Toyota of Plano - Service Center

Toyota Of Plano, Texas! I was notified numerous times about a safety recall concerning my 2004 Tundra. Not only did they ever quit contacting me, but were very concerned abou I was notified numerous times about a safety recall concerning my 2004 Tundra. Not only did they ever quit contacting me, but were very concerned about correcting the defect even if I was no longer the owner. They even made me aware that there was also another recall concerning the same vehicle. The service personell were very polite, attentive, and helpful. They even performed a free front end alignment. Toyota of Plano also provided shuttle service to my house and back to the dealership so I could get my vehicle. Awesome job Toyota. I was very impressed! More

Speed! Absolutely LOVED the speed and professionalism!! Turned my 'walk-in' maintenance issue around in under 1hr @ a great price point!! WELL DONE!! (Site Absolutely LOVED the speed and professionalism!! Turned my 'walk-in' maintenance issue around in under 1hr @ a great price point!! WELL DONE!! (Site 25 word minimum here is plain-ole DUMB!!) More

Recall service repair - Worry free I had a check engine light come on my Tundra and cam e to find out that the air pump injector was holding water and was under a recall warranty. The s I had a check engine light come on my Tundra and cam e to find out that the air pump injector was holding water and was under a recall warranty. The staff at this dealership took care of the issue all in the same day while providing me drop off and pickup to my work. I received updated calls that help me keep my mind at ease that all was well. Great Dealership with great customer service! More

Excellent Experience Took vehicle in for 25,000 mile service; first time at this dealership after move to area. Extremely pleased with professionalism, friendliness, and c Took vehicle in for 25,000 mile service; first time at this dealership after move to area. Extremely pleased with professionalism, friendliness, and courtesy and every employee - greeter, service advisor, cashier, and valet. First class experience!! More

great and easy service On the way to work...Judy is a terrific advisor....work finished as scheduled....brought it in the morning...ready in the afternoon all washed and spi On the way to work...Judy is a terrific advisor....work finished as scheduled....brought it in the morning...ready in the afternoon all washed and spiffy. More

30K service was completed quickly I took my car in for the 30K service and it was ready to go after 3 hours of work. Everything was done to my satisfaction and my service adviser, Jud I took my car in for the 30K service and it was ready to go after 3 hours of work. Everything was done to my satisfaction and my service adviser, Judy Deems, was very helpful and professional. More

Oil change and state inspection David Walc is the consummate Toyota pro with a Heart. Thanks David! He is a irreplaceable member of the Toyota customer service experience! I always David Walc is the consummate Toyota pro with a Heart. Thanks David! He is a irreplaceable member of the Toyota customer service experience! I always look forward to his smile on my visits, More

regular mainteance a breeze Very well thought out online scheduling system, and quickly welcomed by service rep when you pull in. This is the 2nd regular maintenance visit I've Very well thought out online scheduling system, and quickly welcomed by service rep when you pull in. This is the 2nd regular maintenance visit I've made (5K and now 10K) on a 2016 Tundra, and I'm pleased with the communication, the time it took to perform service and the thoroughness. May not be as fancy of a customer waiting area as Lexus, but still not bad. Free sodas and Wi-Fi, along with a comfortable place to sit is all I really need. Helps that the service reps check in with you and provide updates on progress and timing. More

Great Customer Service! David is a real pleasure to work with. He makes sure to explain everything clearly, always making sure I understand and am good with what needs to ha David is a real pleasure to work with. He makes sure to explain everything clearly, always making sure I understand and am good with what needs to happen. He, along with the confidence my husband has with Reggie, are the reason we come back to Toyota of Plano. More