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Toyota of Plano
Plano, TX
5,462 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 839 service reviews
November 01, 2025
I had an excellent experience at Toyota of Plano! My service advisor, Caitlyn Potter, was absolutely amazing. She was friendly, professional, and made everything so easy from start to finish. Caitlyn My service advisor, Caitlyn Potter, was absolutely amazing. She was friendly, professional, and made everything so easy from start to finish. Caitlyn kept me informed throughout the process and made sure my car was serviced quickly and efficiently. I was so impressed by how fast everything was done without sacrificing quality. Thank you, Caitlyn, for the outstanding service — I’ll definitely be coming back! More
by bashar2006127
Employees Worked With
Caitlyn Potter
October 27, 2025
I use toyota of Plano for service for my Sienna hybrid. My service advisor is Marco. He is the best customer service person I have ever had at any dealership. I used to go to Sewell but they had nobody My service advisor is Marco. He is the best customer service person I have ever had at any dealership. I used to go to Sewell but they had nobody this good. Your welcome! More
by Txsdrkstr
Employees Worked With
Marco
October 25, 2025
I really appreciate how accommodating Toyota of Plano was this week. I had a slow leak in my tire and they found there was a nail in it and were able to replace my high performance tire quickly. I didn’t eve this week. I had a slow leak in my tire and they found there was a nail in it and were able to replace my high performance tire quickly. I didn’t even think they’d have it in stock. More
by Meskelley
Employees Worked With
El
October 03, 2025
On 09/19/2025, I brought my Camry for oil change, Toyota Plano did extra inspections for me and suggested to also change engine and cabin filters and replace water pump. I rejected the filter change and acc Plano did extra inspections for me and suggested to also change engine and cabin filters and replace water pump. I rejected the filter change and accepted water pump replacement. After I got back the car I ordered engine filter from amazon. When I received the filter and tried to replace it, I found the hood latch would not open, I drove the car back to the shop, they helped to open the hood. I drove car back to home and tried to replace the engine filter again, but found both hood lift struts stopped working, they would not support hood from keeping open anymore. I replaced battery a month ago the hood lift support worked perfectly at that time. the shop changed the oil days back and not complaining any problems on the hood lift support. The service manager even said if there is hood lift struts problem during oil change, they would have reported it as it is a potential revenue for the shop. So the struts worked fine before, and according to the service manager, it was also fine during the oil change, but was bad the first time I tried to open the hood. Yet the service manager refused to take any responsibility. It was really disappointing and a very bad experience. More
by Sean
Employees Worked With
Wen Lai
September 20, 2025
Mr. Carlos Murillo has been my service Rep since he was a very young man and had just started at Toyota of Richardson. He got transferred to Toyota of Plano and I followed him . I am now 69 and he is 44, h very young man and had just started at Toyota of Richardson. He got transferred to Toyota of Plano and I followed him . I am now 69 and he is 44, he was probably 18yrs old when he started with Toyota. He is the Best of the Best, honest, kind and helpful. Thr staff at Toyota is always fantastic even when I call! More
by Linda
Employees Worked With
Carlos Murillo and the ladies at the checkout desk.
