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Toyota of Richardson

Richardson, TX

4.8
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,586 reviews

August 15, 2021

When I went to Robert to trade in my vehicle, I was beyond frustrated. But, Robert made the process of getting a new car as seamless as ever!! He and his team have a type of efficiency other dealership More

by Brandie Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrell Pinnock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Toyota of Richardson responded

I am happy to hear our team was able to help, Brandie. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Jonathan Glasscock, Customer Loyalty Director

August 11, 2021

Everyone was nice and friendly would definitely buy another vehicle from Toyota of Richardson. Everyone was so helpful . Darryl Golter was so nice and friendly so helpful in getting my Interest rate a More

by Mesquite0011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Golter
Aug 11, 2021 -

Toyota of Richardson responded

Glad we could help, Mesquite! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

August 11, 2021

My salesperson (Theo Jones) was very professional, but more importantly personable and trustworthy. I can say that my overall purchasing experience was excellent from start to finish. Thank you Toyota of More

by tony.artnak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Mills
Aug 12, 2021 -

Toyota of Richardson responded

I'm happy to hear it, Tony! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jonathan Glasscock, Customer Loyalty Director

August 07, 2021

This dealership made me feel at home and part of the family. Robert did an amazing job at finding me my first car. He knew the answers to my questions before I even asked them. He made the experience su More

by Tatyana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Toyota of Richardson responded

Thank you for the kind words, Tatyana! I am happy to hear that we could help. Please let me know if you need anything else. --Jonathan Glasscock, Customer Loyalty Director

August 03, 2021

I had a wonderful experience with people I could trust! Purchasing my car was an easy experience and FAST, with zero games, unlike many dealerships! More

by eycavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar, Brian
Aug 04, 2021 -

Toyota of Richardson responded

Thank you for the kind words, Eycavin! I am happy to hear that we could help. Please let me know if you need anything else. --Jonathan Glasscock, Customer Loyalty Director

July 29, 2021

My experience was great from start to finish. I did not have any issues with purchase or finance. Rob was great. He kept me updated on what was going on. Rob ensured I had a loaner while I waited for my ne More

by Alexis A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Toyota of Richardson responded

I am happy to hear our team was able to help, Alexis. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Jonathan Glasscock, Customer Loyalty Director

July 20, 2021

My first time going there and it was the best experience ever i got the car i wanted thanks to Rob bauer that did everything to make it happen !! More

by pl204817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

July 20, 2021

Robert Bauer was amazing and found us the perfect truck for my family! 10/10 would recommend him to ANYONE trying to get a vehicle! Will definitely go back! More

by amberstephens.as
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Toyota of Richardson responded

Thank you for sharing your experience, Amber! We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Jonathan Glasscock, Customer Loyalty Director

July 19, 2021

Rob was a pleasure to work with! I found a car online and made my way to the dealership. I didn't like it at all... he asked me what I was looking for and pulled the car up, it was a perfect match! He was kn More

by Danielle Chapa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Toyota of Richardson responded

Thank you, Danielle! I am so happy to hear it. We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Director

July 06, 2021

Rob is Absolutely the BEST!!!! He was truthful, patient, and very nice. He didn't waste my time and he was ready to help. He answered all my questions truthfully and he made my car buying experience easy an More

by tbrowning26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Toyota of Richardson responded

Thank you! We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

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