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Toyota of Richardson

Richardson, TX

4.8
2,669 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,669 reviews

August 15, 2025

Quick, courteous, friendly, helpful, cheerful, thrifty. Choice of different free coffees, three tvs, places to use your computer, indoor plumbing. More

by senabors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Casey (spelling?) service department
August 14, 2025

Lee and his team are excellent ! Lee communicates well and keeps me updated. Everyone is friendly,efficient , and professional. More

by MARGO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Ryan Boyd is probably the most idiotic tool I have ever met. If anyone ever needed a big signed that said "Idiotic Racist" stapled to their forehead it would be this tool. I don't know how someone can ac More

by Paw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Easy to get a service scheduled and very friendly team. Will definitely be returning in the future. More

by DHendo314
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Patrick in the Services Department
August 08, 2025

Excelente atención y servicio por parte de todo el personal, continúen siempre de esa manera! More

by Victor Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

The service department made my visit go smooth. No problems and they kept me up-dated on my progress. I will recommend Toyota of Richardson in the future. More

by Suzyb1437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley and Mitch Burgdorf
August 08, 2025

We encountered a midday maintenance issue. Richardson Toyota professionally resolved our problem. Thank you all… Special thanks to Beth Ann Rose a warm and gracious person… More

by Jerry
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beth Ann Rose
August 08, 2025

Courteous, professional, helpful. They were extremely busy but everyone kept their cool in the summer heat. I was treated as if I was the only one in line of all the cars in line wa More

by jolyn.spradlin
Recommend Dealer
Yes
Employees Worked With
Dylon
August 07, 2025

Drove 45 minutes via the tollroad to look at a used car. Asked how much it was and they added $3995 in dealership fees to the car. Don't waste your time or money. More

by savvy777
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 22, 2025 -

Toyota of Richardson responded

Thank you for bringing this to our attention. We understand your frustration and are sorry to hear that you feel this way about your experience. Your feedback helps us understand where we can improve our communication about all costs associated with our vehicles. We would appreciate the opportunity to discuss this matter further with you. Please contact Maria Arenas at marenas@vtaig.com so we can address your concerns directly.

August 07, 2025

Service manager Patrick went out of the way and did excellent services. He took time to explain current vehicle conditions and recommended services. He also periodically updated vehicle's latest servic More

by Mohammad Momen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick (Lee)
Aug 22, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback about your recent service experience with us. We are delighted to hear that our service manager provided such thorough and attentive care during your visit. It sounds like you received the kind of detailed explanations and regular updates that help make vehicle maintenance feel more transparent and manageable. We truly value customers who take the time to recognize when our team goes above and beyond to ensure excellent service. Your positive experience and kind words about our staff mean a great deal to us, and we look forward to continuing to provide you with the same high level of service in the future.