Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,591 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Contact Dealership
View Awards

1221 N Central Expressway

Richardson, TX

75080

Directions

By Type

Showing 2,591 reviews

June 03, 2025

Very friendly, professional and keeps me updated! Thank you for your service! I appreciate it. More

by 68.ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
Report | Print
Jun 12, 2025 -

Toyota of Richardson responded

Thank you, Ruth, for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. Providing friendly and professional service while keeping our customers informed is our priority. We appreciate your support and look forward to serving you again in the future!

June 03, 2025

Very professional an timely did not have a long time at all , I was in an out, More

by CherriJones4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Toyota of Richardson responded

Thank you for your positive feedback! We are thrilled to hear that you had a professional and timely experience with us. Our team strives to ensure that our customers have a seamless and efficient visit. We appreciate your support and look forward to serving you again in the future!

June 03, 2025

I had a fender bender on my move to Texas last October, and I had my first experience with Richardson Toyota, primarily with their body shop. They set the bar high. Today, I had my first routine service ap More

by Dshastings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Solomon, Kissie Williams
Report | Print
Jun 12, 2025 -

Toyota of Richardson responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that both our body shop and service department met your expectations and provided you with a personable and efficient experience. It’s great to know that we could answer all your questions and deliver a pleasant surprise at checkout. We look forward to welcoming you back for your next appointment!

June 02, 2025

Dylan went above beyond to communicate with me the recommend services that were needed and their costs. This detailed information made it possible for me to make informed decisions that were best for More

by denicerose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jun 12, 2025 -

Toyota of Richardson responded

Thank you, Denice, for your wonderful feedback! We are thrilled to hear that Dylan provided you with exceptional service and clear communication regarding the recommended services. It's fantastic to know that his efforts helped you make informed decisions for your vehicle. We appreciate your recognition of the importance of customer service, and we are proud to have team members like Dylan who consistently strive to exceed expectations. We look forward to welcoming you back and ensuring your continued satisfaction!

May 30, 2025

Waleed helped me pick out my forever car. Great customer service! Curt, very professional and helped secure my payments to my liking. I would recommend both to my friends and family! More

by Nava01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Mills
Report | Print
Jun 06, 2025 -

Toyota of Richardson responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Waleed was able to assist you in finding your forever car and that you appreciated the level of service provided. Our team is dedicated to ensuring that our customers have a seamless and enjoyable experience, and it is wonderful to know that we met your expectations. We appreciate your recommendation to friends and family, and we look forward to serving you again in the future.

May 30, 2025

The staff were courteous and took their time to explain all my service needs from the multi-point inspections. More

by michaeltran9575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Le
Report | Print
Jun 06, 2025 -

Toyota of Richardson responded

Thank you, Michael, for your wonderful review! We appreciate your recognition of our courteous staff and their dedication to providing thorough explanations of your service needs. It’s our goal to ensure that every customer feels informed and valued. We look forward to serving you again!

May 30, 2025

Great place to buy a car and service is included for two years. Bought 3 cars there already More

by Bcarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvin
Report | Print
Jun 09, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We are thrilled to hear that you have had such a positive experience with us and that our service has met your expectations. Buying multiple cars is a testament to your trust in us, and we truly appreciate your loyalty. We look forward to serving you again in the future!

May 30, 2025

Fast service, amazing staff who is willing to go the extra mile. Lobby had comfortable seats and the coffee was great. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
Report | Print
Jun 10, 2025 -

Toyota of Richardson responded

Thank you, Carlos, for your fantastic review! We are thrilled to hear that you experienced fast service and found our staff to be dedicated to going the extra mile. It’s great to know that you enjoyed the comfortable lobby and the coffee as well. Your satisfaction is our priority, and we look forward to serving you again in the future!

May 28, 2025

Had to bring my car back due to a noise. They were true to their word in helping me out with a brand new replacement part much sooner than anticipated. The service tech and Service Manager m More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey and Johnny, Service Dept
Report | Print
Jun 05, 2025 -

Toyota of Richardson responded

Thank you, Jane, for your wonderful review! We are delighted to hear that our team was able to assist you promptly and provide a new replacement part. It’s our goal to ensure that every customer feels valued, and we appreciate your recognition of our service tech and Service Manager. We look forward to serving you again!

May 27, 2025

Glad you open at 7a, overnight drop box option. Thankful you provide a shuttle ride. More

by Simply Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad our 7 AM opening, overnight drop box, and shuttle service are convenient for you. We appreciate your support!

1
2
3
...
260