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Toyota of Richardson

Richardson, TX

4.8
2,558 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,558 reviews

February 16, 2019

Service Review Great service. Helpful, professional and efficient. Always excellent service and timely. I’m satisfied with the condition of my car after it’s been se More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 16, 2019

My experience The service that I received was timely and superb. Lee was very professional, friendly and made sure I was comfortable while my car was being serviced More

by Maepop45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 16, 2019

After I shopped all the Toyota dealers in DFW area, Toyota of Richardson was the most professional and best deal by a significant amount! I got exactly what I wanted at the very best price. I'm covered More

by psion5
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 15, 2019

Best service dept in town! Always have my cars serviced at Richardson Toyota and have been doing so for over 10 years. My husband does too. Only exception would if we are out o More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Grier, Alan Bostley
Feb 15, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 12, 2019

Great Customer Service ***** I am so amazed by the level of Customer care & Service that I received & experienced today @ this Dealership, Mr. Jerry & Mr. Sayed are Great Professi More

by Chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Purnell
Feb 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

February 11, 2019

My issues were not addressed Upon checking the service orders and the work performed. I just found out my issue still exists. The service order stated there were bubbles in the More

by Toyota rating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarez
Feb 15, 2019 -

Toyota of Richardson responded

Hello. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com.

February 11, 2019

Good staff reasonable price Good staff excellent service specially Dan Carson sales person and Syed in finance very professional and knowledgeable persons very friendly and respe More

by Farooq46123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Akridge
Feb 15, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 10, 2019

Very nice, on time Everyone in the service center was very professional and courteous . I will come back for service , and probably buy a car in this location in near fu More

by Alicia2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
Feb 15, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 09, 2019

Recall I love the customer service it’s prolly one of the best of any dealership I’ve been to. I would recommend it to everyone. More

by Eddyurizar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermy
Feb 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

February 08, 2019

4Runner limited 2019 I enjoyed my buying experience beginning to end. Sales and finance team was friendly, courteous and professional. All my questions were answered. Ple More

by Donna4runner
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Chris Knighten ,Chris Webb, Faison Mckinnis
Feb 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

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