Toyota of Plano - Service Center

This was actually the first time visiting this dealership for my service and I loved it. The service was slower than Metroplex Toyota and it was a weekday, however I enjoyed the van service to Walmart and t for my service and I loved it. The service was slower than Metroplex Toyota and it was a weekday, however I enjoyed the van service to Walmart and the pickup. So I didn't have to waste two hours just waiting there. Surely I will come back there to service my wonderful Pruis that I bought from another wonderful sales person named Mr. Kamo at Metroplex. More

I now live an hour away from this dealership, but continue to go back even for routine service because of great service I've received from them since I purchased this car in November of 2005. Randy continue to go back even for routine service because of great service I've received from them since I purchased this car in November of 2005. Randy George has always been courteous and professional and I trust that he will treat me well and make sure my car is taken care of. More

the service is always superb and I feel they can be trusted. The time available to get service is convenient. I am able to work with the same service representative. trusted. The time available to get service is convenient. I am able to work with the same service representative. More

Vehicle ready when promissed. Friendy and corteous. I was expalined what the problem was, cause and what was needed to fix it. Problem was resolved. Oh! I forgot: It costed what they said it would cost so no expalined what the problem was, cause and what was needed to fix it. Problem was resolved. Oh! I forgot: It costed what they said it would cost so no surprises. More

The service rep as well as the greeter were prompt and professional. For the work I was having done, it was obvious that my interests and satisfaction were their primary concern. professional. For the work I was having done, it was obvious that my interests and satisfaction were their primary concern. More

I have been a customer of Carlos since he began with TOP. He is so accommodating that when I was in the market for a new car, I eventually landed at TOP. When I purchased my Toyota Corolla 2 years ago, it He is so accommodating that when I was in the market for a new car, I eventually landed at TOP. When I purchased my Toyota Corolla 2 years ago, it was the smoothest buying experience I have had. I told them my criteria and they immediately told me if they could meet them. No hassle. I received the 2 year maintiance agreement and have been going every 5,000 miles for my oil change and tire rotation and have been very satisfied with that experience as well. Each time an issue has come up, it has been resolved. I LOVE the free car wash!! I have recommended Toyota of Plano to my friends and family. More

I bought my Toyota Avalon from this dealer last year. All of the people I dealt with in the pr-owned dept. were very nice and the experience was very good. I have been to the service department three times a of the people I dealt with in the pr-owned dept. were very nice and the experience was very good. I have been to the service department three times and recieved wonderful service each time. I highly recomend this dealership. Fred Williams More

From the moment I drove up until we picked the car up the next day we were met by friendly people anxious to help us and get us on our way. We received a call not long after we left telling us exactly wha next day we were met by friendly people anxious to help us and get us on our way. We received a call not long after we left telling us exactly what the problem was with the car and how long it would take to fix and the amount. We were very surprised that the car was ready so quickly and it was exactly the price quoted. We never had to stand around and wait for anything. Excellent service and friendly. More

I took my car in for repairs early in the morning. The complimentary shuttle was great getting me to work on time and taking me back in the afternoon to pick up the car. I was informed of the necessary complimentary shuttle was great getting me to work on time and taking me back in the afternoon to pick up the car. I was informed of the necessary repairs and given the options of whether or not to do them. No push or pressure. They were truly concerned about resolving the symptoms I gave. Their quoted prices were accurate in the bill. Yes, I may be able to get it done cheaper elsewhere, but not in the same time frame. The work was finished by 1 pm and I got my car back the same day. Excellent! Oh, and they noticed I had a safety recall on my front door bolts and fixed that also. More

I have used Toyota of Plano for many years having bought four Toyota Camry's in the past. The service staff are courteous, prompt in keeping you informed of the status of your vehicle during service, honest four Toyota Camry's in the past. The service staff are courteous, prompt in keeping you informed of the status of your vehicle during service, honest, and provide a comfortable waiting room with tasty refreshments.:) More