Toyota of Plano

I did not enter the dealership this day 100% sure I was going to buy a car. I was just planning to look, but Sonny showed me the exact car I was looking for and i couldn't say no! He was very kind and made going to buy a car. I was just planning to look, but Sonny showed me the exact car I was looking for and i couldn't say no! He was very kind and made the car-buying process quick and fun. If I had to recommend him to a friend, I would. Thank you for such a pleasant car-buying experience! More

We are new to Plano, TX. When we first decided to look for a Prius C, we simply wanted to look at the car. We did not have an appointment and Keith Burr was very friendly, attentive and extremely helpful for a Prius C, we simply wanted to look at the car. We did not have an appointment and Keith Burr was very friendly, attentive and extremely helpful. We went to several other dealerships in the area and no one gave us the level of service that Keith did. In fact, at one dealership, we were not even greeted and left after 15 minutes. We had to find a salesperson at the other, where Keith enthusiastically greeted us as soon as we walked in the door. We were offered several competitive prices for the Prius C elsewhere but specifically chose to return to Toyota of Plano because of the excellent customer service. Keith Burr took his time in answering all of my questions and ensured that I was offered a competitive package within my budget. I am confident that all of my vehicle service needs will be handled in a professional manner as well. I highly recommend this dealership to anyone in the market for a new or used vehicle. More

I am 68, so over my lifetime I have purchased many vehicles and dealt with a number of dealerships. Like most people I dread the trip to the dealership to select the vehicle and arrive at an agreeabl vehicles and dealt with a number of dealerships. Like most people I dread the trip to the dealership to select the vehicle and arrive at an agreeable price. I was amazed by the staff my wife and I met and dealt with at Toyota of Plano. Everything was made easy. The vehicle selection was made easy by the staff after we told them what we were interested in and was immediately brought to the front door of the showroom. Arriving at an agreeable price is usually a challenge and most of the time very frustrating. The staff demonstrated to us they really wanted to sell us the vehicle we chose and arriving at the purchase price turned out to be easy. We told the sales staff we did not want to go through a lot of add-on sales pitches during the signing of the papers in the business office and they honored our request. They detailed the vehcile, and walked us around the vehicle and showed us how to use all the features of the vehicle. We initially dealt with Faz Imaam, Internet Sales Director, but he ask us to work with Sean Li, Internet Sales Director. Both of these gentlemen could not have been more pleasant to work with. Sean was very knowledgable and eager to address all our questions and concerns. Both Sean and Faz were there to thanks us and ensure everything had been taken care of as we left. We are extremely happy with our purchase, a 2014 Toyota RAV4, and our experience at Toyota of Plano. We will not hesitate to let others know our feeling about the dealership and we will return in the future. Jim Fawcett More

It was surprisingly pleasant experience. Kal is a straightforward person. There were no tricks and tactics that I was facing on other dealerships. The whole car buying process was transparent. I had straightforward person. There were no tricks and tactics that I was facing on other dealerships. The whole car buying process was transparent. I had to trade-in my old car. They matched my desired price for trade-in. I got some positive equity from my previous vehicle. All worked out in an excellent way. Yes, it is possible that car buying can be so hassle free if you meet the right people. Thanks Kal for helping me out and being honest with your customers. More

I had the best experience in purchasing this vehicle from Toyota of Plano. Allie was very helpful and courteous. When I found the car on-line and made an inquiry, he helped me through the whole process since Toyota of Plano. Allie was very helpful and courteous. When I found the car on-line and made an inquiry, he helped me through the whole process since this was the first used car that I had purchased. I cannot say enough good things in expressing my gratitude to him and the staff that helped make this experience flawless. More

The most positive thing about this experience was Sonny. He was so accommodating and he never made me feel pressured. When you didn't have what I wanted, he kept looking and was very flexible in switching He was so accommodating and he never made me feel pressured. When you didn't have what I wanted, he kept looking and was very flexible in switching from new to used. I was ready to walk away and I actually left the building but he was patient without being pushy. Ken came in at the end to help with negotiations. I did not get the price I wanted but I felt good about it because I felt it was fair to both sides. I appreciated Ken being open with us. More

Sunny Ati is a man who will listen to you. I enjoyed Sunny Ati is a man who will listen to you. I enjoyed the time spent buying a car at Toyota of Plano With Sunny. He will take the extra step to help Sunny Ati is a man who will listen to you. I enjoyed the time spent buying a car at Toyota of Plano With Sunny. He will take the extra step to help a customer. More

I loved my experience! Jorge was extremely helpful and was able to get me the exact car I was looking for. It was absolutely the quickest and the best car buying experience of my life. Everyone was willin was able to get me the exact car I was looking for. It was absolutely the quickest and the best car buying experience of my life. Everyone was willing to get me through quickly knowing my time was limited with having a baby. Thank you!! More

This was a very difficult time for me and I was dreading the car purchase process, Toyota of Plano not only had what i was looking for, but Antonio was very kind and understanding to my needs. At the end, the car purchase process, Toyota of Plano not only had what i was looking for, but Antonio was very kind and understanding to my needs. At the end, I was very comfortable and satisfied with my purchase. Thank you guys! More

I had the pleasure to work with 3 outstanding I had the pleasure to work with 3 outstanding "family" members of Toyota Plano..... Sandy Baker was sincere in making me feel that my concerns genui I had the pleasure to work with 3 outstanding "family" members of Toyota Plano..... Sandy Baker was sincere in making me feel that my concerns genuinely mattered. I was impressed that GM Rusty Gentry, took the time to make me feel important, to work "personally" with me to address my concerns for a "quick, above and beyond" resolution. Keith Burr worked quickly and effectively, listening to my needs and answering "all" my questions. His patience and professionalism made me feel comfortable to open up and find the most outstanding RAV4 yet!!! (This is my 3rd) This dealership and it's employees are what Toyota has built it's reputation on.....making the customer a priority! More