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Toyota of Richardson

Richardson, TX

4.8
2,558 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,558 reviews

February 23, 2019

2019 corolla purchase feedback Aaron (Sales) and Nicholas(finance) were amazing. Really helped yo understand the process and made the purchase easy and exciting. Thanks. Will defin More

by Am007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron morgan. Nicholas (sales).
Feb 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 23, 2019

Great experience I was in the market for a Hyundai Tucson and found one at Toyota of Richardson. Daniel and Khalid were very helpful and things went smoothly. I am ver More

by Biddie75089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Sullivan, Khalid Ettarfaoui
Feb 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 23, 2019

Tacoma Both Lonnie and Syed made the experience great. First time new car buyer and the process was very streamlined. They had a nice promotional rate on a More

by Lancelot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 22, 2019

Friendly Folks! Always a pleasure doing business with this group. Crystal M is outstanding! The shuttle drivers were very attentive to seeing I got to and from in a More

by mconn1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Feb 25, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

February 22, 2019

15K Toyota Care service Jesus Castillo was friendly and efficient in getting my Sienna in and out accomplishing the service and alignment in a reasonable amount of time. He More

by Nancy20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Feb 25, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 21, 2019

Toyota RAV4 Repair The only negative comment I have is that my original service manager, Easy Newsome, is still on this list and also on the list of available service ma More

by Rav4owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrystal
Feb 22, 2019 -

Toyota of Richardson responded

Hey there, thanks for bringing this to our attention. I apologize that our service advisor list has not been updated and we will work on getting it updated as soon as possible. If you have any more questions or concerns, please reach out to me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com.

Feb 22, 2019 -

Toyota of Richardson responded

Hey there, thanks for bringing this to our attention. I apologize that our service advisor list has not been updated and we will work on getting it updated as soon as possible. If you have any more questions or concerns, please reach out to me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com.

February 21, 2019

Excellent The way that they babysit their customers And also they Also going extra mile just to satisfy the customers So far my two visit Satisfying me ver More

by Wwshawaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald , Scott King
Feb 22, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

February 19, 2019

great customer service A wonderful experience. All the people were extremely knowledgeable and helpful. Randy worked hard Nick did a great job and the service staff prepared More

by Bill58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in finance really nice man. Very friendly and didn’t try to push on things, Randy George, Brad Clark
Feb 20, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 18, 2019

Very friendly and patient. Listened to our situation and helped us to find the best deal for the car that we wanted. Very nice people. More

by Rd8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Webb, nick williams,
Feb 20, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 18, 2019

Maintenance Overall pleasant experience. Rodrigo managed and explained everything very well. Would have liked better working space in waiting room. All staff was More

by Jimg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodfigo Carone - very goog
Feb 20, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

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