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Toyota of Richardson
Richardson, TX
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,560 reviews
February 26, 2022
First time financing a vehicle and Theo was amazing at making it happen. Definitely would recommend him to anyone making it happen. Definitely would recommend him to anyone More
by Keeleighburnam
Employees Worked With
February 24, 2022
Rob was very helpful and efficient. He answered all of our questions and helped find a solution to our needs/concerns. He answered all of our questions and helped find a solution to our needs/concerns. More
by Chloe11516
Employees Worked With
February 24, 2022
Jon was so thoughtful and asked all the right questions. Best guy ever! I love my new BLACK SPARKLING SUV. He helped me get out of two monster loans into one fabulous new set of hot wheels. Best guy ever! I love my new BLACK SPARKLING SUV. He helped me get out of two monster loans into one fabulous new set of hot wheels. More
by rlancaster1
Employees Worked With
Jon Patterson
February 22, 2022
Took vehicles there for service since 2002. Excellent service was the reason we bought our 2019 RAV4 there. Sales experience in 2019 was also great. So we were disappointed when we took Excellent service was the reason we bought our 2019 RAV4 there. Sales experience in 2019 was also great. So we were disappointed when we took them up on their trade in offer. The letter offered up to $35k for the 2019 and offered a 2022 model for MSRP, about $35.8k. We were lowballed on the trade in offer...only offered $29k with no explanation (KBB trade in at the time was $33k). Then they asked $42.5k for the 2022 and only went as low as $40.5k. I have no issue with offers as long as they can be justified. Just be up front. If you're going to tack on a premium over MSRP, just say so up front. Don't mislead us, draw us in, then switch. And have a good explanation for a trade in offer. I have to justify my recommendations and numbers at my work too. Maybe the man I worked with was overridden but at least tell us that and let us talk to his boss or appraiser. We have had very, very good experience before and aren't going to let this one make us decide to not ever buy from them again. But an up front approach and a sound justification would be appreciated. More
by Dodger44
Employees Worked With
UD Agouwa
February 20, 2022
Jon was awesome her answered every question I had perfectly. Made me feel welcome and was the highlight of the dealership. If you want a salesman who actually cares ask for Jon! perfectly. Made me feel welcome and was the highlight of the dealership. If you want a salesman who actually cares ask for Jon! More
by Lmcallknight
Employees Worked With
Jon Patterson
February 19, 2022
Toyota of Richardson is a great dealership and super friendly. Jon Patterson is the best, not pushy at all and got me in and out fast with a car I love! friendly. Jon Patterson is the best, not pushy at all and got me in and out fast with a car I love! More
by Jonihennessee80
Employees Worked With
Jon Patterson
February 19, 2022
Toyota of Richardson was very professional and courteous. They gave me a good deal on my trade-in and sweet me up with a nice new vehicle. They gave me a good deal on my trade-in and sweet me up with a nice new vehicle. More
by Drew Adams
Employees Worked With
February 19, 2022
Very responsive, to the point, and relational. Even if one staff member was busy, they were quick to find someone else to help us. One of the best Toyota inventories in DFW! Even if one staff member was busy, they were quick to find someone else to help us. One of the best Toyota inventories in DFW! More
by Eric Porter
