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817 Reviews of Toyota of Plano - Service Center
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May 15, 2017
Very Satisfied!!! I came into the dealership for problems with my Blue 2015 Toyota Tundra, and after dealing with two service advisor and the problems still existed aft I came into the dealership for problems with my Blue 2015 Toyota Tundra, and after dealing with two service advisor and the problems still existed after wasting my time I then requested to speak to the service manager Dan, he acted really really professionally and the problem that I had with my truck was taken care of with no problem.. SHOUT OUT TO THE Service Manager Dan !!!!! More
by Fread
Employees Worked With
Service Manager,Dan
May 13, 2017
Great Service Team Have been taking my 2004 4Runner there since new. The service team has ALWAYS been honest, flexible and offer detailed review of the work performed. Have been taking my 2004 4Runner there since new. The service team has ALWAYS been honest, flexible and offer detailed review of the work performed. Highly recommend! More
by 4Runner Owner
Employees Worked With
Arthur Jacobus
May 06, 2017
Nolagal I travel back and forth from New Orleans, LA to Dallas, TX . It's good to know that Toyota of Plano provides friendly and thorough service. I travel back and forth from New Orleans, LA to Dallas, TX . It's good to know that Toyota of Plano provides friendly and thorough service. More
by nolagirl
Employees Worked With
Carlos Murillo
May 06, 2017
Outstanding service! Had the opportunity to work with Judy, she is a wonderful lady and was really helpful. I actually worked with her on two occasions and both were wonde Had the opportunity to work with Judy, she is a wonderful lady and was really helpful. I actually worked with her on two occasions and both were wonderful experiences. More
by Shayan22
Employees Worked With
Judy Deems
May 05, 2017
Toyota Fanatic I have been a Toyota buyer for over 30 years. I guess you could call me a "Toyota Fanatic". When I moved to Texas in 2006, I discovered Toyota of Plan I have been a Toyota buyer for over 30 years. I guess you could call me a "Toyota Fanatic". When I moved to Texas in 2006, I discovered Toyota of Plano and I have been hooked ever since. I have purchased two cars from this location and I travel pass several dealerships just to get my car serviced at Toyota of Plano. I know I will get exactly what I need and I trust them to take care of my car. I am a loyal Toyota fan and Toyota of Plano is one of the reasons why. More
by mbyndon
Employees Worked With
Jayce Pollan
May 04, 2017
Horrible customer service experiece We have been coming to Toyota of Plano for service for 10+ years and have never experienced such horrible customer service. We had our vehicle in for We have been coming to Toyota of Plano for service for 10+ years and have never experienced such horrible customer service. We had our vehicle in for oil change/tire rotation service, during the inspection found an issue we had fixed less than a year ago. However, it could not be fixed while we were there for some unknown reason. Was told to bring vehicle back, was told I did not need an appointment. We arrived to have vehicle fixed and was told to come back because my regular adviser was not in today. Really? Out of all the service advisers in the building not one could work with us. Asked for the manager, which turns out he was far too busy to come out of his office to talk with us. Was told to make an appointment with our regular adviser and come back. Yes, I will take your advice. I will make an appointment with my regular adviser, take a third day trying to get this fixed and it will be our last visit to your service department. Yes, I asked to speak to the manager in person and I also called from the car and neither time was he available to speak with me. Highly disappointed in such poor service. More
by Cece L
Employees Worked With
Noel Hanback
May 03, 2017
Outstanding customer service! It is a wonderful experience leasing a Highlander from Toyota. The service and maintenance of the Highlander is nothing less than outstanding! The sta It is a wonderful experience leasing a Highlander from Toyota. The service and maintenance of the Highlander is nothing less than outstanding! The staff is knowledgeable of the internal and external components of the car. They share their expertise with the customer to empower them to achieve maximum reliability and efficiency of their vehicle. When my lease expires next year, I will in all probability turn to Toyota of Plano for my next lease. Thank you! More
by Pam Connaughton
Employees Worked With
David Walc
May 03, 2017
Excellent when it's Judy Weems. My experience with Toyota of Plano has always been exceptional with Ms. Judy Weems of servicing. she has a very unique customer service tactics that k My experience with Toyota of Plano has always been exceptional with Ms. Judy Weems of servicing. she has a very unique customer service tactics that keeps you so warm and welcoming. Please keep it up Ms. Judy!! Ms.Audrey Grant! More
by GreenC
Employees Worked With
Judy Deems
May 01, 2017
Great car and customer service! I've been going to Toyota of Plano for the past eight years that I've lived in this area. My car is 16 years old and they do a great job of keeping it I've been going to Toyota of Plano for the past eight years that I've lived in this area. My car is 16 years old and they do a great job of keeping it running in tip-top condition. I'm comfortable with them charging me a fair price for the work that's done. I look forward to our continued relationship. More
by MelNich
Employees Worked With
Young lady in the parts dept, Brian Brown, Jayce Pollan
April 26, 2017
Mr. David Walc is an excellent service advisor Mr. David Walc did an excellent job as service advisor on explaining me what kinds of repairs or servicing my car needs, and make cost estimates for t Mr. David Walc did an excellent job as service advisor on explaining me what kinds of repairs or servicing my car needs, and make cost estimates for the work. More
by juipinjao
Employees Worked With
David Walc
