Toyota of Plano - Service Center

20K service - Highlander I made an appointment - they were ready for me when I got there - they gave me an estimated time as I decided to wait on the vehicle. They beat their I made an appointment - they were ready for me when I got there - they gave me an estimated time as I decided to wait on the vehicle. They beat their estimate- I checked out and was on my way. Carlos Murillo did an excellent job checking on me and making sure everything went like clockwork. Great dealership More

attentive to my concerns & fixed them very attentive to my concerns with a pleasant smile on a really bad rainny day.. My first visit & every thing was explained and pointed out. very attentive to my concerns with a pleasant smile on a really bad rainny day.. My first visit & every thing was explained and pointed out. More

I bought 2 veh there, I'll coming back. Trusted people there Every time I visit Plano Toyota Dealer, I am not worry about being mistreated or taking advance of. The systems set up to take care of you in the sen Every time I visit Plano Toyota Dealer, I am not worry about being mistreated or taking advance of. The systems set up to take care of you in the sense of appreciation of your business and wanting you to come with more of your family members or friends. I bought more than 5 cars in the past but Plano Toyota Dealer where I'm gonna stay. Great jobs, guys. More

My first car, my best car!!! I was very happy with my dealership Mr. Moe and will recomended him to my close family members and friends. He helped me alot on choosing best choice I was very happy with my dealership Mr. Moe and will recomended him to my close family members and friends. He helped me alot on choosing best choice of car and very nice person. More

Consistent professionalism Each time I take my Tundra for scheduled service I receive the same great service I've grown accustomed to receiving. The most recent service was no Each time I take my Tundra for scheduled service I receive the same great service I've grown accustomed to receiving. The most recent service was no exception. Their service advisors are friendly, informative and carry themselves in a very professional manner. Ken McCorkle took care of me right away and did so with genuine sincerity. More

2007 Camry Brought my car in for VSC, Check Engine & TPMS light on. Vehicle was repaired in a timely manner and didn't break the bank. Another sensor went out th Brought my car in for VSC, Check Engine & TPMS light on. Vehicle was repaired in a timely manner and didn't break the bank. Another sensor went out the next day and I had to bring it back in. It was just an odd coincidence that this happened however they waived the charge because it was a similar situation. They even drove my wife to pick up my daughter at school and bring her to the dealership to pick up the car. Excellent customer service! Thank you Toyota of Plano! :) More

New Rav4 Great car buying experience thanks to Wade Lee in sales and Mirza in Finance. Came in to service my leased Prius and left with a new car. Great car buying experience thanks to Wade Lee in sales and Mirza in Finance. Came in to service my leased Prius and left with a new car. More

Worst customer service you can expect I ordered a parts and they told me that will be arrive after 2 days I ordered . Then I called that day they said its not still there . Its okay it cou I ordered a parts and they told me that will be arrive after 2 days I ordered . Then I called that day they said its not still there . Its okay it could be delay one day . Then i called next monday they told me that it will be thrusday . I called on thrusday then they saying they dont know when it will arrive . They dont have any track or even can't say if that is processing or shipped. Now a days everything on system . If system down that fine but customer service Brian he was rude seems like I am borrowing parts from him . But he forgot that I already paid 10 days back and now they saying dont know when i can get it . I have 2 toyota car . I used to service there before but stopped doing this from this toyota of plano . Rude and dont know how to service but they are service center . Dont waste time and maney there .Go any other service center will get beteer . More

Service Center: Excellent Customer Service Service Advisor Jordan Robison provided exemplary customer service. Jordan was very thoughtful, kind, informative, patient, and helpful. Would defin Service Advisor Jordan Robison provided exemplary customer service. Jordan was very thoughtful, kind, informative, patient, and helpful. Would definitely request his services in the future. More