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Toyota of Richardson

Richardson, TX

4.8
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,562 reviews

August 05, 2022

Professional, and personal. Highly recommend to look out for Jon if you want to have a great experience who will take the time and effort into helping you find what you are look More

by Adam Simants
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
Aug 08, 2022 -

Toyota of Richardson responded

Thank you so much for the review, Adam! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 04, 2022

The process of buying my leased car with this dealership was so very easy and the staff was incredibly helpful!! More

by emilykimmich1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Patterson
Aug 08, 2022 -

Toyota of Richardson responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 03, 2022

Jon was very helpful and low pressure. I ended up not getting the car but will definitely return with my business! More

by JLee55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
Aug 08, 2022 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 02, 2022

JP was great. He was patient, knowledgeable, and determined to help me get the vehicle I wanted and within a decent range of my budget. The best part of my experie More

by jmcmurry384
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
Aug 02, 2022 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

July 29, 2022

Jon was very knowledgeable, helpful, and friendly. This was one of the best car buying experiences I have ever had. More

by Aigaither
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe, Jon Patterson
Jul 29, 2022 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 28, 2022

Robert was very helpful with the sales process. I’m very happy with my new 4Runner More

by trowe1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 21, 2022

Went in with a budget, and exactly what I wanted. He brought us two vehicles with exactly what I asked for and after some back and forth and fighting on his end we were able to make a deal! He was ve More

by Meagan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
Jul 26, 2022 -

Toyota of Richardson responded

Thank you so much for the review, Meagan! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

July 18, 2022

The dealership was clean and very open to people walking around the lot to look at the available selection of vehicles. More

by rodz.jr1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
Jul 19, 2022 -

Toyota of Richardson responded

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

July 16, 2022

Absolutely DESPICABLE behavior from the Toyota of Richardson dealership, particularly CURT MILLS of the Finance Department. We had finished all of our paperwork and had finalized our sale for a car a More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curt Mills
July 09, 2022

Excellent customer service with timely response to inquiries. Staff members always ready to help. Fawad Jafri as a point of contact is very professional and reasonable. More

by FF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad Jafri
Jul 11, 2022 -

Toyota of Richardson responded

Thank you for taking the time to rate us. We'd love to hear additional feedback from you. If you'd like to share more, you can contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

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