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Toyota of Richardson
Richardson, TX
2,595 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,595 reviews
June 17, 2022
If you’re considering a Toyota, pick a different dealership. Overheard male employees making inappropriate comments about their female coworkers. No one seemed very trustworthy or willing to work wi dealership. Overheard male employees making inappropriate comments about their female coworkers. No one seemed very trustworthy or willing to work with us. Go somewhere else. More
by wormier.donor0i
Employees Worked With
June 16, 2022
Highest praise and recommendation for Toyota of Richardson. Saad, Curt, Justin, and Rob were all terrific! Can’t say enough good things about them. Go see them for your next vehicle purchase if Richardson. Saad, Curt, Justin, and Rob were all terrific! Can’t say enough good things about them. Go see them for your next vehicle purchase if you value a great deal and superb customer service. They really go the extra mile for their customers. Brad Jn316 More
by bwmmay
June 14, 2022
bought a car on May 21, a Toyota CHR, I did not like the customer service, the employee looked tired and did not want to attend. They charged me almost 5000 dollars of administrative expenses when I asked h customer service, the employee looked tired and did not want to attend. They charged me almost 5000 dollars of administrative expenses when I asked him, he said it was to guarantee that the car would be good and complete. When they delivered it to me it had a low tire, I did not find the manual, they only gave me a key, you do not have mats. More
by Jacqueline Delgado
Employees Worked With
June 04, 2022
Jon was amazing! Really patient and understanding with our doubts, he really made our purchase a great an easy experience! Thank you again; we will definitely be back Really patient and understanding with our doubts, he really made our purchase a great an easy experience! Thank you again; we will definitely be back someday for that 4Runner! More
by DanJordan
May 30, 2022
We found a perfect vehicle at a good price. We actually were planning to purchase the car sight unseen, drive up to the area for an event and pick-up the car during our visit. We spent all da We actually were planning to purchase the car sight unseen, drive up to the area for an event and pick-up the car during our visit. We spent all day back and forth on phone, email and text. Passed off to multiple sales reps. They first suddenly increased the price of the car, then "honored" the original price only to add $2995 as a "dealer loyalty program" for their services (who does this?!?) . No services or incentives offered with this "program" but rather for their procurement & conditioning of the car. Conveniently, this charge was the price difference from the "honored" price. Told them to delete the line item, match the interest rate like they promised and then suddenly there is no room for customer service. We ended up not purchasing. Never have we ever encountered this type of dishonest sales practice and terrible customer experience in the years we’ve bought new or used cars! Found all over the internet that this dealership practices up-charging their customers like this regularly! Read your offers and make sure you don't get scammed by this dealership! More
by Dr.Cee43
May 30, 2022
I can’t express how great Jon is! He is extremely knowledgeable in the vehicle field. He asked questions about my lifestyle and personal life to help me find a vehicle that matched me He is extremely knowledgeable in the vehicle field. He asked questions about my lifestyle and personal life to help me find a vehicle that matched me and my family perfectly!! Thanks Jon!! More
by megboozer
Employees Worked With
Jon Patterson
May 25, 2022
Amazing sales experience. Jon was clearly interested in my being happy with my purchase. Low pressure but heavy on finding the right fit. Great personality, treated me like a Jon was clearly interested in my being happy with my purchase. Low pressure but heavy on finding the right fit. Great personality, treated me like a valued customer even though I didn't finance here. Highly recommend buying your car from Jonathan. More
by yasminmcgain
Employees Worked With
Jon Patterson
