Toyota of Plano - Service Center

Best-in-Class Service We bought our 2009 Toyota Matrix here and have used their service department for that car ever since. We also have our 1998 Toyota Camry (Yes, 1998!) We bought our 2009 Toyota Matrix here and have used their service department for that car ever since. We also have our 1998 Toyota Camry (Yes, 1998!) serviced here as well. The customer service we have received has been best-in-class. We can't think of purchasing a car anywhere else. The peace of mind and lack of hassle that we've had in our interactions make it a no-brainer. More

Top notch! I have owned my Scion tc for 10 years and lived in 4 different states. Toyota of Plano has hands down provided the BEST service. They are knowledgeabl I have owned my Scion tc for 10 years and lived in 4 different states. Toyota of Plano has hands down provided the BEST service. They are knowledgeable and the customer service is in a class of its own. More

Went the extra mile Let's face it, sometimes car service can be as daunting as a trip to the dentist. Today, Service Advisor Travis made my car chore painless and ended u Let's face it, sometimes car service can be as daunting as a trip to the dentist. Today, Service Advisor Travis made my car chore painless and ended up putting a smile on my face. Yes, the service is friendly and professional as I have come to expect from Toyota of Plano. Still, I appreciate Travis' extensive knowledge and attention to detail in a very business dealership. What I didn't expect and so appreciate was the extra time he took to help me get my new phone paired with the car . . . something I'd been trying to do for weeks. Never hurts to ask questions from the experts! My thanks to Travis, not to mention the guys in the shop, for a job well done. More

Great Service Service advisor Carlos is very professional & helpful. He explained details needed to be done on my car. I would not hesitate to recommend him to oth Service advisor Carlos is very professional & helpful. He explained details needed to be done on my car. I would not hesitate to recommend him to other customers. More

Fast & Friendly Very fast and friendly, asked if I had any concerns with my car. Arthur was awesome he took great care of me. Will go back here every time. Very fast and friendly, asked if I had any concerns with my car. Arthur was awesome he took great care of me. Will go back here every time. More

Excellent! He was timely, very friendly, and explained the problems and service results well. And the next steps, he went far to provide me the detail informatio He was timely, very friendly, and explained the problems and service results well. And the next steps, he went far to provide me the detail information as I requested. Thank you! More

Service check I had a great experience the stuff are professional i went there early they took me and able to finish earlier too their timing is great I had a great experience the stuff are professional i went there early they took me and able to finish earlier too their timing is great More

Toyota I purchase my 2015 Rav 4 last December and dealt with Isrel Moncada ,[very polite and professional salesperson] towards me, he did me a great job on I purchase my 2015 Rav 4 last December and dealt with Isrel Moncada ,[very polite and professional salesperson] towards me, he did me a great job on the pricing of my Rav 4 and made sure I was completely satisfied with the deal and the SUV. This week Israel e-mailed myself to make sure I was aware about my upcoming service. I decide to being the vehicle back to this dealership although their is one in my city, because I had heard a lot of excellent reviews how you would be treated. I dealt with Kenny Rodriguez who also was very polite and professional toward myself in dealing with my service of my vehicle. If you are looking for a Great Dealership to purchase or to service your vehicle you will not go wrong with TOYOTA OF PLANO. More

Excellent Service! I have had my vehicle(s) serviced at Toyota of Plano for years. I recently purchased a new Camry at this dealership and was there for a scheduled mai I have had my vehicle(s) serviced at Toyota of Plano for years. I recently purchased a new Camry at this dealership and was there for a scheduled maintenance (oil change, tire rotation) this past Monday. My service advisor is Travis Watters and he provided exceptional service. He's friendly, knowledgeable and understands customer service very well. I highly recommend him and he will be my service advisor as long as he's there! After my visit, I received a survey about my experience. I was pleasantly surprised to receive a phone call from Michele Schols, the Customer Relations Manager to discuss my survey. I don't recall every receiving a phone call like this previously and appreciated this extra effort to ensure I was satisfied. Toyota of Plano has provided and continues to provide me with very good service. More

Excellent Service Once again, I came out a pleased customer at Toyota of Plano. I have a 2010 Tacoma and this time it was 65,000 miles service. I must say the car has g Once again, I came out a pleased customer at Toyota of Plano. I have a 2010 Tacoma and this time it was 65,000 miles service. I must say the car has given me no problems since i bought it, but in the same way, the good people of the service department were awesome. Although they had a day fully booked, they were able to squeeze me in and service my car. I was in an out within 90 minutes. In the meantime i was able to take advantage of the WIFI at the customer wait area and attend a few meetings from work, when the car was ready, i went to pay and came out and they even washed my car. Ms Pam at service department was professional, knowledgable and very nice to talk to. that is why my 5 star rating and why I only service my car at this dealership More