
Toyota of Plano
Plano, TX
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I am a repeat customer and found this experience to exceed my expectations. Faz, Anwar and Ray were courteous, helpful and informative. They truly wanted me to be completely satisfied and I was. It w exceed my expectations. Faz, Anwar and Ray were courteous, helpful and informative. They truly wanted me to be completely satisfied and I was. It was particularly helpful to have the iphone programmed before I left or I would probably procrastinated learning how to do it. Thanks so much. More
KAREN WAS A GOD-SEND TO ME.....RECOMMENDED BY A BUYER, WHO SAID SHE WAS EXCEPTIONAL, AND HE WAS SPOT ON. TOO LENGTHY TO GO INTO,ALL I CAN SAY IS SHE SAVED MY SANITY; AND WITH EFFICIENCY AND PURPOSE DRIV WHO SAID SHE WAS EXCEPTIONAL, AND HE WAS SPOT ON. TOO LENGTHY TO GO INTO,ALL I CAN SAY IS SHE SAVED MY SANITY; AND WITH EFFICIENCY AND PURPOSE DRIVEN,BROUGHT REALITY BACK TO MY LIFE, WHICH HAD BECOME SEVERELY DISTORTED WITH ANOTHER DEALERSHIP. I AM NOW THE PROUD OWNER OF A 2013 RAV LIMITED, BEAUTIFUL,AND MADE FOR ME. I CANNOT SAY ENOUGH ABOUT KAREN'S ABILITY TO "PULL IT OFF", AND I HOPE THAT PLANO TOYOTO COMPLETELY UNDERSTANDS WHAT A VALUABLE ASSET THEY HAVE IN HER PROFESSIONALISM. More
Jacoub provided excellent customer service through our entire process of purchasing a used Highlander. We are from Oklahoma City and he worked with us via email and phone calls to work out a fair trade a entire process of purchasing a used Highlander. We are from Oklahoma City and he worked with us via email and phone calls to work out a fair trade and get us into the Highlander. He went above and beyond to ensure the vehicle was ready for us when we made the three hour drive to complete the purchase. I cannot say enough how much we appreciated how Jacoub treated us through the entire experience. I felt like a made a friend not just a sales experience. Thanks again. More
I went to the dealership looking for a new camry and I found Karen. She was was professional and friendly without the sales pushy attitude. She walked me through the process at my speed and never rushed m found Karen. She was was professional and friendly without the sales pushy attitude. She walked me through the process at my speed and never rushed me, in fact I bought the camry but not because I wanted to buy a camry but because of Karen. She was one of the best car sales professional I have ever dealth with and I would reccomend her to sell my mother. Thank yuo Karen for everything, there is a reason you are this good! Regards, Keith More
Brian Salm was friendly, straightforward and fair in conducting business. I would definitely say that Mr. Salm is an important asset to this dealership and would be the main reason for my repeat busines conducting business. I would definitely say that Mr. Salm is an important asset to this dealership and would be the main reason for my repeat business. More
The overall service and experience is great. Especially, I enjoyed working with Halit Ozaltun, a sales consultant. He quickly found a car I needed, provided all the details about it, and worked out the best I enjoyed working with Halit Ozaltun, a sales consultant. He quickly found a car I needed, provided all the details about it, and worked out the best deal. I would definetely recommend him and come back to him should I decide to buy new toyota. More
Quick and easy process, everyone was really friendly and cooperative. Everyone who I worked with was very patient and made my first new car buying experience easy. cooperative. Everyone who I worked with was very patient and made my first new car buying experience easy. More
Jacoub was very helpful and attentive. He responded immediately to my online request that I made on New Years day at 8:00 PM. He made sure that the vehicle I chose was held for me until he could work immediately to my online request that I made on New Years day at 8:00 PM. He made sure that the vehicle I chose was held for me until he could work out financing, which took some time due to the age of the car and other factors. He put in a lot of effort to make sure I was taken care of and had a good experience with Toyota of Plano. Two weeks earlier I had a terrible experience at Toyota of Rockwall with Gabriel Hernandez. I found a vehicle there that I liked and he kept stringing me along about how he was working on financing and then texted me to tell me that someone else bought the car. Toyota of Plano definately made up for the poor experience that I had at Toyota of Rockwall. My advice is to stay away from Toyota of Rockwall. I reccomend Toyota of Plano and Jocoub Oueini. More
David Rodriguez and Toyota of Plano made this the best car shopping experience we have ever had. We don't particularly enjoy car shopping. But David and the folks in the finance team worked together to ma car shopping experience we have ever had. We don't particularly enjoy car shopping. But David and the folks in the finance team worked together to make this a comfortable and no-pressure exprerience. Plano of Toyota's excellent website let us prepare for our visit to the dealershp and study the inventory available. On a frigid day, David made sure we saw the cars we might have an interest in. He and his colleagues worked through questions of trade, finance, licensing, etc. quickly and efficiently. We're looking forward to a long ride with our Camry. More
was very helpful, was reason we bought truck, would purchase from him again, a great sales person, made the experience a good one, happy to deal with him purchase from him again, a great sales person, made the experience a good one, happy to deal with him More