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Toyota of Plano - Service Center

Plano, TX

4.8
817 Reviews

817 Reviews of Toyota of Plano - Service Center

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October 31, 2016

Peace of Mind My Toyota, due for 50,000-mile maintenance, was completed swiftly, throughly, and faster originally suggested.I can transport my grandsons with peac More

by Bubbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
Oct 31, 2016 -

Toyota of Plano responded

Thank you! We are glad we could get you in and out and back on the road quickly! We appreciate your feedback and look forward to seeing you on your next visit.

October 31, 2016

Excellent experience always at Toyota of Plano!!! This is my second Toyota to buy from this dealer and both experiences have been great. I always had my Toyota serviced there and I plan to stay with More

by Lady Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Sabahi
Oct 31, 2016 -

Toyota of Plano responded

Thank you! We are happy we can provide you with an experience worth coming back for and we appreciate your feedback. We hope you are enjoying your new ride!

October 30, 2016

Service Had highlander serviced after 35k of routine maintenance at another dealership. Loved it! Needed new tires- service provider gave all information and More

by Toyota4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Mccorkle
Oct 31, 2016 -

Toyota of Plano responded

We are happy to hear you enjoyed your service experience! Thanks for sharing your review.

October 28, 2016

Recall of dashboard The recall of the dashboard was replaced and looks great. It was a 10 hour job and glad I had access to a rental car! More

by Carla Epley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Pam Jones
Oct 31, 2016 -

Toyota of Plano responded

Thanks, Carla! We are happy to help and glad you are satisfied with your service experience.

October 28, 2016

Fantastic service, accurate estimate This was my second time with Derrick J. He was professional, cordial, and accurate. He explained to me what was to be done, gave me an estimate of mon More

by piquet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
Oct 31, 2016 -

Toyota of Plano responded

Thank you! We are glad you enjoyed working with Derrick and we appreciate your trust to return for a second visit. We wish you safe travels in your new ride.

October 25, 2016

Wonderful Service The service work was professionally done within the time promised. Very good to have a comfortable wait area where I could catch up on some lap top wo More

by ByronC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Keller
Oct 26, 2016 -

Toyota of Plano responded

Thank you! We appreciate your feedback and your trust in our dealership. We look forward to seeing you again on your next service visit.

October 23, 2016

My Matrix Service and Inspection I had my 70K+ service for my toyota matrix at this dealership. Overall service agent was knowledgable and explained all the key areas to be addressed More

by umeshmorsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Jacobus
Oct 24, 2016 -

Toyota of Plano responded

Thank you! We appreciate your feedback and are glad you enjoyed your service experience at our dealership. We strive to make sure all of our customers leave satisfied and we look forward to seeing you again on your next visit.

October 22, 2016

Oil change I was in and out in an hour. Quick and painless. I have 2 toddlers so I would like the kids area to be cleaner. (A new rug and toys.) What is on the More

by AddieN2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Oct 24, 2016 -

Toyota of Plano responded

Thanks, Addie! We appreciate your feedback and your business.

October 21, 2016

worth the wait Two hours for an oil change with an appointment was a bit much. But I was able to get more information to order a part I needed. More

by nolagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Lane, Carlos Murillo, Derrick Johnson
Oct 21, 2016 -

Toyota of Plano responded

Thanks for sharing your feedback -- We strive to provide an exceptional experience to all of our customers and take customer reviews seriously. We hope to see you again at your next visit.

October 20, 2016

Toyota of Plano - Service Department Outstanding customer service and comfortable waiting area with complimentary coffee, soft drinks and delicious cookies. Service coordinator provided p More

by Satisfied Toyota Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Jacobus
Oct 21, 2016 -

Toyota of Plano responded

Thank you! We are glad we could provide you with an exceptional experience and make servicing your vehicle an easy process. You can schedule your next appointment online here -- http://www.toyotaofplano.com/schedule-service.htm. We look forward to seeing you.

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