Toyota of Richardson

My first and second trip to Toyota of Richardson were TERRIBLE! Robert helped me on my third trip there and he was truly AMAZING! I wished he had been the first salesperson to help me, but I guess third TERRIBLE! Robert helped me on my third trip there and he was truly AMAZING! I wished he had been the first salesperson to help me, but I guess third time is the charm! He was patience, kind and very helpful. He treated me like a friend vs a sale. He answered all my questions and gave me the time to make my own decision vs pressuring me into deciding on the spot - this was something I greatly appreciated it. I purchased the vehicle he helped me with because he was so AWESOME! I was not able to pick it up right away because the bumper needed to be repainted. When I came back to pick up my vehicle the repaint job was not done properly. He went above and beyond to get it corrected. He was very accommodating during the whole process. He turned my terrible experience into a WONDERFUL one and I cannot thank him enough! THANK YOU, ROB! More

It wasn’t so much Toyota of Richardson that made our experience what it was, but Robert Bauer. He did an amazing job! Robert answered all of our questions, helped us find what we were looking for, and w experience what it was, but Robert Bauer. He did an amazing job! Robert answered all of our questions, helped us find what we were looking for, and went above and beyond! When he found out we intended to purchase quickly if the price was right, he got our truck ready for pickup fast. When we had a question about anything, he had an answer —or he’d find one. We usually wait to write dealer/car reviews in case there’s another foot to drop, there wasn’t in this case. He did great and the truck is terrific!! More

Robert was very pleasant and easy to work with. He was patient, showed me several cars and discussed options and benefits of each. I decided on a used Highlander which was not the model I expected He was patient, showed me several cars and discussed options and benefits of each. I decided on a used Highlander which was not the model I expected to buy but I am very happy with it. Robert helped me through the process and I was better prepared when I went to the finance department (Always fun! Ugh) I was very disappointed that Toyota of Richardson does not allow any outside financing and that they added addendum cost (Market price adjustment) to the price. I was able to negotiate some of that with Robert's help. Overall Robert was great, the dealership was good but current market makes it a difficult time for a car buyer. More

Jon was very helpful with the process of me acquiring a new vehicle. Would do business with him again! new vehicle. Would do business with him again! More

Working with Fawad jafri was great. Everything when we’ll. He did he’s best to insured me the best price. Everything when we’ll. He did he’s best to insured me the best price. More

JP was absolutely fantastic. He is an easy going, friendly and knowledgeable salesman and will always have my business for future needs. He is an easy going, friendly and knowledgeable salesman and will always have my business for future needs. More

Ryan boyd helped me greatly got me in my new truck treated me like family treated me like family More

Tim rahman helped us out a ton. We appreciate everything he did to get us in our new Prius at the right price We appreciate everything he did to get us in our new Prius at the right price More

I enjoyed working with Jon. He did not pressure me into buying a car. He waited until I was ready to make the move. He is very approachable and easy going. I highly recommend He did not pressure me into buying a car. He waited until I was ready to make the move. He is very approachable and easy going. I highly recommend Jon to be your salesman! More