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Toyota of Redlands

Redlands, CA

4.2
299 Reviews

921 New York Street

Redlands, CA

92374

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Showing 299 reviews

May 01, 2013

Eddie Lemus was great from the beginning. I didnot feel pressure to buy a car. He took the time and understood what we were looking for. We had visited a few dealerships prior to coming to Toyota of Redlan More

by GutierR392879
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie lemus
May 02, 2013 -

Toyota of Redlands responded

Thank you for sharing your glowing review. We always enjoy hearing that our staff, especially Eddie, worked hard to exceed your customer service expectations. We understand that the treatment and willingness to help from staff members makes a huge difference in the overall experience. We look forward to seeing you soon! In the meantime, check out our Twitter and Facebook pages for special online offers. Best, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

May 01, 2013

Working with Todd was a pleasure, he was well informed about the Prius models that I was looking at and I felt that he had my best interest in mind when talking about the features of the car. All of the More

by dalelundt48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toi Costakes, Todd Burns
May 02, 2013 -

Toyota of Redlands responded

We are delighted to hear that our staff provided an easy and enjoyable experience for you while you learned more about the Prius family. We hope to continue working with you for your car needs and urge you to come to us with any future questions or concerns. Check out our Facebook and Twitter pages for special offers available to our online friends. Best, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

April 30, 2013

I love my brand new Toyota Camry. I will recommend my friends and family here. Thank you Caroline Amaya for all your help. This purchase was easy. More

by bibbelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CAROLINE AMAYA, Cindy Godina, Caroline Amaya
May 02, 2013 -

Toyota of Redlands responded

We are thrilled to hear that you are still enjoying your new Toyota Camry! We appreciate your recommendations and are looking forward to working with your friends and family in the future. It is important to our staff that the process is stress free and it sounds like Caroline helped to accomplish that. Be sure to check out our Facebook and Twitter pages to take advantage of our exclusive specials. Best, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

April 27, 2013

Caroline was very helpful and kind with our purchase. This was our second purchase with her.Caroline helped us with our insurance company on our total loss. More

by ritatorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Amaya, Caroline Amaya
Apr 29, 2013 -

Toyota of Redlands responded

Rita, I am sorry to hear about your total. It is wonderful that our staff, especially Caroline, was able to assist with your second purchase. We truly value our customers and hope to make purchasing a vehicle less stressful in any way possible. We appreciate your recommendations and look forward to working with you again. In the meantime, check out our Twitter and Facebook pages for exclusive specials. Best, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

April 27, 2013

This was, by far, the best car buying experience we have had. Our previous new car purchases don't compare to the attention and care we received from the Toyota of Redlands staff! Todd Burns followed throug More

by KenoMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Yglesias, Cindy Godina, Todd Burns
Apr 29, 2013 -

Toyota of Redlands responded

What an amazing review of our staff at Toyota of Redlands, thank you! We are delighted to know that our team was able to provide you with the best purchase you've experienced. The attention to our customer's needs and wants are crucial to our success. We look forward to seeing you soon. Be sure to check out our Facebook and Twitter pages for our special offers. Best, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

April 21, 2013

Josh and efrain were very helpful and friendly. They really work with me to get me into the car I wanted. I really appreciate all their help. Thank you again. I love my new car! More

by Ncg5991
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Green and Efrain Figueroa, Toi Costakes
Apr 22, 2013 -

Toyota of Redlands responded

It is wonderful to hear that you love your new purchase from Toyota of Redlands! We are thrilled to know that our staff was able to assist you throughout the process while developing a wonderful new relationship. We encourage you to stop by or give us a call with any questions that may arise. Also, please check out our Facebook and Twitter pages for special online offers. Best, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

April 20, 2013

I just wanted to take a quick moment to leave a review about Toyota of Redlands. I had my Scion TC for 7 years now (originally purchased from the old location in Redlands) and it finally decided to give m More

by scion4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Burns, Andrew Waddell
Apr 22, 2013 -

Toyota of Redlands responded

What wonderful feedback, thank you! We are delighted to hear that you were comfortable throughout the whole process and felt the "small town feel" we try to provide to each of our customers. Hopefully you are continuing to enjoy your new purchase; let us know if you have any questions or concerns because we are always happy to help in any way. In the meantime, check out our Twitter and Facebook pages for special offers. Regards, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

April 16, 2013

Everyone went above and beyond to help me in making the right decision for me! They were all so patient with me and made me feel at ease. THANK YOU EVERYONE AT TOYOTA OF REDLANDS who made this happen for m More

by tmelgoza710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Casso, Mario Romero, Greg Leon III, Toi Costakes, Todd Burns
Apr 16, 2013 -

Toyota of Redlands responded

I am delighted to hear that our staff at Toyota of Redlands exceeded your expectations throughout the car-buying experience! Thank you for sharing you kind feedback, we truly appreciate it. We hope to continue working with you for your car's servicing needs. Please don't hesitate to give us a call or stop by if there is anything we can assist with. Also, be sure to check out our Twitter and Facebook pages for exclusive offers. Best, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

March 25, 2013

It was extremely easy to use the Costco auto program to contact a dealer, especially if you already know the car you are interested in. Caroline immediately contacted me regarding my inquiry and it was ver More

by Siddi27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Amaya
Mar 26, 2013 -

Toyota of Redlands responded

What an enjoyable review to read! It is reassuring to hear that Caroline and the rest of our staff provided you with a welcoming and hassle-free shopping experience. Toyota of Redlands’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Regards, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

March 22, 2013

Caroline was extremely helpful and friendly. She processed my purchase as fast as possible, and did not play any typical can salesman games, which I really appreciated. She was willing to meet the p More

by sznsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Amaya
Mar 25, 2013 -

Toyota of Redlands responded

Thank you for taking the time to share your wonderful feedback! It is great to hear that Caroline was able to exceed your expectations by providing hassle-free service and also providing the price you were willing to pay. If you have any questions or concerns, please do not hesitate to stop by or give us a call. We are excited to see you soon for your first servicing appointment. In the meantime, be sure to check out our Facebook and Twitter pages for exclusive online specials. Regards, Jamie Sapp – Customer Relations Manager jsapp@toyotaofredlands.com

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