Toyota of Plano - Service Center

Thank you Thank for the 10k miles services and the drink. People are very friendly. I will come back here again for my 15000 miles service for sure. Thank for the 10k miles services and the drink. People are very friendly. I will come back here again for my 15000 miles service for sure. More

Soooo professional! Every time we visit Toyota of Plano, they have been outstanding. From the greeter, to the Service Advisor, to the Cashiers - everyone is friendly and Every time we visit Toyota of Plano, they have been outstanding. From the greeter, to the Service Advisor, to the Cashiers - everyone is friendly and knowledgeable - and helpful. Waiting on car servicing is normally a pain, but it's easier to take here. Thank you to all! More

Great Service Everyone was kind and courteous. Customer Service skills are fast friendly patient and they explain everything. Plano Toyota is my location choice Everyone was kind and courteous. Customer Service skills are fast friendly patient and they explain everything. Plano Toyota is my location choice to service my Rav4. Thanks guys. Special thanks to Arthur and Derrick.....You guys are the BEST!!! More

Super friendly excellent a place to go I said super friendly excellent place to go has Toyota built a says let's go places and this is one of them very well done I said super friendly excellent place to go has Toyota built a says let's go places and this is one of them very well done More

6 Vehicles and going Once again Toyota of Plano had surpassed my expectations. I'm on my 6th vehicle from TOP and have never been dissatisfied. I recently purchased our 2n Once again Toyota of Plano had surpassed my expectations. I'm on my 6th vehicle from TOP and have never been dissatisfied. I recently purchased our 2nd pre-owned vehicle this year but developed a minor issue. I called Bill Gironda and he told me to contact Pam in service , tell her who you are and she'll take care of you. I did ! Called yesterday at 1:00 pm she set me up an appointment for today at 9:00 am by 11:00 am I was back on the road. Everyone at this dealership is 5 star as far as I'm concerned. I'll never shop elsewhere. More

Awesome Every time I come to Toyota of Plano it is excellent. David has always been very professional and an great employee. I will continue to bring my vehic Every time I come to Toyota of Plano it is excellent. David has always been very professional and an great employee. I will continue to bring my vehicle to Toyota of Plano. More

Nice service I will continue to come to this location for service! I like the customer service, the assistance and I like the area. Keep up the great work! I will continue to come to this location for service! I like the customer service, the assistance and I like the area. Keep up the great work! More

Pay for the platinum coverage and get cheated Bought a brand new tundra with dealer options like A/T tires. I also bought the platinum coverage, in which I was told that it covers not only those t Bought a brand new tundra with dealer options like A/T tires. I also bought the platinum coverage, in which I was told that it covers not only those tires but everything except gas and windshield wipers. Ever since then I have to fight with this service department if you have a nail in the tire they can't patch it and suddenly your platinum coverage doesn't cover the very tire they sold me. All this after driving 3 hours from out of town because I was told it was all set up and ready to go. In short they have a great sales team but the polar opposite in a service department. More

Service department is the worst To put it short and sweet, no one cares what you think. I told them I was going to another dealer for service and they never asked why. I call the one To put it short and sweet, no one cares what you think. I told them I was going to another dealer for service and they never asked why. I call the one service guy I thought would call me back and nothing. You are just a number to these people. There is a saying, actions speak louder than words. And there actions say, "we do not care". More

Excellent service! The service was excellent and complete the service on time to get me going. Every thing that needed to be fixed was fixed and all the recalls. Thank The service was excellent and complete the service on time to get me going. Every thing that needed to be fixed was fixed and all the recalls. Thank You!! More