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Toyota of Richardson - Service Center

Richardson, TX

4.9
977 Reviews
Call Service Center (972) 201-9228

977 Reviews of Toyota of Richardson - Service Center

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April 24, 2024

I’ve been taking my car to Toyota of Richardson for more the last couple of years. I’m impressed with the quality of service and friendly staff. More

by Hil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Helpful
April 24, 2024

Casey Stiger was very kind and accommodating. He explained to me how the issue will be fixed… since the issue is just a defective part, dealer will order the part to replace the defective part an More

by Carolynmva
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
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Helpful
April 23, 2024

Great service excellent people always informs me of the cost of work. Lee my service advisor is one of the best I have had at this dealership. Michael More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Toyota of Richardson responded

Thank you, Michael! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

Helpful
April 23, 2024

We have owned four Toyotas and have had them all serviced at Toyota Of Richardson with Lee Schuster. I highly recommend Lee and the service team. They are respectful of our time and money. More

by christinereaganloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

Helpful
April 23, 2024

Oliver was great, he was very helpful and informative. Genuinely a nice guy. will work with him again. More

by Cupster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
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Apr 23, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

Helpful
April 21, 2024

Great team all around ,lee, bethann,casey all. very responsive knowledge beyond just toyota and treat customer well More

by shadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

Helpful
April 19, 2024

Good place to get your car fix. Awesome customer service. Oliver was very good. Thanks More

by abekalat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 19, 2024

Very easy to make an appointment. They serviced my car quickly. Very friendly employees They did a great job! More

by Cynthia M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
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Helpful
April 19, 2024

There is a guy's name Oliver , he is the best you'll have in the dealer , service department I always asked for him for my Tav4 and Tundra dor service cause I know he will take care it More

by hectorwilliam412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
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Apr 22, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Oliver, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

Helpful
April 19, 2024

I purchased my car from Toyota of Richardson and continue to return for scheduled service. Toyota of Richardson has always provided excellent service. More

by Tom.hippman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Gallup
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Apr 22, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

Helpful
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