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Toyota of Richardson

Richardson, TX

4.8
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,586 reviews

February 21, 2021

Thrives!!! Stole $10000 from me claiming the car had an option that it didn’t, that costs $10000!!! Refuse to compensate me !!! Run from these xxxxxxxx!!! They will be speaking to my lawyer and may be c More

by guebs007
Price
Recommend Dealer
No
Employees Worked With
Dorel
Feb 22, 2021 -

Toyota of Richardson responded

Hi. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to get more information about your experience to see what we can do to help. Please reach out to me, Jonathan Glasscock, at Jglasscock@vtaig.com.

Feb 22, 2021 -

guebs007 responded

Just emailed you

February 10, 2021

Theo was friendly and helped us find exactly what we wanted as far as a new larger car for our growing family, quite quickly! We sat with him and he found a couple options within minutes and we struggle More

by shel0512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Toyota of Richardson responded

I'm so happy to hear we could help! We thank you for being a Toyota of Richardson customer, and we look forward to serving you again! --Jonathan Glasscock, Customer Loyalty Manager

February 09, 2021

I just bought a car from Theo. He is the best. He helped me choose a car that fits my budget. I am so happy with my new car. Thanks Theo More

by Kayla
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Toyota of Richardson responded

Thank you, Kayla! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Manager

February 04, 2021

Everyone was friendly and very accommodating. Very polite, I am very thankful for my visit to the dealership. I will definitely go back to purchase other vehicles. More

by sommertaylor2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Toyota of Richardson responded

Thank you for sharing your experience, Sommer. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Jonathan Glasscock, Customer Loyalty Manager

January 29, 2021

Awesome service...Make a good deals whit Theo...Ask for Awesome service... Make a good deals whit Theo... Ask for him.. He helps you all the time and tries to get you to go out with the vehicle you want More

by valent89.02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Toyota of Richardson responded

Thank you, Valent! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Manager

January 28, 2021

This review is for Theo Jones. His attitude and character was very kind and approachable never did I see any signs of aggressiveness. He worked with me and understood my needs. He's a salesman w More

by Dominic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Williams, Aaron Grimshaw
Jan 29, 2021 -

Toyota of Richardson responded

Thank you for the kind words, Dominic. I am happy to hear that we could help. Please let us know if you need anything else. --Jonathan Glasscock, Customer Loyalty Manager

January 27, 2021

I would definitely recommend Hector for whoever wants to buy a car in the near future! He helped with everything I needed and made the whole car buying process satisfactory. More

by Camcaveny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Jan 29, 2021 -

Toyota of Richardson responded

Thank you, Camcaveny! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Manager

January 26, 2021

Hector was fantastic! He was attentive to what we where looking for and did the work to deliver all while sharing words of wisdom! Amazing More

by P. Jimenez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Williams, Hector Santiago
Jan 27, 2021 -

Toyota of Richardson responded

Thank you, Jimenez! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Jonathan Glasscock, Customer Loyalty Manager

January 22, 2021

Our son, my husband and I were so pleased with the service that Robert provided us regarding the Tacoma that we purchased for our son turning 16. He truly delivers a premiere customer experience that More

by Kim G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Toyota of Richardson responded

Thank you for the kind words, Kim! I am so happy to hear that we could help. Please let me know if you need anything else in the future. --Jonathan Glasscock, Customer Loyalty Manager

January 18, 2021

Brian Johnson was very helpful and understanding. I felt very at ease with him talking about my credit issues. Thank you Brian Johnson . My family is happy with the Highlander More

by RJM6764
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Jan 19, 2021 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Please let me know if you need anything else. --Jonathan Glasscock, Customer Loyalty Manager

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