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Toyota of Richardson

Richardson, TX

4.8
2,595 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,595 reviews

July 10, 2020

Had an issue in sales but Brandi resolved it quickly and efficiently. I greatly appreciate her, please keep her employed there for a long time. More

by Cw9cars
Recommend Dealer
Yes
Employees Worked With
Brandi Binkley
Jul 10, 2020 -

Toyota of Richardson responded

Thank you for your kind words and I am always here to help! Please let me know if you need anything further in the future. Have a great day! -Brandi

July 10, 2020

Teddy was very helpful and knowledgeable. He helped my wife and buy our first Toyota Tacoma. We definitely recommend his kindness and expertise to anyone. More

by Timothyp89
Recommend Dealer
Yes
Employees Worked With
Ted Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

July 10, 2020

I really appreciate the effort of Mr Theo Jones in helping us secure what we needed. He was of immense help and I recommend him and the dealership. More

by Okot
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

July 10, 2020

I recently purchased a Toyota Sienna from Toyota of Richardson. From the time that I entered the building I was greeted with nothing but friendly faces and helpful people. Robert Alicea was my salesman More

by t.sharneke
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrell Pinnock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Brandi Binkley, Customer Loyalty Manager

July 09, 2020

Great customer service. Make sure you're prepared and not over look anything. Spend as much time needed to inspect your deal (take it home if necessary) and to inspect the car before you drive it off the lot More

by carlosme
Recommend Dealer
Yes
Employees Worked With
Dexter Tchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Santiago, Brandi Binkley
July 09, 2020

Theo was kind, helpful and reasonable. He helped us test 8 cars, spent 8 hours over 2 days and we finally found what we were looking for! More

by bluej42
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager

July 09, 2020

I have always been impressed with the selection of vehicles at ToR. I have also been impressed with the friendliness of all of the employees. The staff is happy and they go out of their way to make y More

by Kevin H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Pacheco , Aaron Grimshaw
July 08, 2020

We are returning customers for this dealership. They always treat you like family and have great deals. Our experience here is always a positive one. More

by Darndest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Tunstall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Mahmood
Jul 09, 2020 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Brandi Binkley, Customer Loyalty Manager

July 08, 2020

Theo was incredibly helpful and patient with our process of purchasing our used car. Theo made sure we were taken care of in the highest order. I will be recommending Theo to whoever is looking for a used c More

by Jon H
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grimshaw
Jul 09, 2020 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Brandi Binkley, Customer Loyalty Manager

July 08, 2020

Cody was awesome, extremely friendly and personable. He did what he could to get us a great Tacoma. Will recommend him to friends and family who are in the market for a new car! More

by Asanchez94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Tunstall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager

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