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Toyota of Plano
Plano, TX
5,424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,424 reviews
February 09, 2013
I came into the dealership thinking I will just be viewing the new models. I did my research and I was decided on a Toyota Camry. This will be my first Toyota. I set up an appointment with Karen Schla viewing the new models. I did my research and I was decided on a Toyota Camry. This will be my first Toyota. I set up an appointment with Karen Schlatterer and I could not have picked a better person. She is very professional in every aspect. She was also very patient with me and my husband. Being senior citizens and hard to hear sometimes, she treated us with respect and accommodated our needs for the new car. The last time we shopped for a new car was in 2005 and we had a terrible experience. We were pushed into buying a more expensive model with extras that we never got to use. But not with Karen. She knew what we wanted and did not push for more. In fact she kept reminding us: "But you only wanted an L". And when we finally got the car we wanted, (we upgraded to LE because she found one on the lot for the same price), she spent more time showing features that we will need immediately when we were finally ready to drive it home. All the people we met and saw at the dealership were very nice and friendly. I will not have a problem recommending this dealership anytime. And the big bonus will be meeting Karen Schlatterer. More
by Ladia143
Employees Worked With
Karen Schlatterer
February 06, 2013
This is the 2nd car we've bought at this dealership. Friendly, fast service. Thanks Woody for the great car. Love driving my new Venza! Love the great deal we've got! Friendly, fast service. Thanks Woody for the great car. Love driving my new Venza! Love the great deal we've got! More
by NaamaMarcos
Employees Worked With
Faz Imam
February 04, 2013
I was referred to this dealership by a friend. I'm glad he did. My experience was awesome. Ray and Israel went out of their way to help me. They were very professional and courteous. My next car will be fr he did. My experience was awesome. Ray and Israel went out of their way to help me. They were very professional and courteous. My next car will be from Toyota of Plano.I have been recommending Toyota of Plano to all my friends and family. More
by mkabrane
Employees Worked With
Ray Bellamine
February 04, 2013
After submitting an online request through my Costco Auto Program (at midnight), I was contacted the next day by Karen Schlatterer. I had been shopping for 3 weeks for a new vehicle and had visited another Program (at midnight), I was contacted the next day by Karen Schlatterer. I had been shopping for 3 weeks for a new vehicle and had visited another dealership that morning. Later that afternoon, I set an appointment to talk with Karen, and I drove off the lot with a new 2013 Highlander. I have worked in the auto industry myself and can tell you that Karen is an excellent sales associate. She is friendly and professional, with an eye for detail. She provided outstanding customer service. Karen made the car buying process a fun and enjoyable experience. I believe I got the best possible price on my vehicle and a fair price for my trade in. I would absolutely recommend her and the Costco Auto Program to friends and family looking to purchase a new vehicle. More
by FCampagna
Employees Worked With
Franceanna Campagna, Karen Schlatterer
February 03, 2013
We were well taken care of from the moment we walked in the door and left with a new Camry we love at a price we can afford. We highly recommend Toyota of Plano and Alie Shehadeh. Tony in Finance gave us the door and left with a new Camry we love at a price we can afford. We highly recommend Toyota of Plano and Alie Shehadeh. Tony in Finance gave us excellent, caring and efficient service as well to make buying our car an all around great experience! More
by vn_my_chauphi
February 03, 2013
I have never been treated more professional while trading cars than I was yesterday by Adel and his entire team. My wife and I discussed with Adel what auto we wanted and how we wanted it equiped. In 5 minu cars than I was yesterday by Adel and his entire team. My wife and I discussed with Adel what auto we wanted and how we wanted it equiped. In 5 minutes it was waiting for us to test drive. All questions were answered, trade in inspected and a fair price was quoted. The entire process, from driving in to driving out in a new car was very smooth and fast. We have made a new friend. Thanks guys. Bill More
by jbret
February 02, 2013
Love my new car and these guys gave me just what I wanted. I found them easy to deal with and that they were upfront. There was some haggling that took sometime but it is expected in car buying. Happy wanted. I found them easy to deal with and that they were upfront. There was some haggling that took sometime but it is expected in car buying. Happy Toyota Owner right here! More
by KennyD1981
February 01, 2013
Handled my lease purchase smoothly and efficiently with very good communication. No high pressure to up sale to another new car to purchase or lease. very good communication. No high pressure to up sale to another new car to purchase or lease. More
by jssgnewton
Employees Worked With
Sam Kaar
