Back

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,482 Reviews

1,482 Reviews of Toyota of Richardson - Service Center

Sort by
July 12, 2025

I’ve been here for service several times and have always gotten good service. Sometimes the wait is longer than others, but I expect that. More

by Diana Lansing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey
July 12, 2025

This 5-star review is specifically for Dalton in the Service Center. I’ve worked with him for years—first at Toyota of Plano and now at Toyota of Richardson—and I was more than happy to follow him here. More

by ALEXKAZMIERSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Lee
July 11, 2025

Great service at toyota of richardson. I've never had a bad visit here. Thank you! More

by Ch4se
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Anne
July 09, 2025

The service was quick and thorough. And I appreciate Beth for her amazing service and communication. More

by Jahedur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Anne
July 05, 2025

My service rating was excellent. That is a rating of 5. Thanks for the entertainment also. It will help take me a week to adjust the driver seat, mirrors, height of the seat, etc. More

by o.gumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
July 05, 2025

My advisor Casey was pleasant and straightforward. The service was timely as well. The ladies at the payment counter were also polite and professional. More

by cjones_t3z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
July 03, 2025

From the time I scheduled to driving up to service recommended to cost breakdown to getting my car back…. Service was awesome! Patrick was outstanding! Thank you. More

by craftgma09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
July 03, 2025

The person that helped me was Dylon, very professional. He addressed what I needed, offered additional stuff for the car, I declined at this time. He was very efficient. They took care of the car and he le More

by mrb.brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylon
July 02, 2025

Toyota if Richardson were all helpful, kind and quick to get my maintenance done on my vehicle. Thanks More

by Ronstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
July 01, 2025

I think it's ridiculous to charge 3% if using a credit card. Makes the dealership come across as cheap. I think Warren Buffett can afford it. Raise your price a little, but don't come across so cheap. More

by mikemccalman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Lee
1
...