Toyota of Redlands

________________________________________________________ _______________________________________________________________________________________________________________________________________BAD SERVICE DEP _______________________________________________________________________________________________________________________________________BAD SERVICE DEPARTMENT !!!!!______________________________________________ More

We have been shopping for Sequoia Platinum RWD ($ 57k MSRP) for some time, and we were introduced to this dealer from AAA no-hassle pricing service (thru Zag). The dealer quoted us the lowest guaranteed MSRP) for some time, and we were introduced to this dealer from AAA no-hassle pricing service (thru Zag). The dealer quoted us the lowest guaranteed price of $ 51.6k, roughly $ 600 under invoice. Cool, so we decided to stop by. When we got there, we had to wait for a half an hour to meet the sale person whom we communicated via email. Fine, he must have had some urgent matter to take care. Since he knew what we were there for, he brought Sequoia for us to take a look. SURPRISE!! It was a Sequoia with 3,750 miles driven by the manager/owner/whoever. They said it was never registered, but who cares, it's still USED FOR OVER 3000 MILES!! Fine, we decided to give a shot if the price was ok, we were thinking like "maybe about $ 45k would do the job" since it's used. The salesman came back and GUESS WHAT? THEY WERE ASKING FREAKING $ 51k FOR THE USED ONE. Umm.. We got the GUARANTEED PRICE of $ 51.6k for BRAND NEW ONE, and you are only giving us 600 bucks discount for used one? HELLO?? We tried to negotiate, but they didn't bite. So, we asked for the brand new one for $ 51.6k, and they said they can't find one. HELLO???? So we walked away. AVOID THESE LIARS. I am going to report this dealer to AAA and Zag as well, so they can kick this dealer out from being Certified dealer. More