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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,596 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,596 reviews

June 20, 2025

Excellent service and professional attitude from the employees at my recent visit to the dealership More

by Ercole-Novoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2025

Despite any apparent confusion, they do great. Be patient and they get things get fixed. More

by tcubillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys at the lane.
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Jun 19, 2025 -

Toyota of Richardson responded

Thank you for your understanding and patience! We’re glad to hear that our team was able to resolve everything to your satisfaction. Your feedback helps us continue to improve and provide great service. We look forward to assisting you again in the future!

June 17, 2025

Excellent service writer. Efficient. Explained everything. Easy area to work while I wait. Nice staff. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Please look up my record. Service writer excellent
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Jun 19, 2025 -

Toyota of Richardson responded

Thanks for the fantastic feedback, Shannon! We're thrilled to hear you had a great experience with our service team and found our area comfortable. We appreciate your support and look forward to serving you again soon!

June 17, 2025

Had Another great experience with Marco at Toyota Richardson! He's the Best! Thank you again Marco!! More

by Robert Pellizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
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Jun 19, 2025 -

Toyota of Richardson responded

We’re thrilled to hear about your great experience with Marco! He truly is a superstar on our team. Thank you for sharing your feedback and for choosing us again!

June 15, 2025

Great place to get your car serviced. Staff is friendly and ready to help you with your car. More

by David_pena18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jun 18, 2025 -

Toyota of Richardson responded

Thank you, David, for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team and that you found our staff friendly and helpful. Providing excellent service is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

June 14, 2025

They have friendly and fast service. Great job took good care of my truck. I will definitely be going back. More

by James
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dalton Lee
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Jun 18, 2025 -

Toyota of Richardson responded

Thank you, James, for your fantastic review! We are thrilled to hear that you experienced friendly and fast service and that we took great care of your truck. We look forward to welcoming you back for your future needs!

June 14, 2025

Excellent service advisers every time I’ve needed them. Very helpful and informative, communication is absolutely through - no surprises. More

by rwc2117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton @ Service
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Jun 17, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We are thrilled to hear that our service advisers consistently provide you with helpful and informative assistance. Clear communication is a priority for us, and we’re glad to know you appreciate our efforts to keep you informed. We look forward to serving you again!

June 13, 2025

Great service always. On time and update the service is great. Lee is great and easy to communicate More

by Ambu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Toyota of Richardson responded

Thank you for your fantastic review! We are thrilled to hear that you consistently receive great service and that our team, especially Lee, has made your experience enjoyable and easy to communicate. We look forward to serving you again in the future!

June 13, 2025

Great- everything was done that I needed and was done correctly. Lee Shuster as always did a great job. More

by Cathytarkington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We are thrilled to hear that everything was handled to your satisfaction and that Lee Shuster provided you with excellent service. We appreciate your support and look forward to assisting you again in the future!

June 12, 2025

I have been using this dealership now for many years. The only thing I dislike is the 3% Fee for using a credit card. When I decide to replace my auto I will find a company that does not have this fee More

by bgable02
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Toyota of Richardson responded

Thanks for your feedback! We appreciate your loyalty over the years and understand your concerns about the credit card fee. We're glad to hear you’ve had a good experience overall. Your input is valuable as we strive to improve our services.

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