Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Richardson
Richardson, TX
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,562 reviews
April 21, 2017
Regular Maint My experience was amazing. The service advisor, Safayet, really knew what he was talking about, didn't push anything on me, let me take my time with m My experience was amazing. The service advisor, Safayet, really knew what he was talking about, didn't push anything on me, let me take my time with my decision, and got me out of there sooner than promised. With service like this I will be coming back. More
by Muhammad Ahmad
Employees Worked With
Safayet Ahmed
April 20, 2017
Auto repair Perfect completion of car repairs in a timely and courteous manner. The whole dealership getsa perfect score from purchasing and financing to service Perfect completion of car repairs in a timely and courteous manner. The whole dealership getsa perfect score from purchasing and financing to service ...Toyota of Richardson is why I drive a Toyota. More
by Suzie
Employees Worked With
Josh Akridge, Bruce Donnelly
April 17, 2017
Great experience Nobody was pushy. Everyone was really nice and made sure I fully understood where all the pricing was coming from and what all the packages included. Nobody was pushy. Everyone was really nice and made sure I fully understood where all the pricing was coming from and what all the packages included. More
by Jess2341
Employees Worked With
Sam Obazee, Yony Tadesse, Chase Vaughn, Adrian Gomez
April 17, 2017
GREAT DEAL AND EXPERIENCE I AM VERY GLAD I HAD A CHANCE TO WORK WITH SUCH AN AMAZING SALES PERSON AS JEFF GRETTNER. HE WAS VERY PROFESSIONAL AND CONSIDERATE TO MY REQUESTS. I A I AM VERY GLAD I HAD A CHANCE TO WORK WITH SUCH AN AMAZING SALES PERSON AS JEFF GRETTNER. HE WAS VERY PROFESSIONAL AND CONSIDERATE TO MY REQUESTS. I AM METICULOUS IN MAKING CAR PURCHASE, SO JEFF WAS VERY PATIENT AND PROVIDED ANSWERS TO MY QUESTIONS, OFFERED ME DIFFERENT OPTIONS, LISTENED TO MY CONCERNS AND WAS FLEXIBLE IN COORDINATING THE PURCHASE WITH MANAGEMENT. JEFF MADE ME FEEL COMFORTABLE COMMUNICATING WITH DEALERSHIP AND HAVING ME MAKE A CHOICE THAT WOULD WORK FOR ME. I AM GLAD HE WAS ABLE TO FIND A PERSONABLE APPROACH TO ADDRESS MY REQUESTS AND REACH A MUTUALLY BENEFICIAL DEAL. THE INTERACTION WENT IN A SMOOTH AND POSITIVE WAY. I NORMALLY DON'T PROVIDE FEEDBACK ONLINE, BUT THE OVERALL EXPERIENCE WITH TOYOTA OF RICHARDSON WAS OUTSTANDING THAT I DECIDED TO WRITE A REVIEW! I'LL DEFINITELY RECOMMEND JEFF TO MY FRIENDS, SHOULD THEY SHOP FOR A CAR. ALSO, BEST WISHES TO BRIAN PACHECO, WHO HELPED NEGOTIATING THE DEAL More
by Tom
Employees Worked With
Brian Pacheco , Jeff Grettner
April 17, 2017
A great experience Gary Lowe was great, very patient. He answered all my questions and worked to get my payments where I needed them. Adrian made the finance process pai Gary Lowe was great, very patient. He answered all my questions and worked to get my payments where I needed them. Adrian made the finance process painless. Overall it was a very smooth purchase experience, which was a pleasant surprise. More
by J.B.
Employees Worked With
Gary Lowe, Adrian Gomez
April 16, 2017
Nothing but joy This has been the best purchase experience I have ever been apart of. Adrian Gomez finance manager was very professional and passionate. Highly recomm This has been the best purchase experience I have ever been apart of. Adrian Gomez finance manager was very professional and passionate. Highly recommend Adrian Gomez and Randy Burks. More
by Mlamarch
Employees Worked With
Adrian Gomez
April 15, 2017
Bought a new vehicle Great experience. Randy Penn sold me my new Highlander. He was more than fare with me. I am a repeat customer of his. I bought a Sienna from him i Great experience. Randy Penn sold me my new Highlander. He was more than fare with me. I am a repeat customer of his. I bought a Sienna from him in 2007. He was so wonderful that I wanted to buy from him again. I have told a lot of my friends and family about Randy that they bought vehicles from him. He is an outstanding representative of Toyota of Richardson. More
by lhaug644
Employees Worked With
Randy Penn
April 13, 2017
recall work and oil change My experience with Alan was great because he showed me what a value you place on CS. I want to thank you and the free shuttle service is an added bonu My experience with Alan was great because he showed me what a value you place on CS. I want to thank you and the free shuttle service is an added bonus More
by mikegaiter
Employees Worked With
Alan Bostley
April 12, 2017
Friendly and thorough I have never had a more pleasant car buying experience. All the personnel that helped us were very friendly and thorough in answering all the question I have never had a more pleasant car buying experience. All the personnel that helped us were very friendly and thorough in answering all the questions I had. They were patient with my husband and I as we asked for a time to talk things over alone. I wasn't pressured or hurried about making a decision. We truly felt like they had our best interest at heart. Would recommend this place to anyone wanting to buy a car. More
by Mary Gutierrez
Employees Worked With
Jose Rodriguez , Alex Biddle, Shivam Patel
April 10, 2017
oil change and car wash The adviser explained to me what service needs and really appreciated. Timely manner service was done on time as promissed. I would truly recommend to The adviser explained to me what service needs and really appreciated. Timely manner service was done on time as promissed. I would truly recommend to anyone their services. More
by Anh L Ngo
Employees Worked With
Mr. Alan Rogner
