817 Reviews of Toyota of Plano - Service Center
Efficient and friendly service. Travis is always thorough without trying to oversell. He keeps you informed every step of the way and looks out for your budget, at the same time maki Travis is always thorough without trying to oversell. He keeps you informed every step of the way and looks out for your budget, at the same time making sure your vehicle is safe to drive. He never promises something and then does not deliver like some other service writers. More
Excelent custumer service. Many thanks for Judy!!! I didn't have good experience in the past. But my last two visit, I'm very satisfied. The service was with smile, she gave me a discount....just well I didn't have good experience in the past. But my last two visit, I'm very satisfied. The service was with smile, she gave me a discount....just well done. Thank you. More
Service - preventive maintenance and rear hood latchproblem The service advisor was Arthur Jacobus. He was very knowledgable and courteous. He answered all the questions I had regarding the warranties, as besid The service advisor was Arthur Jacobus. He was very knowledgable and courteous. He answered all the questions I had regarding the warranties, as besides the regular maintenance I had also needed the rear hood latch checked out. He let me about how long my waiting time was and followed up later regArding the part to be ordered. Very. professional. More
Car Maintenance my experience at this dealership was excellent. Everyone was helpful and professional. Author got my car in and out. The only recommendation I could o my experience at this dealership was excellent. Everyone was helpful and professional. Author got my car in and out. The only recommendation I could offer is to clean the kids area and maybe add more entertainment for them. More
Comments on service Brought auto in for routine service. They promptly checked me in and I was out of there in about one hour. Very friendly and courteous. Brought auto in for routine service. They promptly checked me in and I was out of there in about one hour. Very friendly and courteous. More
Always a Good Experience Leased & purchased two cars same day and have been coming back for service ever since (going on 2 years now). Never had any issues, always a good expe Leased & purchased two cars same day and have been coming back for service ever since (going on 2 years now). Never had any issues, always a good experience. Have dealt with a couple different service advisers, all have been good. Lately, I've been dealing with Travis Watters and it has been a positive experience each time. When dealing with the parts department they are just as good. This latest visit I even took advantage of the free "shuttle" service. They were able to drop me off at work while my truck was being serviced. More
Very professional It is on time, very friendly and helpful. Explain everything clearly and I do like the shuttle service. I came late because of the traffic but they to It is on time, very friendly and helpful. Explain everything clearly and I do like the shuttle service. I came late because of the traffic but they took care of my car right away More
Maintenance service Pam helped me with initial diagnostics of my vehicle and appointment. Judy helped me the service and provided excellent advise. Judy coordinated with Pam helped me with initial diagnostics of my vehicle and appointment. Judy helped me the service and provided excellent advise. Judy coordinated with service technicians along with rental service. More
Great Experience I come in to the Toyota dealership as needed for service and I always have a great experience. I love the great customer service that I receive when I come in to the Toyota dealership as needed for service and I always have a great experience. I love the great customer service that I receive when I am there and they always are honest in their evaluation of your vehicle (No one tries to get over on you here). I will continue to go to this dealership!! More
So proffetional Pam is always the employee of toyota of plano that takes care of us she is always so great. even the drivers of the taxi service offered by Toyota of Pam is always the employee of toyota of plano that takes care of us she is always so great. even the drivers of the taxi service offered by Toyota of plano is great. all together I have to say there are great people here that really know how to treat their customers 5 stars all the way!!! More