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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,578 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,578 reviews

May 30, 2025

The staff were courteous and took their time to explain all my service needs from the multi-point inspections. More

by michaeltran9575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Le
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May 30, 2025

Waleed helped me pick out my forever car. Great customer service! Curt, very professional and helped secure my payments to my liking. I would recommend both to my friends and family! More

by Nava01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Mills
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May 30, 2025

Great place to buy a car and service is included for two years. Bought 3 cars there already More

by Bcarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvin
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May 30, 2025

Fast service, amazing staff who is willing to go the extra mile. Lobby had comfortable seats and the coffee was great. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
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May 28, 2025

Had to bring my car back due to a noise. They were true to their word in helping me out with a brand new replacement part much sooner than anticipated. The service tech and Service Manager m More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey and Johnny, Service Dept
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May 27, 2025

Glad you open at 7a, overnight drop box option. Thankful you provide a shuttle ride. More

by Simply Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad our 7 AM opening, overnight drop box, and shuttle service are convenient for you. We appreciate your support!

May 27, 2025

Great and informative service rep. Answered all my questions and clearly presented options to me. More

by bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
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May 28, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad our service rep was informative and answered all your questions clearly. We appreciate your support!

May 26, 2025

Very helpful dealership for car purchase. Excellent car maintenance service. Reasonable prices and professional in dealing with customers. Thanks More

by khukho52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Toyota of Richardson responded

Thank you for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you found our dealership helpful and our maintenance service to be excellent. Our team is dedicated to providing professional and reasonable service to all our customers, and your feedback reinforces our commitment. We look forward to serving you again!

May 25, 2025

The Richardson store truly displayed excellence in providing excellent customer service. Congratulations to Dalton L. For being such an awesome service advisor. More

by Jple19101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Lee
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May 28, 2025 -

Toyota of Richardson responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience. Providing excellent customer service is our top priority, and it's fantastic to know that Dalton made such a positive impact during your visit. We appreciate your recognition of his efforts and will be sure to pass along your kind words. Thank you again for your support!

May 24, 2025

Marco Villa is his name; he took great care of me. He was very kind, I really liked his sense of humor. More

by write2educate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Villa was excellent
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May 28, 2025 -

Toyota of Richardson responded

Thank you for sharing your positive experience with Marco Villa. We are delighted to hear that he provided you with exceptional care and that his kindness and sense of humor made a lasting impression. Our team strives to create a welcoming atmosphere, and it's wonderful to know that Marco contributed to that for you. We appreciate your support!

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