Toyota of Plano

When I went to your Pre-owned store on Preston, my intent was to "shop" i.e. see what there was available to add to the looking I had already done by internet. I didn't expect to find "just the right car" o was to "shop" i.e. see what there was available to add to the looking I had already done by internet. I didn't expect to find "just the right car" on one visit. So I was more unprepared than I wish I would have been for what transpired. It had been 12 years since I bought a car, and I had forgotten a lot of the procedure. Jacoub was very helpful and answered all my questions (of which there weren't very many because of what I say above). I found him straightforward and felt I could trust what he said. I went home after the initial visit and did some more checking and found that everything he had told me about the car was accurate. I wanted a mid-size vehicle that handled well and would last me a while. I like the styling and the vehicle is in good shape. It is not all that often that you find a 1-owner car with 12,000 miles on it. From the checking I did, it was priced fairly and I didn't see any reason to postpone the purchase. EXCEPT that I had originally planned to make a purchase about the middle of December when I would have had a larger down payment. That is the one regret that I have about the purchase--that I would have liked to have had a larger down payment, which I could have had by the middle of December. On the other hand, I think my old car might not have lasted that long...! I am happy with the car and know I will be happy having dealt with your dealership. I felt I was treated courteously and fairly by Jacoub (and later, Tony), and at no time felt like what I was being told might not be true. I have had many friends tell me that I would be happy dealing with Toyota personnel and with the products they represent. You have built a solid reputation of commitment to quality and service. More

We just purchased a new Toyota Prius. Our sales person was Jay Lee. Jay has done an excellent job helping us find our car. I have many prior experiences with car salesman and usually I am not this happ was Jay Lee. Jay has done an excellent job helping us find our car. I have many prior experiences with car salesman and usually I am not this happy and satisfied. But Jay is different. He is kind, sincere and very thorough with his work. He made our car buying experience very easy and enjoyable. He also offered us outstanding service and care. I am extremely pleased with our purchase and overall experience. If you want a sales person who is truly sincere and genuine, I highly recommend Jay Lee. Thank you so much Jay! More

Most of the time people dread to go to car dealers. Its simply because, they are so pushy for their clients to buy a car. We had come in to take care of some other business and had no intention of buying a simply because, they are so pushy for their clients to buy a car. We had come in to take care of some other business and had no intention of buying a car this time. But talking to Anwar, was so comfortable that within some time we were already test driving the cars. Many dealers might be very knowledgeble about their vehicles...but its JUST NOT that. With Anwar's attitude and personality, the mind of listening, the knowledge of the vehicles, the genuine character and the time he spent with us is beyond words to explain. It was all there!! We were never forced into anything and drove out a car with a very satisfied mind. And I honestly think the Plano Toyota is so lucky to have a person working for them like Anwar. More

I have been a customer of Toyota of Plano for well over 15-years for both auto purchases and service. I cannot imagine going to any other dealership. Thank you Anwar and Toyota of Plano for your 5-Star Cus 15-years for both auto purchases and service. I cannot imagine going to any other dealership. Thank you Anwar and Toyota of Plano for your 5-Star Customer Service! More

John I am so grateful (once again) for your patience, since of humor and knowledge of cars. I never felt pressured. You anticipated many questions before I could ask . I recommend Toyota Plano. Ask for since of humor and knowledge of cars. I never felt pressured. You anticipated many questions before I could ask . I recommend Toyota Plano. Ask for John Smith For all your used car deals....you'll never forget the Service....& yes it comes with a Smile! More

Excellent experience. Matt was very easy to work with and made the process simple, fast and hassle free. Everyone involved followed suit. Friendly, knowledgable and there to help you. Matt and the team went made the process simple, fast and hassle free. Everyone involved followed suit. Friendly, knowledgable and there to help you. Matt and the team went above and beyond to ensure a smooth and comfortable experience. Matt took the time to show me all the "bells and whistles" of the vehicle and was extremely knowledgable about the vehicle itself. Overall, Matt and the team were great and extrememly respectful of your needs at all times. More

Thanks Sean and Faz. They made my experience to buying a new Camry L car wonderful. Actually there is a Toyota dealer closer to where I living than Plano. However Sean is very knowledgeable. He promptly pro new Camry L car wonderful. Actually there is a Toyota dealer closer to where I living than Plano. However Sean is very knowledgeable. He promptly provided me information, quickly identified what I need, and provided me a good deal. More

My wife and I had an exceptionally positive experience purchasing a car from Toyota of Plano. We were fortunate to connect with Keith Burr through an internet inquiry. We showed up unexpectedly on F purchasing a car from Toyota of Plano. We were fortunate to connect with Keith Burr through an internet inquiry. We showed up unexpectedly on Friday after emailing Keith that we were not available. He was gracious enough to show us the Camrys in the back lot until we found a couple we liked. Keith connected very with us and made us feel comfortable every step of the way. My wife enjoyed the experience which is significant in of itself. Keith wrote us up a good deal what was very pleasing. I would definitely purchase another car from Keith. He is a down to earth person that knows how to make you feel at ease. Not pushy, just friendly. More

Spent a week visiting other dealerships and was becoming discouraged with "face to face" sales tactics encountered at some of the dealerships we visited. Contacted Brian Salm at Toyota of Plano. Brian pro discouraged with "face to face" sales tactics encountered at some of the dealerships we visited. Contacted Brian Salm at Toyota of Plano. Brian proved to be knowledgeable, professional and extremely respectful of the customer's time. (What a concept!) Brian took time to listen to what we were looking for in a vehicle before we even went to the dealership. When we arrived, he had three separate vehicles that matched exactly what we were looking for - ready and waiting for us to test drive. I would absolutely purchase a vehicle from Toyota of Plano again - especially through Brian Salm. I would absolutely recommend Toyota of Plano and Brian Salm to other serious buyers. They didn't waste our time and they won't waste yours. More

What I could say the very important reason why I could to buy RAV4 from Toyota of Plano, besides the model itself, is Mr. Jay Lee, the excellent sales manager I ever have met. I make the fast decision to pur buy RAV4 from Toyota of Plano, besides the model itself, is Mr. Jay Lee, the excellent sales manager I ever have met. I make the fast decision to purchase this car,thanks to his professional knowledge of vehicle, and also his cheerful and genial personality, and great communication too. He is the nice person to take care of the customers' request and concern, and try the great effort to be helpful. I would like to thanks again for Jay Lee! the great work for my purchase, and Toyota of Plano is so lucky to have this employee too. More