819 Reviews of Toyota of Plano - Service Center
I took my van in due to a recall notice I received. They fixed the part on the recall and called me to tell me about some additional repairs I should be considering and the priority of them. One of them wa fixed the part on the recall and called me to tell me about some additional repairs I should be considering and the priority of them. One of them was another recall that they fixed. When I went to pick up my van it was ready and they had even washed it. When I looked at my bill (I wasn't charged for the recalls) it had the list of items they had recommended which was very useful to see and some additional information on the inspection they did. I felt that they were very thorough and kept me informed, and really like that they wash your car before they give it back to you. More
We have had our Toyota 4-Runner for several years now. It was bought from this location and we always have service done here. We get a lot of unsolicited mail from The Mckinney location about deals and s It was bought from this location and we always have service done here. We get a lot of unsolicited mail from The Mckinney location about deals and special offers but have never once considered going there. They are closer to our house, but we are smitten with Toyota of Plano. The staff is wonderful and always attentive. If we have had a problem, they have eagerly corrected it. I love the refreshments they provide and being able to reconize the people who have been around for a while. I highly recommend Toyota for people looking for a new or used vehicle. It's a great place. More
I brought my car in for service. Randy clearly explained what service was needed. It was done on time and within estimate that was given to me. I will use Toyota of Plano for my next service. what service was needed. It was done on time and within estimate that was given to me. I will use Toyota of Plano for my next service. More
I was greeted by the service tech within 2 minutes and the service work requested was completed well before my time expectations. I will continue to bring my Camry to Toyota of Plano. the service work requested was completed well before my time expectations. I will continue to bring my Camry to Toyota of Plano. More
This was actually the first time visiting this dealership for my service and I loved it. The service was slower than Metroplex Toyota and it was a weekday, however I enjoyed the van service to Walmart and t for my service and I loved it. The service was slower than Metroplex Toyota and it was a weekday, however I enjoyed the van service to Walmart and the pickup. So I didn't have to waste two hours just waiting there. Surely I will come back there to service my wonderful Pruis that I bought from another wonderful sales person named Mr. Kamo at Metroplex. More
I now live an hour away from this dealership, but continue to go back even for routine service because of great service I've received from them since I purchased this car in November of 2005. Randy continue to go back even for routine service because of great service I've received from them since I purchased this car in November of 2005. Randy George has always been courteous and professional and I trust that he will treat me well and make sure my car is taken care of. More
the service is always superb and I feel they can be trusted. The time available to get service is convenient. I am able to work with the same service representative. trusted. The time available to get service is convenient. I am able to work with the same service representative. More
Vehicle ready when promissed. Friendy and corteous. I was expalined what the problem was, cause and what was needed to fix it. Problem was resolved. Oh! I forgot: It costed what they said it would cost so no expalined what the problem was, cause and what was needed to fix it. Problem was resolved. Oh! I forgot: It costed what they said it would cost so no surprises. More
The service rep as well as the greeter were prompt and professional. For the work I was having done, it was obvious that my interests and satisfaction were their primary concern. professional. For the work I was having done, it was obvious that my interests and satisfaction were their primary concern. More
I have been a customer of Carlos since he began with TOP. He is so accommodating that when I was in the market for a new car, I eventually landed at TOP. When I purchased my Toyota Corolla 2 years ago, it He is so accommodating that when I was in the market for a new car, I eventually landed at TOP. When I purchased my Toyota Corolla 2 years ago, it was the smoothest buying experience I have had. I told them my criteria and they immediately told me if they could meet them. No hassle. I received the 2 year maintiance agreement and have been going every 5,000 miles for my oil change and tire rotation and have been very satisfied with that experience as well. Each time an issue has come up, it has been resolved. I LOVE the free car wash!! I have recommended Toyota of Plano to my friends and family. More