Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,713 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Contact Dealership
View Awards

1221 N Central Expressway

Richardson, TX

75080

Directions

By Type

Showing 2,713 reviews

October 01, 2025

The work on my car was done in a timely manner and the car was returned cleaner than it went in - especially the windows which have no smudges! Not something I can accomplish. More

by vfholleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Oct 01, 2025 -

Toyota of Richardson responded

We are thrilled to hear about your positive experience with our service team. It's wonderful that your vehicle was completed promptly and returned to you in excellent condition. We take great pride in the attention to detail our technicians provide, especially when it comes to ensuring your car looks its best when you pick it up. Your kind words about the spotless windows truly made our day - we know how challenging it can be to get them perfectly clean. Thank you for choosing Toyota of Richardson and for sharing your experience with others.

October 01, 2025

I am very grateful for Lee, he does a great job of taking care of care of me, I am always pleased with him. More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2025 -

Toyota of Richardson responded

We are thrilled to hear about your wonderful experience with our team. Your appreciation for the exceptional care you receive means so much to us. It brings us great joy to know that you consistently leave pleased with the service provided. We truly value your loyalty and trust, and we look forward to continuing to exceed your expectations with every visit.

September 27, 2025

Well Justin Hogue was my advisor previously but today I found he was promoted which I was fine with. I got Mitch and he was super nice and easy to talk to, gave good estimates on times and handled the appt More

by Tonifarmer75044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Sep 29, 2025 -

Toyota of Richardson responded

We are excited to hear about your positive experience with our service team. It sounds like the transition went smoothly when your previous advisor received his well-deserved promotion. We're thrilled that Mitch provided you with excellent customer service, clear communication about timing, and made your appointment experience pleasant and straightforward. Your feedback about his approachable nature and professional handling of your visit means a great deal to us. We appreciate you taking the time to share your experience.

September 26, 2025

Great service provided by Lee Schuster at Toyota Of Richardson. Lee is very knowledgeable and a pleasure to work with. More

by JEC59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

Toyota of Richardson responded

We are overjoyed to hear about your wonderful experience with our team. It means so much to know that you received excellent service and found our staff to be knowledgeable and enjoyable to work with. We take great pride in providing the kind of professional expertise and friendly approach that makes each customer feel valued. Thank you for taking the time to share your positive feedback about your visit. We truly appreciate your business and look forward to continuing to serve you in the future.

September 25, 2025

In Richardson customer service is very accurate and communicative I can trust the service department. Thank you for your hard work and amability. More

by joamnasalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

Toyota of Richardson responded

Your feedback is incredibly valuable to us. We truly appreciate you taking the time to share your experience with our service department. It means so much to hear that you found our team to be precise and clear in their communication, and that we have earned your confidence. Building that level of trust with our customers is what we strive for every day. We are grateful for your recognition of our team's dedication and friendly approach. Thank you for choosing Toyota of Richardson for your automotive needs.

September 23, 2025

The work authorized was completed on time, as promised, and the price charged was fair. Beth Anne is a wonderful communicator, and the process was as painless as vehicle service can be. More

by Budrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
Report | Print
Sep 23, 2025 -

Toyota of Richardson responded

We are honored to hear about your positive experience with our service team. It's wonderful to know that we completed your authorized work on time as promised and that you found our pricing to be fair. We're especially pleased that our communication made the vehicle service process as smooth as possible for you. Your feedback about the timeliness, fairness, and clear communication throughout your visit means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to serving you again.

September 23, 2025

I have never had a problem with the dealership Lee always does a great job More

by Glen34301940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Toyota of Richardson responded

Thank you immensely for taking the time to share your wonderful experience. We are delighted to hear that you have consistently received excellent service and that our team has been able to meet your expectations every time you visit. Your confidence in our dealership means everything to us, and we truly appreciate customers like you who recognize the dedication our staff brings to providing outstanding service. We look forward to continuing to serve you with the same level of excellence you have come to expect.

September 23, 2025

Great service and great Toyota representative, Jesse! Thanks for your great help and caring attitude! More

by brendathomas71551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Sep 24, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback about your experience with us. We are thrilled to hear that you received excellent service and felt cared for during your visit. Your kind words about our team member's helpful approach and dedication mean so much to us. We truly value customers like you who take the time to recognize outstanding service. We look forward to continuing to serve you with the same level of care and professionalism in the future.

September 22, 2025

When I bought my car there in September of 2024, it was a quick seamless experience; and I have gotten my car serviced there twice since then and both experiences have been exceptional. More

by mbing1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 23, 2025 -

Toyota of Richardson responded

We are ecstatic to hear about your wonderful experience with us! It's fantastic that your car purchase in September was smooth and efficient, and we're thrilled that your service visits have continued to exceed your expectations. Your feedback means so much to our team, as we work hard to provide exceptional experiences from the moment you purchase your vehicle through all your future service needs. We truly value customers like you and appreciate you taking the time to share your positive experience.

September 19, 2025

Great service always. On time. Update the status of your vehicle during service.all in all great service. More

by Ambu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Toyota of Richardson responded

We are elated to hear about your positive experience with our service team. Your feedback about our punctual service and clear communication throughout the process means so much to us. We understand how important it is to keep our customers informed about their vehicle's status during service, and we're glad this made a difference in your experience. Thank you for recognizing the dedication our team puts into providing excellent service every time you visit Toyota of Richardson.

1
2
3
...
272