Toyota of Plano

Great customer service from both Brian & John. They did their best to get me in the vehicle i wanted, and gave me a fantastic deal to help me afford the vehicle. I am very thankful that they did their did their best to get me in the vehicle i wanted, and gave me a fantastic deal to help me afford the vehicle. I am very thankful that they did their best to work with me and getting me the car i wanted. Alot of thanks to both of them for taking care of me, i am a very satisfied customer. More

Great service by the two reps we worked with, Chad and Jacoub. The employees were very friendly and persistent. Their level of service was great.. I would definitely recommend this dealership to others. W Jacoub. The employees were very friendly and persistent. Their level of service was great.. I would definitely recommend this dealership to others. Way to go Chad and Jacoub ! More

I would recommend this dealership to anyone. Sean is a great guy and he tried his best to help me to find my best car with the best deal. He was so patient to explain the car to me. Enjoy working with him great guy and he tried his best to help me to find my best car with the best deal. He was so patient to explain the car to me. Enjoy working with him. More

This was by far my best car buying experience! Everyone was absolutely wonderful from Woody Woodard up to Rusty Gentry. They helped me pick the car with all the features I wanted and more. They each spent was absolutely wonderful from Woody Woodard up to Rusty Gentry. They helped me pick the car with all the features I wanted and more. They each spent quality time with me to make sure all of my needs were met. Having previously owned a Lexus, I thought no one could beat their customer service, but Toyota of Plano went above and beyond my expectations. I will definitely recommend anyone looking to buy a car to visit Toyota of Plano. Thanks again to Woody, Tony, David and Rusty...I LOVE my new 4Runner! More

I can say without a doubt that my experience with Toyota of Plano was wonderful. First, I was very relieved to just be able to drive around, get out of my car and look around without someone rushing up to of Plano was wonderful. First, I was very relieved to just be able to drive around, get out of my car and look around without someone rushing up to me. Over the years I have heard such negative feedback from people who would go car shopping and they stated it was an overwhelming un-enjoyable experience. When I walked in to the sales office I was greeted with a smile and asked how could I be assisted? I was asked to have a seat and they would have Sal help me this evening, offered my friend and I coffee while we sat. Sal approached me with a smile, a handshake and introduced himself, he said he would be happy to help me this evening. He first asked how he could help me and then what questions could he answer. There was no pressure. As we sat down and I discussed my doubtfulness with Sal on possibly being able to purchase a new car he reassured me that they would review things very thoroughly. After showing me several cars which appealed to me the paperwork was completed to see if it was a possibility. I first visited with a man in financing whom honestly I did not care for. Upon leaving that evening he not only made me feel pressured on money down but I left feeling a little low on myself. The following week I received a call from Ken. Ken offered me "options" to consider and asked if I would be interested in stopping back by to look at a few cars which may fit my budget better and make it easier for me to purchase with the exact amount down I wanted to pay. I agreed and went that evening. I was shown 2 cars which were both very nice. When I made a choice (did not take long, my new car is beautiful) we sat down with John and Ken. I firmly believe without Ken contacting me and approaching my hopeful purchase in a reasonable sense that I would not have my new car today. He, without a doubt is exceptional at his job. John was such a relief to work with, his professionalism and dedication is exactly how it should be. All 3 of these gentlemen are excellent at what they do. What a great team you have at Toyota of Plano! Thank you very much. More

Great customer service. Great selection of vehicles at Toyota of Plano. Jorge was great at answering my questions. John was very honest and kept his word to beat the deal I was given at another dealer. Ov Toyota of Plano. Jorge was great at answering my questions. John was very honest and kept his word to beat the deal I was given at another dealer. Overall I had a great experience at Toyota of Plano and will recommend it to friends and family. I will be visiting again when we replace our other vehicle. More

Absolutely loved the saleslady we worked with, Karen....accommodated us in every way possible, made us feel "at home" while we were there. She is a keeper, recommend she still be around when I bu Karen....accommodated us in every way possible, made us feel "at home" while we were there. She is a keeper, recommend she still be around when I buy another new Toyota. Will drop by occasionally just to tell her hello. She is awesome! More

I love John Ratcliff, he is personable and friendly, greeted me with a smile, very knowledgeable of the product, gives me the best deal, takes his time answering all my questions, I have referred him se greeted me with a smile, very knowledgeable of the product, gives me the best deal, takes his time answering all my questions, I have referred him several of my friends. For my next car purchase I will surely visit him. More

I felt like the sales and finance department worked especially hard to get this done for me. I had one small glitch, but based on the fact I had never been late on car payments or any credit card and p especially hard to get this done for me. I had one small glitch, but based on the fact I had never been late on car payments or any credit card and payments, they were able to push it through. I got a deal that was more than satisfactory for me. I'll return for my next lease and recommend this dealership to all my friends. More

I had a great experience getting my new corolla. People were friendly and open to look for solutions and best options. I liked Woody Woodard in particular. He is a great asset for this dealer. Also have ve were friendly and open to look for solutions and best options. I liked Woody Woodard in particular. He is a great asset for this dealer. Also have very good experience with Tim and Jay. I would definitely recommend this team. PF More