Toyota of Plano - Service Center

Never again will I go to the service department at Toyota of Plano. Aug 12 I took my "new to me" 2022 4Runner TRD for a scheduled 30k mile maintenance. On line I was quoted ~$260 but upon arrival found that of Plano. Aug 12 I took my "new to me" 2022 4Runner TRD for a scheduled 30k mile maintenance. On line I was quoted ~$260 but upon arrival found that this same service was now more than $300. Speaking to the advisor, I reduced the services to the minimums (oil change, filter replacements) and added a front license plate bracket. Leaving out somehow the bill still rang up for $300+. Looking at the details, I was charged $105 for a front license plate holder which now I know has an MSRP of $68.50. I was charged $28 to install an in cabin air filter (which takes less than 2 minutes). The filter itself came with a $29.95 price tag though MSRP is $21.99. And the engine air filter cost me $26.95 for the part when the MSRP is $20.99. Toyota of Plano made sure they got their $$$ and I recommend you, the consumer, shop around. There are too many options available to us in the DFW area to be taken advantage of. Shame on you Toyota of Plano service department!!! More

I have been going to Toyota of Plano for over 10 years and Service Advisor Carlos always provides great customer service. and Service Advisor Carlos always provides great customer service. More

Quality dealership fast and dependable service If I had to buy my new truck, I would buy from Plano of Toyota. Good service quality people friendly and fast to buy my new truck, I would buy from Plano of Toyota. Good service quality people friendly and fast More

Yes. My recent visit was extremely quick and professional! Carlos was kind and as he walked me to the front desk, educating me on what I should look into My recent visit was extremely quick and professional! Carlos was kind and as he walked me to the front desk, educating me on what I should look into investing in the future, such as a possible alignment. Allowing me time to plan which is incredibly helpful. As always, love the service here. More

Knowledgable , courteous and very helpful team members. Service team care for your needs and help with proper advise and followup. Thank you . Service team care for your needs and help with proper advise and followup. Thank you . More

Good job done by SA and vehicle delivered as promised by the Advisory Vehicle was clean the Advisory Vehicle was clean More

Agent responded very quick for details service need and time to deliver the repaired car. time to deliver the repaired car. More

Mike The Service Guy in Plano is amazing! ! He always takes good care of me and really is knowledgeable with the Toyota brand warranty pricing etc. The environment is welcoming and relaxing w ! He always takes good care of me and really is knowledgeable with the Toyota brand warranty pricing etc. The environment is welcoming and relaxing while you wait! More

Dalton provided excellent customer service. I bought my vehicle in 2014 and he provided the best service, since then, for me personally. Give him a raise now! I bought my vehicle in 2014 and he provided the best service, since then, for me personally. Give him a raise now! More