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Toyota of Richardson
Richardson, TX
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,560 reviews
June 28, 2020
Jewel was cheerful, super nice, not pushy, efficient, very knowledgable and patient. The process was smooth and quick. I knew what I wanted and they were able to accommodate to my wants and needs. very knowledgable and patient. The process was smooth and quick. I knew what I wanted and they were able to accommodate to my wants and needs. More
by Lana
Employees Worked With
June 27, 2020
John Phan was wonderful! He was helpful and kind and really made our car buying experience a pleasant one! We are very happy with all the service we received at Toyota of Richardson. I would highly reco really made our car buying experience a pleasant one! We are very happy with all the service we received at Toyota of Richardson. I would highly recommend John to anyone looking to purchase a vehicle! More
by Jendy28
Employees Worked With
John Phan
June 27, 2020
The experience exceeded my wildest expectations!!! Even though I'm a woman, I felt nothing but respect and courtesy, unlike at other dealerships. The process was fast and stress-free. Brian Johnson and Tr though I'm a woman, I felt nothing but respect and courtesy, unlike at other dealerships. The process was fast and stress-free. Brian Johnson and Tracy Brown were such a pleasure to work with, please ask for them! (And don't get me started on the amazing deal and the car's perfect confirm). Bravo! More
by G. Harrison
June 26, 2020
Added $1,695 upcharge to used car quote We visited Toyota of Richardson to look at a specific used car they had just received in inventory. The salesperson we were assigned allowed us to te We visited Toyota of Richardson to look at a specific used car they had just received in inventory. The salesperson we were assigned allowed us to test drive the car and answered the questions we had. After driving the car and sitting with the salesperson we made a verbal offer on the car. Salesperson left to speak with a sales manager, and came back with a written document for the advertised asking price of the car, plus an upcharge of $1,695. When we asked what this was for he stated "an extra key, floormats, and service". I was quite surprised at this ploy to add profit to the dealership; adding almost 9% to the advertised price of the car is shady practice in my opinion. We thanked him for his time and left the dealership. We won't be back, and I wouldn't recommend this dealership to others. More
by Tim
Employees Worked With
Jerry Purnell
June 26, 2020
Process was quick and as agreed upon. Started the process over the phone and had no surprises at the dealership. Very pleased with the dealership and truck over the phone and had no surprises at the dealership. Very pleased with the dealership and truck More
by Rbowling
Employees Worked With
Omar Dibbeh, Hector Santiago
June 26, 2020
Thanks to Hector we were able to get our new Highlander. He is very professional, knowledgeable and helpful. We will definitely Be recommending Toyota Of Richardson to our family and friends. He is very professional, knowledgeable and helpful. We will definitely Be recommending Toyota Of Richardson to our family and friends. More
by Dianaoleaflores
Employees Worked With
Nick Williams, Hector Santiago
June 26, 2020
I had a pleasant experience here from the moment I walked in the service provided was impeccable definitely pleased with this store and I absolutely love my car in the service provided was impeccable definitely pleased with this store and I absolutely love my car More
by SL.Smith
June 26, 2020
Hi my name is James, I had a wonderful time dealing Hi my name is James, I had a wonderful time dealing with Derrell pinnock and fluid process, good hospitality! Thank you for the camry Toyota Of Ric Hi my name is James, I had a wonderful time dealing with Derrell pinnock and fluid process, good hospitality! Thank you for the camry Toyota Of Richardson More
by Mr. James
Employees Worked With
June 26, 2020
Super NICE, love my car!!! Would definitely recommend this dealership!! My salesman was knowledgeable about the cars and really nice I looked at 2 before I found THE ONE because Would definitely recommend this dealership!! My salesman was knowledgeable about the cars and really nice I looked at 2 before I found THE ONE because I wasn't really sure about what I wanted. The process was smooth and hassle free. More
by Happi10
Employees Worked With
Tracy Brown
June 26, 2020
I visited this particular store recently, and had strong feeling about buying specific car for my family. They didn’t have the model I wanted so Help me find a better and more sufficient vehicle :) . They’r feeling about buying specific car for my family. They didn’t have the model I wanted so Help me find a better and more sufficient vehicle :) . They’re the BEST ! definitely coming in the future More
by Sam trout
