Toyota of Richardson

Tracy and Toyota of Richardson gave me a great deal on my trade in. I was in and out in less than two hours. I <3 Toyotas! trade in. I was in and out in less than two hours. I <3 Toyotas! More

Hector was Great!!! He not only make the process easier but also he is super friendly and knowledgeable, it took me only a couple of hours! with Hector I felt secure wi He not only make the process easier but also he is super friendly and knowledgeable, it took me only a couple of hours! with Hector I felt secure with my decision and I will recommend him to everyone I know! More

Tracy and Si were great to work with. Tracy was extremely thorough and made this car buying experience one of our easiest and best. Would definitely use them again. extremely thorough and made this car buying experience one of our easiest and best. Would definitely use them again. More

Excellent sales experience - respectful and not pushy I'm going to keep this short - if you want to be treated respectfully and get a good deal on a car, then just go see Aaron Grimshaw at Toyota of Richa I'm going to keep this short - if you want to be treated respectfully and get a good deal on a car, then just go see Aaron Grimshaw at Toyota of Richardson. You can thank me later. More

I went to three different Toyota dealerships looking for a specific car. Toyota of Richardson by far had the best layout, it was very welcoming, and all the staff were very friendly and helpful. I’m glad I a specific car. Toyota of Richardson by far had the best layout, it was very welcoming, and all the staff were very friendly and helpful. I’m glad I had the opportunity to buy from Robert. He surpasses the expectations set by the numerous awards laid out around his desk. He was very knowledgeable about the car, he answered every question with enthusiasm, and he provides a comfortable atmosphere throughout the entire process of the purchase. I would gladly do business with Robert and Toyota of Richardson again. More

Bought my RAV4 last month less than 300 miles and the battery quit they won’t do anything about it unless I want to pay $172 for a new battery. They must think I’m stupid. It’s not a hybrid. Proves there battery quit they won’t do anything about it unless I want to pay $172 for a new battery. They must think I’m stupid. It’s not a hybrid. Proves there only interested in sales. Taught me a lesson More

Roberts very transparent, he doesn’t sugar coat things. I purchased a used 2017 work truck from his lot that wasn’t in good shape, rather than try telling me the good about it, he made sure that every proble purchased a used 2017 work truck from his lot that wasn’t in good shape, rather than try telling me the good about it, he made sure that every problem on the vehicle was fixed for me, dents, paint, trim and ever interior. I had planned to purchase this truck as is, Robert made sure I left there feeling like I had a new truck in my hands. Thank you. More

We got great service. Tracy was absolutely wonderful. Everybody there was so personable & accommodating. Best of all we got great prices for my car, my daughter's car as well as for her husband's car. Everybody there was so personable & accommodating. Best of all we got great prices for my car, my daughter's car as well as for her husband's car. More

Poor Customer Service Vehicle was disgusting during test drive. We were advised it had not been detailed nor serviced, but were promised the tires would be changed, oil cha Vehicle was disgusting during test drive. We were advised it had not been detailed nor serviced, but were promised the tires would be changed, oil changed, and interior/exterior detailed. We were told to wait 4 hrs after the deal was done to get our new vehicle, even though we had been at the dealer since 9 am. After more than five hours, we received a call that the vehicle was not ready to be picked up. We agreed to the new time because we wanted the vehicle all these things to be done with the vehicle. The next day, more than 24 hrs after the deal was completed, we picked up the vehicle. No new tires, even though when we asked the salesman we were told they were new tires. No RO showing, sticker, or any indication that the oil was changed. No interior mats as promised. And once we left, the tire pressure light came on. We called the dealer and spoke with Used Car SM, Aaron, who just read off the RO and adv we could come in but looks like they had already done a lot to the car in service. We brought the vehicle back, only for them to take up 2 more hours of our lives and tell us the car wasn't getting new tires and everything else seemed fine. Beyond disappointed, we just left without any new tires or interior mats as promised and the tire pressure light came back on as we left. While these issues are minor, the Customer Service received by the Sales Manager and outright lies from the Salesman were enough for us to never want to go back to this dealer and to advise others to not go there either. More

Excellent service! Came here with my wife and we left extremely pleased with how we were treated. Bought a Tundra and although the price was initially too high the agent Came here with my wife and we left extremely pleased with how we were treated. Bought a Tundra and although the price was initially too high the agent was able to work with us and lower the interest rate along with extra perks! Thank you to Saad he was kind, patient and ultimately got us a great deal! More