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Toyota of Richardson

Richardson, TX

4.8
2,784 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,784 reviews

August 19, 2023

Richardson Toyota dealership has very good service and they are very supportive! I got a free oil change and it was great. More

by Ngun Chin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future service needs. --Maria Arenas, Customer Relations Manager

August 16, 2023

Lee was great and helpful as always. Team did a great job and was done timely. More

by RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

August 16, 2023

I was treated very Curtiously. The sales clerk was insightful about future maintenance. My car was completed fast. More

by JonathanRaabe@my.unt.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver, and one other
Aug 17, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

August 16, 2023

Always great service from this dealership. They are very thorough and conscientious. Always confident in using them. More

by Texasprius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix
Aug 16, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

August 16, 2023

12:30 appointment for oil change and low tire light. It’s now 3:30 and they finally did oil change, but sent text there was a nail in tire that was 2/32 and could not be patched, wanted $365 for one tir More

by Txlakeluvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Fantastic service and staff at this location. it was great. Thx. Indeed, indeed. Indeed. Indeed. More

by Danny
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver
Aug 17, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 15, 2023

I have used Toyota Richardson service center for approximately 10 years for servicing my Sienna and they always do a great job. My favorite part of working with them is my service advisor (Lee) as h More

by Tina F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience, Tina. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

August 15, 2023

Lee Schuster is the reason I drive to Richardson for my vehicle maintenance! I serviced my 2002 4- Runner & now my 2018 4-Runner here. More

by janag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Toyota of Richardson responded

I am glad to hear our team member, Lee, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

August 15, 2023

Was a very long wait and just not to good for the time otherwise the people were good More

by jboyer347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We apologize for the lengthy wait time, but we thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

August 15, 2023

My service provider was an excellent guy. He explained everything clearly and helped me with what needed to be done. I will surely come again for all my car maintenance. More

by nem nhean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Timothy Hogue
Aug 16, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

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