Toyota of Plano

Had a great experience with Joe. Everything went well and we are very happy with our 4 Runner. We would come back again. Thanks for everything. and we are very happy with our 4 Runner. We would come back again. Thanks for everything. More

Knowledgeable, professional, thoughtful, friendly, detail-oriented, quickly to the point and find the right vehicle, which saved a lot of both her and buyers' precious time. I bought 4 new cars so fa detail-oriented, quickly to the point and find the right vehicle, which saved a lot of both her and buyers' precious time. I bought 4 new cars so far in my life from four different dealers. This purchasing experience is absolutely the best. I think it is all because Karen is always thinking from buyer's perspective. I am not the only one having bad impression about new car sales people in dealership in general. But Toyota of Plano is absolutely different. New car sales representatives in Toyota of Plano are all friendly. From the clothes they are wearing and their hair styles, you can tell they are different from other Toyota dealers in town in an absolutely good way. Another words, they look like ordinary people just like you and me. Karen, as an Internet sales Manager, is superior. She keeps good records (she actually printed out all the email exchanges) and quickly match our needs in a timely manner. After she discussed with sales director and came back with a price for the vehicle, both my wife and I decided not to negotiate back. That was the deal! I will not hesitate to recommend/refer Karen to anyone that I know. More

Karen is an outstanding, competent and extremely pleasant salesperson. She definitely went above and beyond to find us the car and price we wanted. As an Internet Sales Manager, she was amazingly prompt and salesperson. She definitely went above and beyond to find us the car and price we wanted. As an Internet Sales Manager, she was amazingly prompt and precise in finding the match in record time. She exceeded all expectations. In fact, I am a busy professional with little time to spend negotiating the purchase of my new car. My initial contact with Karen was via the internet and phone. She replied within minutes with straightforward information. We arranged for a time to meet the next morning at the dealership. No haggling and no hassles. She was very helpful and made this car buying experience a very good one. Probably a first! I got a great car at a great price. In fact, the next day, we returned and purchased a second car from her with the same excellent experience! More

After purchasing my 5th vehicle fromToyota of Plano, I once again was not disappointed. I had the privilege of this time dealing with Adele Sammak. He actually listened to what I wanted and did not try to once again was not disappointed. I had the privilege of this time dealing with Adele Sammak. He actually listened to what I wanted and did not try to push a vehicle on me that he was supposed to sell. I again walked away with a vehicle that I wanted and one that would fit into my budget. Adel went out of his way to make sure I was satisfied with all facets of our transaction. I would highly recommend him to others purchasing a vehicle. More

Karen was amazing to work with. As a professional with limited time, I was not interested in excessive haggling or being bothered by salespeople. I wanted to get to the end result as quickly as possible, limited time, I was not interested in excessive haggling or being bothered by salespeople. I wanted to get to the end result as quickly as possible, without playing the typical car dealership games. Karen went above and beyond in her duties, and was respectful and helpful in every way. A key component to being a successful dealership is understanding your client and what their needs and wants are, as well as each person's personality and negotiating style. Karen handled this very well. It is honestly the first good dealing I've ever had with a Toyota dealership in the state of Texas. If more salespeople were straightforward in their business dealings, they'd win a lot more business. Thanks to Karen for all her help! More

Both Karen and Rafel were very helping and gave us all the assitance we needed. The follow up by Karen is great. Bhupen and Sudhi Agrawal the assitance we needed. The follow up by Karen is great. Bhupen and Sudhi Agrawal More

My wife and I had a great experience at Toyota of Plano. Woody Woodard was our sales associate and we couldn't have asked for more. He was courteous, understanding and very helpful. We would definitely re Woody Woodard was our sales associate and we couldn't have asked for more. He was courteous, understanding and very helpful. We would definitely recommend both Woody and Toyota of Plano to anyone looking to buy a new Toyota. More

I visited the Toyota of Plano as my last stop after visiting more than 10 dealers (Various Makes) across the DFW Metroplex. I had ZERO intention of purchasing from them, it was really just a check the visiting more than 10 dealers (Various Makes) across the DFW Metroplex. I had ZERO intention of purchasing from them, it was really just a check the box due diligence kind of visit. In the end, Toyota of Plano presented the deal that I could not walk away from. I found Adel Sammak my sales consultant to be very personable, professional, honest, and all around helpful in my decision making process. Lee Mitchell was also very helpful. Of the several Toyota dealers in the DFW area, I definitely felt better about establishing a relationship with the Toyota of Plano management team. Adel bent over backwards and delivered my vehicle to my house which was a nice extra touch. When it came time to complete the paperwork with the finance office, Jay Hassell processed me quickly and efficiently. Jay quickly shared with me the numerous opportunities for add-ons like dent and ding, LoJack, etc. I appreciate he did not try to sway me with Fear and Uncertainty, and we were able to negotiate a couple extras in a very short amount of time. I'm confident that my future experiences servicing my new Toyota will be just as rewarding as my purchase decision was. More

The staff at the dealership are very friendly and Shane took time to show me all the cars that are available explaining various features and cost associated with them. I was able to drive home new car with took time to show me all the cars that are available explaining various features and cost associated with them. I was able to drive home new car within 3 hours. The Finance Manager (Jay) was very helpful in processing my application for 0% APR loan. But, there was a communication gap between sales and finance teams and it caused me paying almost $500 above my agreed price for the new car. Other than that my experience in busying new car was exceptional and highly recommend the dealership and Shane. More

I received excellent service from Alie Shehadeh. His friendliness and willingness to work with me through the purchase process of my new 2012 RAV4 was exceptional. He was one of the key ingredients that friendliness and willingness to work with me through the purchase process of my new 2012 RAV4 was exceptional. He was one of the key ingredients that made the purchase process move along swiftly. More