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Toyota of Plano
Plano, TX
5,518 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,518 reviews
January 18, 2013
Quick and easy process, everyone was really friendly and cooperative. Everyone who I worked with was very patient and made my first new car buying experience easy. cooperative. Everyone who I worked with was very patient and made my first new car buying experience easy. More
by Jobrown92
Employees Worked With
Faz Imam
January 16, 2013
Jacoub was very helpful and attentive. He responded immediately to my online request that I made on New Years day at 8:00 PM. He made sure that the vehicle I chose was held for me until he could work immediately to my online request that I made on New Years day at 8:00 PM. He made sure that the vehicle I chose was held for me until he could work out financing, which took some time due to the age of the car and other factors. He put in a lot of effort to make sure I was taken care of and had a good experience with Toyota of Plano. Two weeks earlier I had a terrible experience at Toyota of Rockwall with Gabriel Hernandez. I found a vehicle there that I liked and he kept stringing me along about how he was working on financing and then texted me to tell me that someone else bought the car. Toyota of Plano definately made up for the poor experience that I had at Toyota of Rockwall. My advice is to stay away from Toyota of Rockwall. I reccomend Toyota of Plano and Jocoub Oueini. More
by hrbooth
Employees Worked With
Jacoub Oueini, Sam Kaar
January 13, 2013
David Rodriguez and Toyota of Plano made this the best car shopping experience we have ever had. We don't particularly enjoy car shopping. But David and the folks in the finance team worked together to ma car shopping experience we have ever had. We don't particularly enjoy car shopping. But David and the folks in the finance team worked together to make this a comfortable and no-pressure exprerience. Plano of Toyota's excellent website let us prepare for our visit to the dealershp and study the inventory available. On a frigid day, David made sure we saw the cars we might have an interest in. He and his colleagues worked through questions of trade, finance, licensing, etc. quickly and efficiently. We're looking forward to a long ride with our Camry. More
by sharpwalt
January 08, 2013
was very helpful, was reason we bought truck, would purchase from him again, a great sales person, made the experience a good one, happy to deal with him purchase from him again, a great sales person, made the experience a good one, happy to deal with him More
by vehslage
Employees Worked With
Jacoub Oueini
January 05, 2013
I had been to other Toyota dealer and was not treated well. At Toyota of plano Halit Ozaltun treated me very well and did not pressurize me. He laid down the options in front of me and worked with well. At Toyota of plano Halit Ozaltun treated me very well and did not pressurize me. He laid down the options in front of me and worked with me based on what i was looking for. Prompt follow up and Excellent service. More
by prsraghavan
Employees Worked With
Halit Ozaltun
January 02, 2013
Went in for for an oil change and tire rotation for our 2009 Highlander Hybrid. Advertised price was $49.99 for up to 5 quarts. They charged me for 7 quarts even though the manual says 5 quarts. Mention 2009 Highlander Hybrid. Advertised price was $49.99 for up to 5 quarts. They charged me for 7 quarts even though the manual says 5 quarts. Mentioned this to the service advisor and he said something about different oil pans, etc. They also put in the wrong grade of oil. Toyota specifies 0w-20 or 5w-20. They used 5w-30. This is not the first time either of these has happened. The 7 quart issue has come up almost every time and in the past they have changed it to 5 quarts. Not this time. I realize these are relatively minor issues, but I would like to think that a Toyota dealer would know their vehicles a little better. More
by marke5860
December 31, 2012
I really enjoyed working with Karen Schlatterer at Toyota of Plano. She was always pleasant to answer any questions that we had about the process. She was very professional in her dealings to the very end of Plano. She was always pleasant to answer any questions that we had about the process. She was very professional in her dealings to the very end of the sale. We would recommend her for anyone looking to purchase a car at this dealership. More
by sganus
Employees Worked With
Karen Schlatterer
December 31, 2012
very infomative,knowlegable,curtious,customer friendly,took time to explain everying,toyota of dallas blessed to have sales person like Anwar.i will recommend friends. friendly,took time to explain everying,toyota of dallas blessed to have sales person like Anwar.i will recommend friends. More
by quilon
Employees Worked With
Anwar Achankunju
December 27, 2012
I am writing this review as an addendum to one I wrote a couple of weeks ago. Went in to buy a car for my mother and got off to a rocky start with the sales person. After writing the first review I was imme couple of weeks ago. Went in to buy a car for my mother and got off to a rocky start with the sales person. After writing the first review I was immediately contacted by Faz Imam and asked what he could do to make my experience a better one. I also rec'd a call by David Strawn to let me know they would do what ever it took to make my car-buying experience a good one. After dealing with Faz and David I definitely have an entirely different opinion of this dealership than I did the first time I went in. On a side note...The people that answer the phone on the used car side need some customer service training. When I called and the person you are asking for is not in/available they just tell you to call back later...How about "would you like their VM"? More
by lilly1964
Employees Worked With
Faz Imam
December 23, 2012
After 25 years leasing and servicing my vechicles with Toyota of Richardson, decided to move my business to Toyota of Plano - largely due to Karen Schlatterer's professionalism and knowledge. I look forw Toyota of Richardson, decided to move my business to Toyota of Plano - largely due to Karen Schlatterer's professionalism and knowledge. I look forward to working with Karen and Toyota of Plano in leasing future vechicles and servicing. More
by usz3rj0
Employees Worked With
Karen, Karen Schlatterer
