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Toyota of Richardson
Richardson, TX
2,558 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,558 reviews
July 11, 2020
Working with Ouss was really easy. He helped answer all of our many questions and explain the criteria of the vehicles and what our options were. of our many questions and explain the criteria of the vehicles and what our options were. More
by Satre.kelly
Employees Worked With
July 11, 2020
Teddy very helpful Take care customer everything in Teddy very helpful Take care customer everything in process of buying car..... I love Teddy and recommend to anybody looking for car New or Use Teddy very helpful Take care customer everything in process of buying car..... I love Teddy and recommend to anybody looking for car New or Use More
by Ngun Chin
Employees Worked With
July 11, 2020
I bought a 2017 Camry with Ted Luu at Toyota of Richardson. He is very enthusiastic and knowledgeable, know everything about cars, help me from A to Z during sales process. Recommend to everyone lo Richardson. He is very enthusiastic and knowledgeable, know everything about cars, help me from A to Z during sales process. Recommend to everyone looking for a car. More
by Minh Tran
Employees Worked With
July 10, 2020
I recently purchased a Toyota Sienna from Toyota of Richardson. From the time that I entered the building I was greeted with nothing but friendly faces and helpful people. Robert Alicea was my salesman Richardson. From the time that I entered the building I was greeted with nothing but friendly faces and helpful people. Robert Alicea was my salesman and he was so attentive. He wanted to know the type of vehicle I was interested in and wanted to make sure that it would not only suit my needs but also my family needs as well. He also introduced me to a member of management by the name of Derrell Pinnock and he was just as helpful. Derrell answered every question that I had that I forgot to ask Robert. They both wanted to make sure that my vehicle needs were completely met and that I was completely satisfied with my purchase. I would recommend this dealership to ANYONE in the market of purchasing a vehicle new or used because they are all about customer service! More
by t.sharneke
July 10, 2020
Teddy was very helpful and knowledgeable. He helped my wife and buy our first Toyota Tacoma. We definitely recommend his kindness and expertise to anyone. wife and buy our first Toyota Tacoma. We definitely recommend his kindness and expertise to anyone. More
by Timothyp89
Employees Worked With
July 10, 2020
I really appreciate the effort of Mr Theo Jones in helping us secure what we needed. He was of immense help and I recommend him and the dealership. helping us secure what we needed. He was of immense help and I recommend him and the dealership. More
by Okot
Employees Worked With
July 09, 2020
Theo was kind, helpful and reasonable. He helped us test 8 cars, spent 8 hours over 2 days and we finally found what we were looking for! 8 cars, spent 8 hours over 2 days and we finally found what we were looking for! More
by bluej42
Employees Worked With
July 09, 2020
I have always been impressed with the selection of vehicles at ToR. I have also been impressed with the friendliness of all of the employees. The staff is happy and they go out of their way to make y vehicles at ToR. I have also been impressed with the friendliness of all of the employees. The staff is happy and they go out of their way to make your experience outstanding. I will recommend ToR to my friends and family! Thanks to Theo for finding my 2018 Camry! It has been an awesome car!!! More
by Kevin H
July 09, 2020
Great customer service. Make sure you're prepared and not over look anything. Spend as much time needed to inspect your deal (take it home if necessary) and to inspect the car before you drive it off the lot over look anything. Spend as much time needed to inspect your deal (take it home if necessary) and to inspect the car before you drive it off the lot. I did a second inspection once I got home and notice one of the rims of my car was damaged, thankfully they did the right thing and fixed it. Dexter and Brandi helped me immensely to sort out an issue in sales. More
by carlosme
