Toyota of Redlands

I commend Ms. Caroline Amaya for her quick responses in attending to my inquiries. Her diligence at work made my visit simple and yet fruitful that I end up buying the vehicle I want. attending to my inquiries. Her diligence at work made my visit simple and yet fruitful that I end up buying the vehicle I want. More

I emailed asking whether a vehicle was available and received an immediate response telling me it had been sold. There was NO attempt to play any type of games. Later that day I did decide to go to th received an immediate response telling me it had been sold. There was NO attempt to play any type of games. Later that day I did decide to go to the dealership and see what else was there and was treated with extreme professionalism by Janet, who found a different model of the same car I had been looking for. I was at the dealership for less than 2 hours. This was from the time I first drove in, to the time I had finished signing all of the paperwork, and was driving out. More

Toyota of Redlands is a professional, friendly, and helpful Toyota Dealership! I was in the market for a new Toyota Prius, and Ms. Caroline Amaya of their Internet Sales Department found the exact veh helpful Toyota Dealership! I was in the market for a new Toyota Prius, and Ms. Caroline Amaya of their Internet Sales Department found the exact vehicle I was looking for and at the fair market price for the vehicle. Delivery of my Toyota Prius at Toyota of Redlands was also handled professionally and with courteous, friendly, and honest customer care. I would recommend Toyota of Redlands to anyone interested in purchasing a Toyota or Scion product. Their team adheres to the Toyota Corporation mission statement, and they are also involved with philanthropy and community involvement. One of the major reasons I would encourage you to do business with Toyota of Redlands is their professional ability to stay in touch/communication with their customers! That is very important in an era where one experiences many businesses that do not excell to excellent customer service levels. You have nothing to lose by contacting Toyota of Redlands for your Toyota needs. More

My husband and I traveled about an hour away to visit Toyota of Redlands. We were impressed with the professional service and greeting at the front parking lot. The representatives were very professi Toyota of Redlands. We were impressed with the professional service and greeting at the front parking lot. The representatives were very professional and attentive in every possible way. The customer service we received was excellent because Caroline Amaya was listening to our needs and willing to work with us every step of the way. We felt very comfortable with her from the beginning as soon as we heard her voice over the phone. Excellent service and excellent professional ethics were demonstrated by Caroline. We were also very impressed with the Child's play area and coffee bar. It was one of the nicest dealership buildings we have ever seen. Great job!!! We were able to buy the kind of car we wanted for our family. Although it was a basic model, we wished we could have had better offers on amenities but soon realized it would drive up the price. In today's economy, I really thought there was going to be better specials but in the end it was a fair deal. (Just wished I would have had more bells like the entertainment package and navigation system). Overall, the experience was good. Thank you again. More

Caroline Amaya was our sales person. When I called her, she had already left the office. To acommodate my schedule, she agreed to meet me at the office within the hour to discuss my options. She was ve she had already left the office. To acommodate my schedule, she agreed to meet me at the office within the hour to discuss my options. She was very friendly and helpful. It was a pleasure dealing with her and her associates. More

My wife and I both think this was the best car buying experience we ever had. The entire staff at Redlands Toyota was very friendly, knowledgable about all aspects of the vehicles and financing options. experience we ever had. The entire staff at Redlands Toyota was very friendly, knowledgable about all aspects of the vehicles and financing options. We will recommend this dealer to all our friends. More

John Granlund was a pleasure to work with friendly and genuine. At the time that I was able to come down and test drive John was not available so Michael Jacobs came out to assist me. He too was very help genuine. At the time that I was able to come down and test drive John was not available so Michael Jacobs came out to assist me. He too was very helpful and friendly. He advised me to go online and fill out a credit application to speed the process and to put in the notes that I had been working with John. He also ensured that he would forward the information to John as well. Michael wrote down the vehicle stock #, year and miles so that I could include that information and everything would be taken care of in advance so purchasing did not turn into an all day adventure. I appreciate the hard work and dedication of the two aforementioned team members and would recommend not only the dealership but the salesmen as well. More

This was my best experience in buying a vehicle, the moment that I was contacted via the Internet by Caroline Amaya. She answered all my questions concerning the purchase of the new Toyota Camry. She wa moment that I was contacted via the Internet by Caroline Amaya. She answered all my questions concerning the purchase of the new Toyota Camry. She was very friendly and knowledgeable about the vehicle that I was looking for. We discussed my financial concerns, and Caroline assured me that, after checking my credit rating, I would be eligible for the 0% interest that I was most concerned with. She gave me several possible payment amounts according to what I was considering for a down payment. I set up an appointment for the following day, but after a minute or two, I returned her call to notify her that I was coming in within 15 minutes. When I arrived, she had all ready started the paper work; after the intial test drive, I was ready to purchase the car. Within minutes, Caroline and I completed our discussion, and proceed to the financial advisor, Gilbert Iglesias. The paper work was done properly and quickly to my satisfaction. I was satisfied with the price of the car, since I had already done some research pricing cars in the area. No one,either Toyota of San Bernarino (who never contacted me), or Nissan of Fontana gave me the information that Caroline Amaya gave me. Her information to me is the reason that I am now a proud owner of a Toyota Camry, and not a Nissan Altima. My intial attempt to purchase a Toyota car was with Toyota of San Bernardino..but, after two attempts via the internet, they never responded. I would gladly recommend Toyota of Redlands to any of my friends. More

Its a very stressful experience usually to deal with salesmen, most of the time you are not sure whether should trust what they are saying or not, just to you get to the dealership, they will give you u salesmen, most of the time you are not sure whether should trust what they are saying or not, just to you get to the dealership, they will give you unbeatable quote and make you drive to their showroom. Once you are there, they will try to hard sell cars that you weren't planning buy and take advantage of you loosing your patience and you end up buying what you never planned!!! I must say, Justin changed my impression of such salesmen. He is a great guy with a very straight forward approach and to the point information. He was very clear in giving me clear information and it made me very easy to decide what car I wanted to go for. I appreciate his attitude to earn customer's business in a right way... Though I ended up buying car from a different dealership as this one didn't have color I was looking for, but I will surely contact Justin from Redlands Toyota once again or refer to my friends whenever they are in need of a car. Thanks, Mehul. More

My experience with everyone at Toyota of Redlands was superb! I have never had a more pleasant purchasing experience. I was in and out in no time! If some one I know is looking for a car, I will be sure superb! I have never had a more pleasant purchasing experience. I was in and out in no time! If some one I know is looking for a car, I will be sure to mention Toyota of Redlands to them. The manager even assisted me with a special situation, which I greatly appreciated. More