817 Reviews of Toyota of Plano - Service Center
Peace of Mind My Toyota, due for 50,000-mile maintenance, was completed swiftly, throughly, and faster originally suggested.I can transport my grandsons with peac My Toyota, due for 50,000-mile maintenance, was completed swiftly, throughly, and faster originally suggested.I can transport my grandsons with peace of mind. More
Excellent experience always at Toyota of Plano!!! This is my second Toyota to buy from this dealer and both experiences have been great. I always had my Toyota serviced there and I plan to stay with This is my second Toyota to buy from this dealer and both experiences have been great. I always had my Toyota serviced there and I plan to stay with their excellent service department. I came in for my 60,000 mile service on my 2009 Toyota and walked out with a 2017 fully loaded Toyota because of the awesome salesman ETHAN! I traded the 2009 in for the new car and I am very pleased! More
Service Had highlander serviced after 35k of routine maintenance at another dealership. Loved it! Needed new tires- service provider gave all information and Had highlander serviced after 35k of routine maintenance at another dealership. Loved it! Needed new tires- service provider gave all information and was best deal. More
Recall of dashboard The recall of the dashboard was replaced and looks great. It was a 10 hour job and glad I had access to a rental car! The recall of the dashboard was replaced and looks great. It was a 10 hour job and glad I had access to a rental car! More
Fantastic service, accurate estimate This was my second time with Derrick J. He was professional, cordial, and accurate. He explained to me what was to be done, gave me an estimate of mon This was my second time with Derrick J. He was professional, cordial, and accurate. He explained to me what was to be done, gave me an estimate of money and time; and they were both within 10%. Derrick called me when the car was ready, and kept to te time constraint that I had. A very pleasant experience overall. I will surely use Toyota of Plano, and ask fr Derrick's help again. More
Wonderful Service The service work was professionally done within the time promised. Very good to have a comfortable wait area where I could catch up on some lap top wo The service work was professionally done within the time promised. Very good to have a comfortable wait area where I could catch up on some lap top work. More
My Matrix Service and Inspection I had my 70K+ service for my toyota matrix at this dealership. Overall service agent was knowledgable and explained all the key areas to be addressed I had my 70K+ service for my toyota matrix at this dealership. Overall service agent was knowledgable and explained all the key areas to be addressed and what can be done in future. Though it took little longer than expected, good reception and kept me on same page More
Oil change I was in and out in an hour. Quick and painless. I have 2 toddlers so I would like the kids area to be cleaner. (A new rug and toys.) What is on the I was in and out in an hour. Quick and painless. I have 2 toddlers so I would like the kids area to be cleaner. (A new rug and toys.) What is on there is very dirty. Also, 2 toddler chairs instead of just one. My kids are always fighting over the one chair. More
worth the wait Two hours for an oil change with an appointment was a bit much. But I was able to get more information to order a part I needed. Two hours for an oil change with an appointment was a bit much. But I was able to get more information to order a part I needed. More
Toyota of Plano - Service Department Outstanding customer service and comfortable waiting area with complimentary coffee, soft drinks and delicious cookies. Service coordinator provided p Outstanding customer service and comfortable waiting area with complimentary coffee, soft drinks and delicious cookies. Service coordinator provided professional and courteous attention to my service needs. I felt welcomed and a part of the Toyota family. Of particular note, I was most impressed with Toyota employees opening doors for me and greeting me with a smile. More