Toyota of Redlands
Redlands, CA
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Very great experiance as a new buyer Ive given my dealer advocate at 5 stars for helping me out with a fair priced car great service from him and may i mention he was very happy to help d Ive given my dealer advocate at 5 stars for helping me out with a fair priced car great service from him and may i mention he was very happy to help didnt just try and screw me ovr More
The way it should be After spending six weeks visiting various Dodge and Toyota dealerships in and around the Inland Empire by luck I found Redlands Toyota. I was in need After spending six weeks visiting various Dodge and Toyota dealerships in and around the Inland Empire by luck I found Redlands Toyota. I was in need of a 4x4 Truck that would get good gas mileage and I had a very tight budget in which to operate. If I was going to make payments I wanted the vehicle and the plan that would work. After visiting at least 10 different reputable dealerships I was losing hope of getting anything near what I was hoping for. When I found Toyota of Redlands and came on the lot I met Joe Fallon who saw me looking at the trucks. After dealing with so many other salesmen at other dealers I was pretty impatient for the sales pitch routine again. Joe was awesome to work with. He wasn't trying to sell me anything , he was just answering my questions and pointing out vehicle features that pretty much sell the vehicle by themselves. He was honest, direct and did everything he could to help me. I left there with a new 2016 4X Tacoma and I am one very satisfied customer and I have nothing but good to say about everyone at this dealership. More
excellent costomer service We were very pleased with David Fertig at Toyota of Redlands dealership. He was informative, courteous, and helpful at all stages of our leasing Expe We were very pleased with David Fertig at Toyota of Redlands dealership. He was informative, courteous, and helpful at all stages of our leasing Experience. We would definitely recommend our family and friends to David. More
Service department is horrible!!! Brought my truck in for its first service. They told me it would be ready at 4pm. At 345pm I check on it. They lied and told me the service was com Brought my truck in for its first service. They told me it would be ready at 4pm. At 345pm I check on it. They lied and told me the service was complete and that it was being washed (this cost extra). The truth was they had not even started anything and I sat there for 2 1/2 hours for nothing. Very poor customer service and liars. Avoid this dealer! More
Straight Shooter David Fertig thank you for all your help with my new Prius C. Already going on two weeks and loving my new car. Your the man Mr. Fertig (Straight Shoo David Fertig thank you for all your help with my new Prius C. Already going on two weeks and loving my new car. Your the man Mr. Fertig (Straight Shooter!) no Pressure, Honesty, and Knows how to treat his customers. More
2016 Corolla Lease David Fertig helped me get a great lease on a new Corolla. He is extremely knowledgeable, friendly and very professional! He took the time to listen David Fertig helped me get a great lease on a new Corolla. He is extremely knowledgeable, friendly and very professional! He took the time to listen and understand my situation and helped me to make the right purchase. More
Always a good experience Bought my new Toyota Camery on Monday 10-5-15 and the entire process was easy, my salesman Joseph Fallon was great! He explained everything to me and Bought my new Toyota Camery on Monday 10-5-15 and the entire process was easy, my salesman Joseph Fallon was great! He explained everything to me and answered any questions I had. I am very happy with my new car! I will be recommending him to family and friends! More
BUYER BEWARE! DO NOT BUY FROM THIS DEALERSHIP! CROOKS AND LIARS! I PURCHASED A PRE OWNED VEHICLE I ASKED IF IT WAS CERTIFIED AND GIL YGLESIAS, STATED THAT THEY GO THROUGH THE WHOLE VEHICLE AND CHEC CROOKS AND LIARS! I PURCHASED A PRE OWNED VEHICLE I ASKED IF IT WAS CERTIFIED AND GIL YGLESIAS, STATED THAT THEY GO THROUGH THE WHOLE VEHICLE AND CHECK EVERYTHING OUT. THAT WAS A LIE, FOUR DAYS AFTER BUYING THE VEHICLE THE AIR CONDITIONER STOPPED WORKING, TOOK IT TO MY MECHANIC AND HE SAID THE WHOLE THING WAS MICKEY MOUSED TOGETHER AND THAT THEY HAD PUT 100 UNITS OF FREON WHEN IT SHOULD HAVE ONLY BEEN 30 AND HOT WIRED THE CONDENSER. THEY HAD DONE THIS, SO THE AIR WOULD SEEM TO HAVE BEEN WORKING CORRECTLY FOR A SHORT PERIOD UNTIL THEY MADE THE SALE. HAD TO HAVE A NEW AIR CONDITIONING UNIT PUT IN! CHRIS DOMINGUEZ, (MANAGER) WAS AN ARROGANT JERK. PAID CASH AND STILL HAD TO DO A CREDIT CHECK ?????? WENT IN AT 9:00AM AND DIDN'T GET OUT OF THERE UNTIL 1:00PM. JOSEPH FALLON, THE SALESMAN, WAS THE ONLY DECENT PERSON OUT OF THE WHOLE ORDEAL! ALSO, BEWARE THEY OFFER NO EXTENDED WARRANTIES! More
David Fertig is an outstanding employee David Fertig's personal and professional attention, meeting my automobile needs was, in a word, exceptional. He is totally representative of the cal David Fertig's personal and professional attention, meeting my automobile needs was, in a word, exceptional. He is totally representative of the caliber of person cutting edge corporations seek to hire. It is without reservation or equivocation that I commend him. Larry Briggs: So impressed with him. Larry certainly understands the awesome power of the "listening ear." He found the exact Camry that I had hoped for; engine, exterior/interior color. It's a beautiful 2016. Just as soon as I get my desktop computer up and running, I'll be writing a letter of commendation, as promised. Toi made the signing pleasurable. "The cat." Forgetting her name. Such a great corporate touch; one that spoke volumes to me; kind, classy, caring, meaningful. (My time deciding on an automobile was spent looking on the internet. Looked at a few vehicles and dealerships. Thankfully, I was lead to Toyota of Redlands.) . More
2015 Scion XB 686 Great customer service and very knowledgeable, Thank you Joseph Fallon for the limited Edition Scion XB 686. We have number 557 of 686 total made. Great customer service and very knowledgeable, Thank you Joseph Fallon for the limited Edition Scion XB 686. We have number 557 of 686 total made. More
