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817 Reviews of Toyota of Plano - Service Center
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October 19, 2016
Excellent Service Reciew Toyota of Plano has an excellent and knowledgeable staff from sales to service with the highest rating possible. My sales representative was the best Toyota of Plano has an excellent and knowledgeable staff from sales to service with the highest rating possible. My sales representative was the best I ever experienced. My service experience has been so remarkable beyond words. I will always buy a Toyota. More
by Butch123
Employees Worked With
Doug Brown, Joey Stovall, Nick Keller
October 18, 2016
Helpful These guys went above and beyond to find warranty information for me that my own dealer did not represent correctly to me. Thank you Ken M. These guys went above and beyond to find warranty information for me that my own dealer did not represent correctly to me. Thank you Ken M. More
by Barbara L
Employees Worked With
Ken Mccorkle
October 17, 2016
Service Advisor was EXCELLENT!!! My service advisor Judy was very professional and courteous. My vehicle was delivered back to me before the timeframe in which I was quoted. Getting m My service advisor Judy was very professional and courteous. My vehicle was delivered back to me before the timeframe in which I was quoted. Getting my car serviced was far less painful than in the past. I would recommend this dealership and service department! More
by TJAAMOM
Employees Worked With
Judy Deems
October 13, 2016
Great service Don't typical do reviews, but they did a great job. Got an oil change. Said it could take an hour - I was out within 45 min. Fair prices, but check fo Don't typical do reviews, but they did a great job. Got an oil change. Said it could take an hour - I was out within 45 min. Fair prices, but check for coupons if you get emails from them - then the prices are great and better than anywhere else I've been. They get busy, so you have to make an appointment. More
by Tk777
Employees Worked With
Travis Watters
October 12, 2016
10000 mile service Toyota of Plano did an excellent job with my vehicle today. After the 10,000 mile service, the car was washed and delivered to me within the promised Toyota of Plano did an excellent job with my vehicle today. After the 10,000 mile service, the car was washed and delivered to me within the promised time. You can't beat that kind of service! More
by Nikonkid
Employees Worked With
Kevin Vo, Arthur Jacobus
October 11, 2016
Great Customer Service! I have a 2002 Tacoma that I bought brand new from another dealership 15 years ago. I have always kept the service on my truck. When I moved to Plano 1 I have a 2002 Tacoma that I bought brand new from another dealership 15 years ago. I have always kept the service on my truck. When I moved to Plano 10 years ago I began using Toyota of Plano for my service needs as my previous dealership was too far of a drive. After noticing a small problem with my truck, I arranged an online appointment which makes getting service on my vehicle very easy! I was able to drop off my truck at a convenient time and carry on with my activities for the day. Pam Jones called me later to explain what was happening with my truck and what the recommendations were to solve my problem. The explained everything very thoroughly and made sure that I knew exactly what had happened to cause my problem. As always i was made to feel as a valued customer at Toyota of Plano. Pam made my experience very convenient and gave me peace of mind about the dependability of my truck! More
by zedd2112
Employees Worked With
Pam Jones
October 09, 2016
Flawless check-in and work done in less time than estimate. The service rep was efficient, the work was done in less time than estimate, car was washed and waiting, and checkout was quick. Also, our purchase e The service rep was efficient, the work was done in less time than estimate, car was washed and waiting, and checkout was quick. Also, our purchase experience in 2015 was outstandung. More
by Rneu349
Employees Worked With
Nick Keller
October 07, 2016
Amazing service as always. Easy to setup an appointment convenient to me. I was 10 mins late but it wasn't a problem at all. In and out quicker than I was told. A big thank you Easy to setup an appointment convenient to me. I was 10 mins late but it wasn't a problem at all. In and out quicker than I was told. A big thank you for such great service. More
by Ilfhan
Employees Worked With
Carlos Murillo
October 05, 2016
Make sure you make an appointment! So, I dropped off my car at 8:55 in the morning and had to run to a meeting. It was my second time there, and they said they wouldn't take my car bec So, I dropped off my car at 8:55 in the morning and had to run to a meeting. It was my second time there, and they said they wouldn't take my car because I didn't make an appointment.... No exceptions... I left my car there all day because I was in my meeting all day, and secretly hoped that they would work my car in, since I was a potential brand new customer. No such luck. Obviously they seem too busy to need my business, and honestly, I am NOT under warranty anyway, so I don't see the point of going back there. Thanks for going the extra mile to earn a new customer Toyota of Plano. More
by B Morrison
Employees Worked With
No one was willing to take my car, even though I was there before 9 am.
October 01, 2016
Very satisfying.. Service as timely and very pleasing. Service adviser was prompt and helpful service area was clean .Taillight was replaced under warranty. Tires rota Service as timely and very pleasing. Service adviser was prompt and helpful service area was clean .Taillight was replaced under warranty. Tires rotated the proper way More
by Harry's car
Employees Worked With
Pam Jones
