Toyota of Richardson

Very Positive Experience Service advisor competent and friendly. Work completed when said it would be. Easy to schedule appointment. Donuts and coffee are a nice touch. Pa Service advisor competent and friendly. Work completed when said it would be. Easy to schedule appointment. Donuts and coffee are a nice touch. Payment and check out friendly and efficient. More

Standard 5000 mile service Standard Service on 2010 4Runner with 102 K miles - multi point inspection are always valuable to help plan maintenance requirements on Toyota 4Runner Standard Service on 2010 4Runner with 102 K miles - multi point inspection are always valuable to help plan maintenance requirements on Toyota 4Runner - professional and friendly service advisor More

Very good overall experience. 0 complaints. Very good overall experience..Everyhing was done on time. Staff very friendly and caring.From the person that took the car to the person who brought t Very good overall experience..Everyhing was done on time. Staff very friendly and caring.From the person that took the car to the person who brought the car, everyone was super nice. More

Very positive and helpful. Service representative, Rodrigo Carone, was very professional, helpful and answered my questions. He definitely followed through with a and helpful. Service representative, Rodrigo Carone, was very professional, helpful and answered my questions. He definitely followed through with all the things the car needed. He explained choices and I appreciated that. He also kept me informed. More

Amazing experience Syed Ali and Ouss Mahmoud went above and beyond to make sure all my requests were met while purchasing a new car. I really liked their levels of profe Syed Ali and Ouss Mahmoud went above and beyond to make sure all my requests were met while purchasing a new car. I really liked their levels of professionalism and very positive attitudes. More

Great service, Fantastic Team!! David provides great service on our vehicles. We have a Prius and a 4-Runner. When we drop our cars to him we know he will make sure they are taken ca David provides great service on our vehicles. We have a Prius and a 4-Runner. When we drop our cars to him we know he will make sure they are taken care of like his own car. We appreciate his attention to detail and his outlook towards customer service. We won’t change car brands because of our service guy! More

Toyota Richardson is The Best! All employees including manager are very very nice. And Thomas Pablo is the best! I take my Lexus only to this service and only to Thomas Pablo. He is All employees including manager are very very nice. And Thomas Pablo is the best! I take my Lexus only to this service and only to Thomas Pablo. He is very professional and he is a great guy, the only guy in town who I can trust with my car. I tell to all my friends: “Go to Toyota Richardson. Don’t go anywhere else! And look for Mr Thomas Pablo. Thank you very much! You are the best! More

Arthur is great Ask for Arthur Jacobi’s. He is super helpful. He works to help you understand your needs without being overally aggressive on adding on extra services Ask for Arthur Jacobi’s. He is super helpful. He works to help you understand your needs without being overally aggressive on adding on extra services. Very great customer service. See you at my next service appointment. More

Toyota 4Runner is great, communication needs work I originally went into the Toyota Service center a week ago because I was getting a car inspected. The car was from an outside party and in the end, i I originally went into the Toyota Service center a week ago because I was getting a car inspected. The car was from an outside party and in the end, it didn’t pass inspection. I figured I was at the dealership I might as well look at the used cars and that’s where I met Amine and Jeff. Amine was friendly and was trying to help me find a Highlander. After a little while, his manager Jeff brought up a 4 Runner that had just come in that morning and it was perfect for me. After some negotiating, I bought the car and was very excited. This experience was all fine -"salesy", but to be expected. The issue is that once they had my money, I felt like the whole process slowed down. The communication lacked and that wasn't a great customer experience. It's a week later and I picked up my car last night after the team received a call from Capital One Auto Finance. I'm happy with the car, but not everything is complete. I still have to go in for the visor to be replaced, an the detailing looks rushed. Those are both fine - mostly, I just wished the communication had been significantly better. More

Great I had a great experience for buying from this dealer Because of it sales person and mangers and including finance department . Love to refer friends I had a great experience for buying from this dealer Because of it sales person and mangers and including finance department . Love to refer friends to this dealership More