Cookie! I showed up to the service center about 10 minutes before 7 PM to pick up a rental vehicle covered under my Toyota warranty. Everything would have bee I showed up to the service center about 10 minutes before 7 PM to pick up a rental vehicle covered under my Toyota warranty. Everything would have been a routine process except I am not the policyholder for my car insurance and the vehicle is co-titled with my mother who lives in another state. Cookie explained that because all the insurance documents I brought with me contained only my mother's name that she needed to verify my eligibility with the insurance company. We each tried getting through to the insurance company separately. Cookie patiently waited about 30 minutes with me for a representative to come on the phone. Meanwhile, the service center was shutting down for the evening. Finally, we were able to get the information necessary to approve my rental but not before having to conference call with my mother to verify her policy for the insurance company for them to release the right info to Cookie to complete the rental process. I am very grateful that Cookie waited with me nearly a full hour after the service center closed to help me get a rental car back to my neighborhood 23 miles south of Plano. Throughout the whole ordeal, she was extremely professional and courteous. It is clear that she values both her position and the service she provides to her clients. I will definitely come back to the Service Center at Toyota of Plano when I have future issues with my vehicle because of the friendly and helpful individuals like Cookie who work there. More

Moe was Amazing Moe was extremely helpful during our visit. He showed us multiple vehicles and took us on several test drives, letting us look at both new and used ca Moe was extremely helpful during our visit. He showed us multiple vehicles and took us on several test drives, letting us look at both new and used cars. He was very easy-going and relaxed and did not pressure us to make a purchase. He brought us drinks twice while we were there. His assistance was invaluable in picking out our new Camry. Moe worked to get us a great deal once we had decided on a car and was very willing to work with us on pricing and financing to fit our needs. Sam walked us through the purchasing process and answered all of our questions without hesitation. Even after the paperwork was signed Moe has followed up several times to make certain we are satisfied with our purchase. We will encourage all of our friends to visit Toyota of Plano and trust that they will be taken care of. Enjoying our new Camry, Sam and Maegan More

Toyo Camry 2014.5 buying experience I enjoyed the car buying experience at Toyota of Plano (yes, that sounds strange to enjoy the experience of buying a car). However, I went to True Car I enjoyed the car buying experience at Toyota of Plano (yes, that sounds strange to enjoy the experience of buying a car). However, I went to True Car -- found a reasonable price and dealership. And Art Davis the new car sales associate did all the rest. In just a couple hours, I was able to go in with my old car and out with the new... In addition, the sales rep Art was VERY low pressure and worked hard for the business. More

2014.5 Toyota Camry SE I had a wonderful experience with Anwar. I would recommend him to anybody who is looking to buy a Toyota vehicle. Very Impressed with the customer ser I had a wonderful experience with Anwar. I would recommend him to anybody who is looking to buy a Toyota vehicle. Very Impressed with the customer service. I am satisfied with my new Toyota Camry and the deal that I got. More

I bought a car from Toyota of Plano I was searching online for a used mid sized 6 cylinder SUV with front wheel drive to tow behind our motor home. I was surprised that only 3 came I was searching online for a used mid sized 6 cylinder SUV with front wheel drive to tow behind our motor home. I was surprised that only 3 came up but after further studying, I learned that after 2012 the RAV4 did not make a 6 cylinder model. While looking over this car's information the chat person gave me Brian Salm's name. I wanted to see this car so i made an appointment to look at it the next day. Brian was delightful and he directed the information to me, a woman, and not Lee who was with me as some sales people have done in the past. I felt that he was very respectful, efficient, and to my knowledge, very honest. We drove the car around and he answered all that I asked. I felt that this was a very good deal and I wanted this car. We filled out all the paperwork and then he sent me in to Tony Yazbeck, the finance person. I was surprised to find that Tony was as delightful as Brian. I could tell he was a very busy man by all the piles of yellow envelopes of car that had sold just that day, yet he took time to explain everything and answer all my questions. If the rest of the staff is just half as kind and helpful as these two fine gentlemen, you have a very OUTSTANDING dealership indeed. I have never considered buying a car to be a pleasant affair but these two changed my mind. I would recommend both of them to any and all who asked. Toyota of McKinney is twice as close as your dealership but because of the good experience I had there, I feel that I will be bringing my new RAV4 to your place. Please pass on to these two men that their kindness and service was most appreciated. Judy Stevens Allen, TX More

Great Experience I met Kal over 7 months ago when I first started my research on which car to buy. Since then I made several visits to the dealership and corresponded I met Kal over 7 months ago when I first started my research on which car to buy. Since then I made several visits to the dealership and corresponded with Kal over the email, text and phone. He was always very helpful and gave me all the information that I required. He also showed me cars with various options and arranged test drives as well. Finally when the day for finalizing the deal arrived, he guided me thru the process and I was able to close the deal the way I wanted and also got the car with the color of my choice. Mark Miller was also very helpful in explaining all aspects of the lease in a patient manner. I would say that I am fully satisfied with my experience of the dealership, especially Kal who has gone an extra mile to help me with the process. I am also glad that after making the sale he did not forget me and has been calling me often to ask if I am needed any help with regard to the car. More

Purchase of Car My experience in purchasing my car was very enjoyable because of the assistance of Tip Dickerson. Although I had spent time researching the inventory My experience in purchasing my car was very enjoyable because of the assistance of Tip Dickerson. Although I had spent time researching the inventory of cars I was interested in looking at, Tip was very helpful to answer questions. He would then walk away and give me time to think about what I wanted to do. I appreciated this. More

Not like it use to be :) I was looking for a new car and had reached out to many dealers via the web. Many dealerships and many salesmen reached out to me.I choose to go with I was looking for a new car and had reached out to many dealers via the web. Many dealerships and many salesmen reached out to me.I choose to go with Sean as he was very professional in his emails and over the phone. Sean is very personable and very easy to work with. I went in knowing the type of car I wanted; which they did not have on the lot. Sean went way and beyond the necessary steps to ensure I got the vehicle I wanted. Sean listened to my needs and addressed my concerns. After listening to me Sean found the exact car I wanted. It was located in another City. Sean personally went to the other city to pick up my car and have it transfered to his lot. I made the comment about wanting a back up camera on my car upon test driving it. Sean heard me and made sure that he addressed that need as well. He went and talk with matience to see if installing a back up camera on my car was possible. No one could give Sean a solid yes or no as to if a back up camera could be installed on my car. Most people would have given up by now, but Sean didn't. He found out that they could install the back up camera and help to set me up with an appoitment to make sure I got the back up camera I wanted. I would highly recommend Sean if you are ever looking to purchase a vehicle. More

Camry XLE purchase Purchased a Camry XLE on Monday June 9th through Brian Salm, who was pleasant to work with through the entire process. Prior to the purchase, I visit Purchased a Camry XLE on Monday June 9th through Brian Salm, who was pleasant to work with through the entire process. Prior to the purchase, I visited Toyota of Dallas & can say the Plano location is a substantially better team to work with. More