Toyota of Plano - Service Center

Service was quick and informative. I had my car serviced for the 35,000 mile service and it was quick and Nick Keller explained everything that was done including replacing the battery I had my car serviced for the 35,000 mile service and it was quick and Nick Keller explained everything that was done including replacing the battery that was on low. More

Awesome service ! Great service. Decent wait while service being performed. Salesman were a little pushy while walking the parking lot. I will come back for future sch Great service. Decent wait while service being performed. Salesman were a little pushy while walking the parking lot. I will come back for future schedule maintenance. More

Customer Service Very efficient team....and customer service was great!!! Judy was friendly and pleasant from the time I got to the service area to the time I left th Very efficient team....and customer service was great!!! Judy was friendly and pleasant from the time I got to the service area to the time I left there. More

Fast, complete service during a holiday week I scheduled a service appointment for routine maintenance the Monday of Thanksgiving week so the dealership was very busy. Even though I expected the I scheduled a service appointment for routine maintenance the Monday of Thanksgiving week so the dealership was very busy. Even though I expected the car to be ready mid-afternoon, it was ready in much less time and I could get on with my vacation day. They took good care of the car as always; that's why I trust their service. More

Customer Service I have been a customer of Toyota of Plano since I purchased my 2003 Camry. I use the dealership because they have always given outstanding service. I have been a customer of Toyota of Plano since I purchased my 2003 Camry. I use the dealership because they have always given outstanding service. Numerous repairs at the dealer ship have always been performed quickly and without problems. My last visit I made my appoint with a Mr Kenny Rodriguez. He took all of the time required to explain the cost and how long the procedure would require. % stars to him and Toyota of Plano More

Regular maintenance They sent me an email reminder so I called an made an appointment for 1:45. I got there about 1. I was out by about 1:45. I was really surprised for They sent me an email reminder so I called an made an appointment for 1:45. I got there about 1. I was out by about 1:45. I was really surprised for a dealer to get me in and out so fast for an oil change. It was a nice surprise. My service advisor said that it had slowed down after lunch. Good job guys. Carlos in service was very pleasant. More

Superior Service From scheduling through delivery I was very pleased and impressed with Toyota of Plano's service team! They were very accommodating and flexible in s From scheduling through delivery I was very pleased and impressed with Toyota of Plano's service team! They were very accommodating and flexible in setting a schedule that worked well for me. My service advisor worked hard to get as much of the repairs as possible done under my existing warranty to minimize the cost to me! He kept me informed throughout the repair process. My car was fixed right and on-time! I am a very satisfied customer! More

Perfect everything service advisor just the best. Been to other dealers Toyota of Plano I have to say best ever. Special thanks to Judy Deems manages to make everything look easy. In and out very fast Been to other dealers Toyota of Plano I have to say best ever. Special thanks to Judy Deems manages to make everything look easy. In and out very fast addressed a small issue and will take care of it next service visit after talking with Judy. Could not be happier customer for life thank you Toyota of Plano. More

Great service and fast phone return. Judy Deems returned my phone call within 10 minutes which made me so happy and surprised. My last experience was about 4 months ago when I called and Judy Deems returned my phone call within 10 minutes which made me so happy and surprised. My last experience was about 4 months ago when I called and left message (to this service consultant) to check the status of parts order. He never called me back. When I called him again in the afternoon of the third day, he said he was out on the first day and busy on the second and third day... To make your customer happy, you just have to return phone call in a timely manner (like Davenport Co.) If you are out of office you need to change your phone greeting to say so. Again, thank Judy for her great services. More

First 5000 mile service Took my truck in for it's first 5000 mile service. The gentleman that checked me was very helpful and showed the way to the waiting area. Arthur, my s Took my truck in for it's first 5000 mile service. The gentleman that checked me was very helpful and showed the way to the waiting area. Arthur, my service advisor came out later and told what they would be doing and kept me posted the whole time my truck was in the service bay. They washed the truck after they were done which was nice. Once they completed my service, Arthur explained everything they did and walked with me to the cashier. Great service department. Best I have dealt with in a very long time. My whole experience since getting my truck from Toyota of Plano has been great. More